Outlook Express-Incoming mail problem

Hi everyone,

I hope someone can help me with it.
There is only one user in the company has problem to receive her incoming mail, but there is no problem to send outgoing mail. I have tried to delete her account and re-create again, but it didn't work. I also added my account to her Outlook Express, and it works without any problem. Please if anyone can tell me where the problem is, I really appreicate it.

ise2006

 

Error Code

Hi Steve,

Yes, I did receive error msg and code.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Account: 'Sew Ong@ctcbny.com', Server: 'pop3.ctcbny.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

ise2006

 

Hi Steve,

Thank you for providing me the information link.
I was told by user this morning, and she has no problem with receiving anymore. Actually, I didn't do anything with her pc or email account.... I'm just wondering is there any place or logs which can help me to figure out what happened during this period in the system.....

ise2006