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pdf Maker Broken

Discussion in 'Other PC Software' started by Steve Coles, 2008/12/23.

  1. 2008/12/23
    Steve Coles

    Steve Coles Well-Known Member Thread Starter

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    Since installing Acrobat Reader 9 (needed to read some new pdf files) the pdf maker options (part of my Acrobat Pro 8 installation) no longer work. Printing to the Acrobat printer hangs whichever program I'm printing from, as does using the Office 2007 Acrobat add-ins.

    Anyone else experiencing this? More useful, anyone found a fix?
     
  2. 2008/12/24
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Is there some new pdf format that requires version 9?

    What happens/doesn't happen when you try to use it?

    Have you considered uninstalling 9?

    Have you scoured Adobes web site for a solution?
     

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  4. 2008/12/24
    Steve Coles

    Steve Coles Well-Known Member Thread Starter

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    I've had a look on the Adobe forum and posted a query there, plus done a general Google search. No joy there, so far, so I though t I'd try here.

    What happens is that Word, or whatever program I'm building the pdf from, hangs and has to be terminated, either when Vista realises it's not responding, or via Task Manager. It happens with both the add-ins and the printer - open up the printer and the failed documents are in the queue.

    I thought about uninstalling Reader 9 but, since I have an alternative pdf printer, I thought I'd see if there was a fix. Meanwhile, I've uninstalled the Acrobat add-ins for Office until a fix is available (or I upgrade to the full Acrobat 9)!

    The new v9 has more multi-media capabilities and Reader 9 is needed to view pdfs incorporating some of these features; a couple of specialist software sites have used it for their demos.
     
  5. 2008/12/24
    Rockster2U

    Rockster2U Geek Member

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    I'm not 100% on this one but I believe the last version of Adobe Acrobat that would permit more than one version to co-exist on a single machine was 7.0. I have a client with a lot of government forms that require a pdf writer and some are still in a V 5.0 format. They can run 7.0 and 5.0 on the same machine but starting with V 8.0, this became mutually exclusive - (one version only). My suspicion (probably your thoughts, too) is that your V 9.0 Reader has borked your V 8.0 Professional.

    Sometimes I wish these developers would take an extended leave of absence.

    ;)
     
  6. 2008/12/24
    Steve Coles

    Steve Coles Well-Known Member Thread Starter

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    Adobe has a table on their website that says that v8Pro can co-exist with Reader9; however, I share your view that Reader9 has "borked" 8!
     

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