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Resolved [OE: Sent mail stays in Outbox but receipients receive multiple copies]

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by JohnL, 2012/04/04.

  1. 2012/04/04
    JohnL

    JohnL Inactive Thread Starter

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    I am running Outlook Express with Windows XP. Last night I found that any emails I tried to send stayed in the Outbox and when I clicked on 'Send' I
    had the message "Some errors occurred when processing the selected tasks "
    However, the recipients of my emails from last night have received the email anything from 10 - 30 times
    I downloaded Microsoft Spyware Removal Tool - ran that and all was O.K. - I use Avast as my Virus Checker and did a full scan with that also.
    Can anyone help please?
     
    JohnL,
    #1
  2. 2012/04/04
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Course - you need to delete the mail out of the outbox;)

    But there's a good chance your sent mail.dbx file is corrupt.
    If you want to keep those mails - you need to move them to another folder and then delete the sent mail.dbx file.
     
    Steve R Jones,
    #2


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  4. 2012/04/04
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Is your sent box full? This will cause it not to be able to move the mail from Outbox to Sent folder.
     
    MrBill,
    #3
  5. 2012/04/12
    PeteC

    PeteC SuperGeek Staff

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    John

    To expand on what Steve posted .....

    In OE make a new folder - OutboxOld and drag the mails from Outbox into it.

    Then search for *.dbx - include hidden files and folders

    With OE closed delete Outbox.dbx - it will be recreated when OE is reopened.

    Send a test email and if all is OK drag the mails from OutboxOld into Outbox and delete the OutboxOld folder.

    As a footnote, when you have located the .dbx files check their size with particular attention to Sent Items as MrBill posted. OE plays up if these exceed 500Mb. If any are >500Mb either selectively delete the contents of the folder from within OE or, if all mails are required, make one or more new folders to store them in.
     
    PeteC,
    #4

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