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Outlook 2003 bad folder

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by DonaldatSBC, 2008/10/29.

  1. 2008/10/29
    DonaldatSBC

    DonaldatSBC Inactive Thread Starter

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    The folder tree shows a folder with no name. I can't expand it or do anything with it. I can right click to get some options. The folder name is garbage. It shows as <0w#25>

    There is no actual PST with that name.

    How do I remove this? :confused:
     
    DonaldatSBC,
    #1
  2. 2008/10/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Welcome to WindowsBBS;)

    When you right click on it, is there a Delete Option?
    If not, which options do you see?
     
    Steve R Jones,
    #2


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  4. 2008/10/29
    DonaldatSBC

    DonaldatSBC Inactive Thread Starter

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    Wish we could post pics here. Right click gets me:
    Open
    Send link to this folder (greyed out)
    Open in New Windows
    Advanced Find
    Rename "<0w#25>" (greyed out)
    New Folder
    Open Other Folder
    Close "<0w#25> "
    Properties for "<0w#25>" (greyed out)

    If I try Open I get a message box saying "The set of folders could not be opened. The requested information could not be found in the active profile "

    If I try the Close option I get a box saying "You cannot close the mailbox that contains your Calendar, contacts, and inbox" The problem is all those are in the Mailbox folder that works fine.

    I am sure this folder 'name' is in the registry somewhere.
     
    DonaldatSBC,
    #3
  5. 2008/10/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Do you recall when it showed up and anything unusual that might have happened?

    Hightlight the folder and click FILE->FOLDER->and see if the Delete "<0w#25>" is available.
     
    Steve R Jones,
    #4
  6. 2008/10/29
    DonaldatSBC

    DonaldatSBC Inactive Thread Starter

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    It showed up today but I am not sure how. I cannot highlight the folder. A single left click on it results in a message box saying "The set of folders could not be opened ".
    I know. They don't exist!

    I think something in the registry is telling Outlook I have this folder/pst.
     
    DonaldatSBC,
    #5
  7. 2008/10/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Try HELP->Detect and Repair
    Note that you might be prompted fro your office cd.
     
    Steve R Jones,
    #6
  8. 2008/10/29
    DonaldatSBC

    DonaldatSBC Inactive Thread Starter

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    Done. Ran but nothing changed. Still have the rogue folder.
     
    DonaldatSBC,
    #7
  9. 2008/10/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002, Outlook 2003 and Outlook 2007
    http://support.microsoft.com/kb/287497/en-us

    Is your pc a home pc or an office pc connected to an exchange server?
     
    Steve R Jones,
    #8
  10. 2008/10/30
    DonaldatSBC

    DonaldatSBC Inactive Thread Starter

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    There is no PST to scan/fix. There is just some entry somewhere saying I have a pst called <0w#25>

    This is Outlook 2003 running on an office PC connected to Exchange 2003.
     
    DonaldatSBC,
    #9
  11. 2008/10/31
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Steve R Jones,
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  12. 2008/10/31
    DonaldatSBC

    DonaldatSBC Inactive Thread Starter

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    Getting rid of the profile did it!. But why, oh, why did MS have to move things around in Vista 64 Control Panel? Mail is now under another option called View 32-bit Control Panel Items.

    Thanks!
     
    DonaldatSBC,
    #11

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