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Resolved Outlook 2000 receiving multiple emails

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by kurtderkoenig, 2010/03/01.

  1. 2010/03/01
    kurtderkoenig

    kurtderkoenig Inactive Thread Starter

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    Outlook 2000 is the version.

    One of our users is receiving multiple emails of the same email. This has happened to every email as of recently- multiple sources.

    No one else in the office is having the problem.

    What could be the issue?

    Thanks in advance
     
    kurtderkoenig,
    #1
  2. 2010/03/01
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Look to see what size the PST file is. Once they get to the max size of 2gigs - Outlook will do lots of weird things.

    Guessing the checked to make sure her account isn't setup more then one time.
     
    Steve R Jones,
    #2


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  4. 2010/03/01
    kurtderkoenig

    kurtderkoenig Inactive Thread Starter

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    Only one account on the box.

    Thanks I will look at this later.
     
    kurtderkoenig,
    #3
  5. 2010/03/02
    kurtderkoenig

    kurtderkoenig Inactive Thread Starter

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    All pst files are under 100 mbs.

    I brought up task manager and, at least, 10 outlook.exe were running!!??!

    What would cause this? I looked at msconfig and nothing stood out that would run this multiple times.

    For now, I closed out all outlooks and reopened it. Monitored task manager and only one showed. So I believe it has to do with something in startup..? I looked in the startup folder and nothing also related to Outlook or office.
     
    kurtderkoenig,
    #4
  6. 2010/03/02
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    So now that you're down to one EXE running are you only getting one mail?

    Food for thought-> Go into the account setting and uncheck the Leave Mail on Server Option.....Save and get out...Close and Reopen Outlook....In theory - it will clear out all mail on the server....Then go back in and place the check mark back in the leave mail on server...
     
    Steve R Jones,
    #5
  7. 2010/03/02
    kurtderkoenig

    kurtderkoenig Inactive Thread Starter

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    multiple outlook.exe now popped up in task manager. multiple emails now again.
     
    kurtderkoenig,
    #6
  8. 2010/03/09
    kurtderkoenig

    kurtderkoenig Inactive Thread Starter

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    I solved this issue. I backed-up all information in new psts files. Removed the old pst and assigned a new pst file. Solved, hasn't come up since I last posted.
     
    kurtderkoenig,
    #7

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