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Optical drives went south

Discussion in 'Windows XP' started by bananaball, 2007/10/31.

  1. 2007/10/31
    bananaball

    bananaball Inactive Thread Starter

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    Both of my optical drives, CD-RW and DVD-ROM, cannot load their device drivers - the device manager says they may be corrupted or missing. Without the drives working I cannot reload windows which is where the drivers are to be found - any ideas ?
     
    bananaball,
    #1
  2. 2007/10/31
    PeteC

    PeteC SuperGeek Staff

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    Have you tried removing/uninstalling both drives in Device Manager and rebooting to re-install them?
     
    PeteC,
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  4. 2007/10/31
    bananaball

    bananaball Inactive Thread Starter

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    They come back in the same failed condition.
     
    bananaball,
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  5. 2007/10/31
    PeteC

    PeteC SuperGeek Staff

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    Open the case and remove and replace the ribbon cable connections - at both ends and the power connectors . If the problem persists try another cable.

    It seems unlikely that both drives would have failed simultaneously.
     
    PeteC,
    #4
  6. 2007/10/31
    bananaball

    bananaball Inactive Thread Starter

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    Removing and reinstalling the cabling didn't fix it so I've decided to trash it - it's six years old and getting weary in other respects. Thanks for your help.

    bananaball
     
    bananaball,
    #5

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