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Outlook can't send emails with attachments

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by HanaP, 2011/07/28.

  1. 2011/07/28
    HanaP

    HanaP Inactive Thread Starter

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    Outlook is fine sending normal emails but is just holding emails with attachements in the outbox as unsent.
    Any ideas?
    I have more than one user on the account and it seems to be working fine for the other person
     
    HanaP,
    #1
  2. 2011/07/28
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  4. 2011/07/28
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    What is the size of the attachment and did the other user send the same size file? Many/most ISP's have limits on the file size.
     
    Steve R Jones,
    #3
  5. 2011/07/28
    James Martin

    James Martin Geek Member

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    Last edited: 2011/07/28
    James Martin,
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  6. 2011/08/18
    HanaP

    HanaP Inactive Thread Starter

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    It's microsoft 2002! Still having no joy.
     
    HanaP,
    #5
  7. 2011/08/18
    rsinfo

    rsinfo SuperGeek Alumni

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    What's the size of attachment you are trying to send ? Is it happening only with 1 or 2 mails or with all the mails ?
     
    rsinfo,
    #6
  8. 2011/08/18
    HanaP

    HanaP Inactive Thread Starter

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    Ok, so, It's excel attachments, not specifically large, one page only but it won't send them.
    They stay in the outbook until deleted.
    We've been copying the file to memory stick to transfer to other computers to send in the meantime.
     
    HanaP,
    #7
  9. 2011/08/18
    rsinfo

    rsinfo SuperGeek Alumni

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    Maybe your antivirus is blocking them. Are you getting any error ? Is the mail being sent without attachment ? Where exactly does the message go after being sent ? In Outbox ?
     
    rsinfo,
    #8

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