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Outlook 2003 - Attachment problem

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by ivanniekerk, 2011/09/04.

  1. 2011/09/04
    ivanniekerk

    ivanniekerk Inactive Thread Starter

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    Hi,

    I am running Exchange 2003 on a domain server and Outlook 2003 on the workstation (20 of them). Only one of the workstations has a problem with attachments.

    The problem is when creating a new email and attaching a word or excel document, when trying to open the document before sending the email it takes a couple of minutes for the attachment to open. This does not happen when opening an attachment when receiving an email.

    Regards

    Ian.
     
  2. 2011/09/05
    Arie

    Arie Administrator Administrator Staff

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    Does the same problem happen when you start Outlook in safe mode? If not, it may be that an add-on is interfering.

    Another thing to check is to clean your Temporary Internet Files.

    Have a look at this article: How to troubleshoot performance issues in Outlook 2007 (I know yours is 2003, but most advice will also apply to your version).
     
    Arie,
    #2

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