PC shuts off on its own while downloading google earth

I am using windows XP; recently I had noted typical problem
whenever i try to download google earth vers.3 on my PC it automatically shuts off and same problem is also noted when i try to Start>run>msconfig.

can any one help?? to add i recently upgrade to I.Exp vers 7

 

Hello panchal,

To verify: this only happens with google earth? You use the phrase "typical problem ". Does this happen if trying to either access a security site or an
online virus scan?

Your symptoms may be pointing to a malware problem.

Follow the instructions below and post the HJT log in a new thread with a link back to this one in the Virus/Spyware Removal section. http://www.windowsbbs.com/forumdisplay.php?s=&daysprune=&f=41


Please download HijackThis! SetUp from http://downloads.malwareremoval.com/HJTsetup.exe
Save the file to your desktop.

Double-click the HijackThis! SetUp icon to begin the installation.

Follow the prompts for the defualt install location of:'C:\Program Files\HijackThis'.

Tick the 'Create a desktop' button when the option appears.

Select next, then allow HijackThis! to start.

Then press the [Scan] button.
You will notice the [Scan] button will turn into a [Save Log] button.
Click the [Save Log] button and notepad will open up with the contents of the scan.
Right-click in the saved log, and select 'copy'.

Then proceed to your original thread, unless otherwise instructed and click the '[Reply]' button and paste the saved contents to be reviewed.

Do not make any modifications to the log or perform any 'fixes' until told to do so.

Regards - Charles

 

Thread closed - continued here http://www.windowsbbs.com/showthread.php?t=62758

Regards - Charles