Resolved Outgoing Server Problem

Hi All, ........... Recently I had occasion to switch from my Verizon mail account to Comcast and back again to Verizon. I reinstalled Thunderbird 8,0. There is no problems receiving mail but I cannot send any mail. I get the following mrssage:

Sending of message failed.
An error occurred sending mail: SMTP server smtp.verizon.net is unknown. The server may be incorrectly configured. Please verify etc. ...

My outgoing server (SMTP) is showing as: user - smtp.verizon.net (Default) I have tried various changes in the server content to no avail. Does anyone have a solution to this problem.

 

According to these instructions the server should be outgoing.verizon.net.

 

Wildfire, & TonyT, .............. I had used "outgoing.verizon.net" in one of my earlier attempts to solve my problem. Unfortunately I wasn't paying attention to the content of the the resulting Send Message Error screen, concentrating only on the "failure to send" words.

The text of the Send Message Error screen:
"Sending of message failed.
An error occurred sending mail: Unable to establish a secure link with SMTP server
outgoing.verizon.net using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your server provider."

Once I followed the "Switch Off" instruction by bringing up the Outgoing Server (SMTP) screen, clicking the EDIT button and placing None in the Connection security block I was able to send my e-mail messages normally.

As to the Verizon port, the Outgoing Server screen above shows that my system is using the 587 port.

A Thank You to each of you for taking the time to suggest solutions to the Outgoing Server problem.

 

No problem and thank you for the update and resolution. Glad you got it sorted