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Odd OE problem. [..jpeg/gif files not delivered (.. is the key)]

Discussion in 'Internet Explorer & Microsoft Edge' started by ElizabethD, 2006/12/10.

  1. 2006/12/10
    ElizabethD

    ElizabethD Inactive Thread Starter

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    I have used Outlook Express for several years and have been happy with it.
    A few weeks ago, an odd problem arose.
    I run a very busy forum and am webmaster for several sites. Consequently I have, receive and send, thousands of photos. Most are jpg's or gif's.
    Suddenly I discovered that my OE will not deliver to me, any photos with a . after the name.
    ie. It won't deliver a photo saved by me or anyone else as "myphoto." but will deliver "myphoto" regardless of whether it was saved as a jpg etc.
    I have sent photos with the . as part of the photo to others and they are delivered. However no photos sent to me by others or test photos I have sent to myself, are delivered.
    I am unfortunately not aware of exactly when this started or what might have changed in my computer at the time.
    I "tend" to think, it might have been when I installed McAfee, but cannot be sure. I've tinkered with McAfee but it doesn't seem to have changed anything.
    I run IE7 (my OE problem started before I installed that)
    I have XP and DSL.
    I would so appreciate any ideas on this problem please.
    Lizzie
     
    ElizabethD,
    #1
  2. 2006/12/10
    PeteC

    PeteC SuperGeek Staff

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    ElizabethD - Welcome to the Board :)

    Do I understand correctly ....

    Myphoto.jpg is OK, but myphoto..jpg is not?

    If you think McAfee is a player in this turn off the email checking in the program and see what effect that has.
     
    PeteC,
    #2


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  4. 2006/12/10
    ElizabethD

    ElizabethD Inactive Thread Starter

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    Hello Pete - and thank you for the welcome.
    Yes, you understand correctly.
    I turned off my McAfee mail check and sent myself two messages from my another email account.
    The one without the . was delivered, but the other not.
    I should say that my email to OE is via Verizon, so I can also check emails directly from Verizon's web page.
    Those with the extra . do not show up there either.
    Lizzie
     
    ElizabethD,
    #3
  5. 2006/12/10
    PeteC

    PeteC SuperGeek Staff

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    Well, it works OK for me - I sent myself a title..jpg as an attachment from another account and it came through just fine. I suspect an OE problem as I am running IE 7 too.

    Best suggestion I can make is to reregister OE and its associated library files as outlined in An Outlook Express Basic Repair kit - take care with the syntax and do not miss out the spaces in the commands.

    Won't do any harm and may even fix the problem :)
     
    PeteC,
    #4
  6. 2006/12/10
    ElizabethD

    ElizabethD Inactive Thread Starter

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    Thank you Pete. I'll give it a try.
    Lizzie
     
    ElizabethD,
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  7. 2006/12/10
    ElizabethD

    ElizabethD Inactive Thread Starter

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    Followed directions from the page you sent.
    Sadly the problem still remains. I am still able to send such photos to other account, but not receive. Any other thoughts Pete?
    I should add, that on that repair page, I was not able to repair or save the following, under "Reregister Libraries "
    regsvr32 mshtml.dll
    Lizzie
     
    ElizabethD,
    #6
  8. 2006/12/11
    PeteC

    PeteC SuperGeek Staff

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    Lizzie

    I re-read your original post
    Do you get the email to which the image is attached? OE can only receive what is sent from your ISP and I am beginning to think that is where the problem lies.
     
    PeteC,
    #7
  9. 2006/12/11
    ElizabethD

    ElizabethD Inactive Thread Starter

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    Morning Pete - although I know it's evening where you are.
    No, nothing is delivered containing such a photo.
    Lizzie
     
    ElizabethD,
    #8
  10. 2006/12/11
    PeteC

    PeteC SuperGeek Staff

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    Good morng to ypu :) Black as night outside here right now (6.30 pm)

    I have edited your thread title to try and draw others in.
     
    PeteC,
    #9
  11. 2006/12/11
    ElizabethD

    ElizabethD Inactive Thread Starter

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    Thank you Pete. I appreciate it.
    I tend to think, that it might have something to do with the
    regsvr32 mshtml.dll
    which for some reason couldn't be found or fixed, when I did the "fix" yesterday.
    Lizzie
     
    ElizabethD,
    #10
  12. 2006/12/11
    PeteC

    PeteC SuperGeek Staff

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    Lizzie

    I saw your comment re. being unable to register mshtml.dll, but I don't think it has any relevance to your OE problem ....
    from here.

    I am unsure as to why it cannot be registered unless it is damaged.

    However as OE and IE are closely linked and as it is a system file I suggest you run System File Checker which will replace it from the dllcache if it is damaged or corrupted.
     
    PeteC,
    #11
  13. 2006/12/15
    ElizabethD

    ElizabethD Inactive Thread Starter

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    Thank you again Pete. Looks a bit complicated, but I'll be able to figure it all out. I think I'll wait til after the hols to tackle it. Will let you know how it goes.
    Have a fab Christmas.
    Lizzie
     
    ElizabethD,
    #12
  14. 2006/12/15
    PeteC

    PeteC SuperGeek Staff

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    OK Lizzie - best for Christmas to you too and post an update in the New Year.
     
    PeteC,
    #13

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