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Outlook Express cannot connect to server

Discussion in 'Internet Explorer & Microsoft Edge' started by boutells, 2004/07/26.

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  1. 2004/07/26
    boutells

    boutells Well-Known Member Thread Starter

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    Following recent Windows updates, there seems to be a problem as Outlook Express will not connect to the mail server. I have seen this on a friend's computer with Windows 98 on and it now exists on this computer with Windows XP. All the server settings have been checked and rechecked, I have replicated the problem with different ISP's and have downloaded the e-mail using a non Windows e-mail cklient.

    The message received was "The host 'mail.onetel.com' could not be found. Please verify that you have entered the server name correctly. Account: 'mail.onetel.com', Server: 'mail.onetel.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D "
     
    boutells,
    #1
  2. 2004/07/26
    RayH

    RayH Inactive

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    Maybe the mail server is down.
     
    RayH,
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  4. 2004/07/26
    PeteC

    PeteC SuperGeek Staff

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    Agree with Ray - see ....

    http://support.microsoft.com/?kbid=208814

    0x800CCC0D translates as 'Cannot find server'

    Your OE account may have become corrupted - create, not copy, a new account using the same input as the existing

    If the problem persists another fix which has worked in the past is to create a new Dial Up Networking Connection to your ISP - again don't use 'Create copy' just fill in the appropriate detail in the New Connection Wizard.
     
    PeteC,
    #3
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