Outlook Express 6 problems

Just recently when using outlook express 6 I have found that when I click on a web address in an email they will not load. They used to but... any ideas about this?

Thanks!

 

This should help.

Welcome to the boards

 

This would not load...

Sorry Brett... but your this should help didn't load so I can't get at the this. Aparently it is also affecting Explorer 6. Can you just post the address and I will copy it and past it in the address window on explorer to load it. Thanks!

 

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q177054

EDIT: In view of the new problem (links not working in IE), look here too:-

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q316527

BTW, you could have simply right-clicked on the link and selected Properties

 

Also, you're not running any type of popup stopper, are you?

 

PopStopper

Yes I was however they are all deleted. Now a couple of other questions...

1. In the files you gave me I believe it was Q316527 it instructs you to go to the hidden files and find Urlmon.dll and open it ... well I do not have that dll in my System 32 file. I guess I need to get it?

2. When I restart my computer I always get a error that states you are missing a critical file MSSWS.dll Where does one get this file? I have looked and can't even figure what program it is suppose to be with. Any ideas?

Thanks!

 

Are you sure that it isn't in C:\WINDOWS\SYSTEM rather than C:\WINDOWS\SYSTEM32 (use Find Files/Folders to look)? It's possible that you didn't see it because Hidden and System files are (by default) not displayed when you look in a folder.

If it's not there, send me your e-mail address and I'll mail a copy to you.

I have no idea what this file is. I can only assume that an application which runs at startup is trying to call on it. I have, however, discovered a download source for this file:-

http://comm2.eiinc.com/download/ServicePacks/sp1 Exchange 2000/setup/i386/search/

You could try placing it in C:\WINDOWS\SYSTEM.

 

For the "links don't work" problem, take a look at: http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q317683

As far as I can determine, the MSSWS.dll problem has something to do with Microsoft Exchange with which I have no experience so I have no help to offer you on that one.