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Ns7.o Constant Shutdown By Illegal Operation Window

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by josiebb, 2003/01/28.

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  1. 2003/01/28
    josiebb

    josiebb Inactive Thread Starter

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    Have installed NS7.0 dozen times, and
    still constantly shut down by Illegal
    Operation Window with XCOM.DLL o17f
    error. In fact this is 4 attempt to
    get this message written without being
    shut down. HELP
     
  2. 2003/01/28
    Ramona

    Ramona Geek Member Alumni

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    Welcome to the Forum, George!

    Hi George,

    Let's start with the basics, in order to troubleshoot your XPCOM.DLL errors:

    Close Netscape
    Open Windows Explorer
    Browse to your profile directory
    Delete the following files:
    history.dat
    history.mab
    panacea.dat
    Cache folder
    Chrome folder
    All msf files in \Mail\ and \News\
    Restart Netscape

    If you find no joy: Create a new profile with the Profile Manager, as most xpcom.dll problems are individual profile problems.

    Another approach is to download xpcom.xpi. The file could have become corrupt during the install of Netscape 7.

    Are you by chance running Windows XP?

    Let us know if this helps, or if you continue to have problems.

    Ramona :D
     

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  4. 2003/02/04
    josiebb

    josiebb Inactive Thread Starter

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    Thanks Ramona, I followed your instructions and used a clean install and
    everything worked fine until I installed
    Mailwasher and the same problems
    returned very quiclkly, now I realize this
    happened after my first install of 7.0 followed by Mailwasher. Apparently there is a conflict. I am using Windows 98 SE so now its back to the drawing board, would be interested in hearing if
    others have experienced this problerm
    with Mailwasher.
    George
     
  5. 2003/02/04
    idkjs

    idkjs Inactive

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    josiebb I used Mailwasher with NS 7.0 and win98se for a long time and never had a conflict. Sorry I cannot give any more advice but I don't think it is Mailwasher. Are you useing ver 1.33? If not I would try it as it is the most stable.

    erg
     
  6. 2003/02/13
    josiebb

    josiebb Inactive Thread Starter

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    erg
    Thanks for your feedback, I will try it again, the worst that can happen is I have delete and reinstall Net 7.0 again
     
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