Other users cannot access installed program

I have an application that provides broadband access. The problem is that only the user of the account where the program was installed can use the program. So no access to the program is provided in any other profile. I tried copying the shortcut from the desktop folder in the administrator profile to the desktop folder of the 'all users' profile. I then started to get the error: 'The MeadCo Zeepe Framework is required to run the application'. from any other user profile than the administrator's. I then downloaded and installed the framework from the zeepe.com web site, but I am now getting the following error stream:
A script error has occurred.
Line: 44
Character: 1
Error: Object does not support this property or method: 'Lang.getString'

I am now stuck at this point.

 

I put it in shared folders and that worked.

 

Could you explain a little what was it that you shared?

 

Hi,
while you have installed that application you are been asked to set this application for "ALL" or "ME ONLY" , which option you have selected !?

 

The installation process did not prompt me for that information.

 

Have you try installing that software again!!!1

 

I am still have the problem.

 

I am using windows XP. Sorry I didnt see your post before. I went to my computer, then shared documents and put the program file in there. Try that. I too am having trouble between users with some things.