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Resolved Office 2007 Crash after uninstalling Openoffice

Discussion in 'Other PC Software' started by bluelightning, 2010/07/27.

  1. 2010/07/27
    bluelightning

    bluelightning Inactive Thread Starter

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    Uninstalled Openoffice whilst using using Microsoft Office 2007 on Windows XP and then closed an excel file after leaving the computer hibernating. Huge crash ensued and now whatever I do I cannot get any of my Office back running again.

    Error messages are "not enough memory or hard disk space" for word and "not enough memory. Quit other applications" to run excel and similar for powerpoint, outlook etc.

    I have tried uninstalling and re-installing office (online and using a cd), repairing office, diagnosing office, re-installing Openoffice, clearing out anything in TMP folders, disk clearup, defrag., used ccleaner and left no other applications running so I am at a loss as to how it believes it has no memory. Is there a file which Office requires which Openoffice has gotten rid of?!

    Need excel urgently back so any help would be great!
     
  2. 2010/07/28
    Arie

    Arie Administrator Administrator Staff

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    Delete the following registry key:

    HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Installer \ UserData \ <SID of the affected user>

    If you need to find out the SID of the affected user get Mark Russinovich PsGetSid v1.44
     
    Arie,
    #2

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  4. 2010/07/28
    bluelightning

    bluelightning Inactive Thread Starter

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    Cheers

    Thanks that worked and I have my excel files back just in time!
     

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