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Outlook fails to send after Win 10 upgrade - solved

Discussion in 'Windows 10' started by PeteC, 2015/08/03.

  1. 2015/08/03
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Upgraded both the desktop and laptop to Win 10 over the weekend - upgrade went relatively smoothly although one or two apps needed reinstalling.

    However I subsequently found that neither PC would send email from Outlook 2007 - received email fine.

    After some trawling of the Internet this seemed to be a common problem and fortunately a solution posted worked for me on both PC's.

    Run sfc /scannow from an elevated command prompt.

    Report indicated that corrupt files had been fixed.
     
    PeteC,
    #1
  2. 2015/08/04
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Cool. Thanks for that.

    I have been waiting for my system to upgrade to W10 and I too have Outlook 2007 so will see if I have the problem, and if so, will try your fix.

    That said, did you try running Office Diagnostics from Outlook's Help menu first?
     
    Bill,
    #2


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  4. 2015/08/04
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    To be honest I was not aware of that facility - headed straight for Google as usual :) However none of the threads I read on various forums suggested that option.

    BTW I forced the download of Win 10 using the Media Creation Tool as mentioned in the email from MS - You’ve reserved Windows 10 "“ what’s next? .....
     
    PeteC,
    #3
  5. 2015/08/04
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I did that on another machine with no problems but for my main system, I like to do what most users (including my clients) will do so I have a better idea of where they are coming from should they have any problems.

    So, "hurry up and wait" is what I am doing and after 24+ years in the military, I am a pro at that! ;)
     
    Bill,
    #4

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