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[Outlook Problem: Outlook Express has been removed?]

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by WayneH, 2009/05/10.

  1. 2009/05/10
    WayneH

    WayneH Inactive Thread Starter

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    I am running Outlook Express 6.00.2900.5512.

    It is working, but when I boot up the computer I get a message that Outlook Express has been removed. It has not. I have tried to use Outlook, but I get a message that Outlook Express version 5 or more needs to be installed first. How do I fix this problem. I'm almost ready to do a complete format, but that is a lot of trouble to get everything back. Any suggestions will be greatly appreciated.
    Thanks.
     
    Last edited: 2009/05/10
  2. 2009/05/14
    WayneH

    WayneH Inactive Thread Starter

    Joined:
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    Re: Outlook /Outlook Express has been removed

    Looks like no answers to this one. However, I found the problem as below

    "This happens after setting the IsInstalled flags to 0, as a part of the suggestion in article Q318378. But, after reinstallation of Internet Explorer, the IsInstalled value should change to 1 automatically. If that does not happen, manually edit the registry and set the value to 1 in both of these locations

    For Internet Explorer

    HKEY_LOCAL_MACHINE
    \SOFTWARE
    \Microsoft
    \Active Setup
    \Installed Components
    \{89820200-ECBD-11cf-8B85-00AA005B4383}

    For Outlook Express

    HKEY_LOCAL_MACHINE
    \SOFTWARE
    \Microsoft
    \Active Setup
    \Installed Components
    \{44BBA840-CC51-11CF-AAFA-00AA00B6015C} "
     

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  4. 2009/05/14
    Arie

    Arie Administrator Administrator Staff

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    2001/12/27
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    Thanks for posting back with your solution.
     
    Arie,
    #3

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