Resolved Outlook 03: Problems Creating Folders and Rules

My folder heirarchy, simplified, has Inbox and 2 folders under it: "Support" and "Server Messages. "

When I first started, a rule was created for my inbox:
- All e-mail sent to Support Distribution Group goes to Support Distribution Group Folder
- Except if from Helpdesk@domain.com or FTPreceipt@domain.com
- Except if the subject contains "Ticket" or "Ticket # "

Now, we've recently enabled our firewall product to send messages to Support Distribution Group when e-mails having certain attachments arrive for users. (As a general rule, you block harmful attachments - zips, pdfs, exes - and we get these for review in case a department needs them retrieved from the appliance.)

I created a second rule:
- All e-mail sent from appliance@emailfilter.domain.com goes to Server Messages Folder

This created a copy of the e-mail in my Server Messages Folder. Not what I wanted. I amended the first rule I have. Now it reads:
- All e-mail sent to Support Distribution Group goes to Support Distribution Group Folder
- Except if from Helpdesk@domain.com or FTPreceipt@domain.com or appliance@emailfilter.domain.com
- Except if sent to Accounting Director (note: the appliance sends to our distribution group and the intended recipient, and I've added only one name for now)
- Except if the subject contains "Ticket" or "Ticket #" or INFO : emailfilter.domain.org [...] (it's a really long subject I'm not going to retype)
- Except if body contains "<form-title, first line of all e-mails from appliance> "

I've placed the second rule above and below the support rule. I'm still getting a copy of the e-mail in both my Support and Server Messages folders.

How do I make these messages (which come in an average of 10-20 minutes apart, filling my folder) go into only one folder, that I choose? I thought I understood how rules were made and worked, but seems not.

Can someone point out my error?

 

I have many other rules other than those two. And many other folders. Where in the order of rules should I put it?

 

So "stop processing more rules" isn't going to stop the other rules I created? It'll just stop inside the ones I'm having a problem with?

Sorry... being dense today.

 

That resolved the problem. Thank you, and sorry for forgetting to close the thread.