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Resolved Outlook Startup Message in MSOffice16

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by howardparsons, 2016/10/28.

  1. 2016/10/28
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Can anyone tell me what is causing an Error Message in Outlook and how to fix it? It occurs most frequently in Outlook though it does happen in Word, Note & probably Excel.

    Outlook will star up and once it's open, I'll get a message box that says: "We're sorry, but Outlook has run into an error that is preventing it from working correctly. Outlook will need to be closed as a result. Would you like us to repair now?" The options are 'Repair', 'Help', and 'Close'. 'Help' is no help at all. Clicking 'Repair' does whatever it does & then Outlook shuts down. "Close causes Outlook to shut down.

    Usually a simple restart does the trick. Today, I have gone through 3 restarts with no luck. I've attached an image of the message to this Post.

    upload_2016-10-28_18-33-9.png
     
    howardparsons,
    #1
  2. 2016/10/28
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    If your System Info is correct-maybe you should install XP SP3!!! You are running MS gear which has been superseded.
     
    retiredlearner,
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  4. 2016/10/28
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Don't think so. I'm running Win 10 1607. I'll admit that its been a while since I've updated SYSINFO. A long while.
     
    howardparsons,
    #3
  5. 2016/10/28
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    OK. It does pay to update your System specs as your Thread indicates. Someone who uses Outlook may look in and assist. Have you tried W10 Troubleshoot?
     
    retiredlearner,
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  6. 2016/10/28
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    howardparsons Well-Known Member Thread Starter

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    Did a search & found a MS Page that walked me though the repair steps. It wound up reinstalling Office 365. The first time I started Outlook, it croaked, same as before. 2nd, time it came up & stayed up. Gonna call it quitz for today & leave my system up. We'll see how it is in the AM.

    HP
     
    howardparsons,
    #5
  7. 2016/10/28
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    howardparsons Well-Known Member Thread Starter

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    Major question: Where do I modify the system specs? It's been a while.

    HP
     
    howardparsons,
    #6
  8. 2016/10/29
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Above your Avatar near the top right side of the page, click on the chess looking knight thing and go from there.
     
    MrBill,
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  9. 2016/10/29
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Was able to update a few things. The rest will require crawling around under the desk & squinting.

    BTW, no problems w/ Outlook so far.
     
    howardparsons,
    #8
  10. 2016/10/29
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Speccy 1.29.714 This software will tell you all about what's in your comp without crawling around. ;):cool:
     
    retiredlearner,
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  11. 2016/10/30
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Well, I can certify that the reinstall did not help things much. I still get the same message when I start up but only once, so far.

    HP
     
    howardparsons,
    #10
  12. 2016/10/30
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Are you up to date with all of W10 updates? What Build and Version are you running?
     
    retiredlearner,
    #11
  13. 2016/10/30
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Windows 10 Home ver 1607 last updated on Fri w/ KB3199986. Not sure of the build. This has been going on for a couple of months.

    HP
     
    howardparsons,
    #12

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