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Photo Programs Affected

Discussion in 'Other PC Software' started by opheim1, 2003/08/18.

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  1. 2003/08/18
    opheim1

    opheim1 Inactive Thread Starter

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    Hi,
    Three of my photo programs are not working: HP Photo Smart Printing: Error message: 1) uses CTL3D32.dll which is not the correct version and 2) Invalid page fault in module KERNEL 32.DLL at 0167:bff9db61

    Adobe Photo Deluxe 3.1

    The Shell 32 DLL file is linked to missing export SHLWAPI.DLL:SHREGGETUSVALUE A

    The third one involves Kodak Easy Share Software; Having trouble clearing out old version 2 and new version 3 and then the download doesn't finish. Error code 14x20x0

    Any help on these problems would be appreciated.
    A previous problem downloading Windows 98 without an interruption remains unsolved.
    Thanks
    Larry Opheim
     
  2. 2003/08/21
    opheim1

    opheim1 Inactive Thread Starter

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    I have things going pretty good now, except I still have an interrupted Windows 98 Startup. A message about Symantec shows up, and then I have to click any key to continue. It's a nuisance. Mark and BillyBob have been a great help, and have had me delete all references to Symantec and Norton everywhere in the computer including HKEYS, Find, and systems ini.
    I have also re-installed the Recovery CD. The problem continues. I have learned a lot about what is in the bowels of the computer.
    Is there anything that I haven't tried?
    Thanks!
    Larry Opheim
     

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  4. 2003/08/26
    opheim1

    opheim1 Inactive Thread Starter

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    All of the above are doing ok now. Thanks!
    Larry Opheim
     
  5. 2003/08/26
    RayH

    RayH Inactive

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    What did you do?
     
    RayH,
    #4
  6. 2003/08/26
    opheim1

    opheim1 Inactive Thread Starter

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    On the Adobe Photo Deluxe, was finally able to correct the "missing export SHLWAPI.DLL" problem by finding the file and re-naming it SHLWAPI.old and renaming URLMON.dll Urlmon.old
    Then was able to do a proper download. Got help from their forum.

    On the Kodak Easy Share, I continued to try downloads until I was successful. A further compication involved a transfer of photos from the camera to the software, on which I was helped by the Kodak people.

    I received lots of advice and help from this forum on my " Start Up Interruption" problem. Everything was focused on getting rid of all Symantec files. Somehow I was missing (Symevnt.386) from the Registry. When I finally found it and deleted it, the problem was solved.
    Many thanks to this forum for all of the help.

    My only glitch now is POGO. Seems to be a java problem along with an Internet Explorer problem. I've tried so many things to get POGO going that I've just given up.

    Larry Opheim
     
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