Network Socket Connection

I am using Netscape Communicator 4.79 with dial-up with Windows XP. I have used it successfully since I bought my computer in March. (I also use Netscape 7.1 with a cable connection.) All of a sudden now I can dial-up to my ISP, but when I click "Get new messages" i get a message that Netscape cannot get a network socket connection. I also get that message if I try to get on the web with Navigator.

Any suggestions?

rusty2

 

Hi rusty2,

I found this Netscape Knowledge Base Article which may help with your socket error:

Unable to Create a Network Socket

Problem:

Cannot communicate with the network; unable to create a network socket connection.

Solution:

This error indicates Navigator cannot find the Internet or network connection. The first thing you should verify is that the connection exists. To do this, establish the connection to your Internet Service Provider, verify that the connection is established, and then launch Netscape.

(You say that you can connect to your ISP, so disregard the above.)

If the error message is still present after verifying the connection,
try a web site using the DNS Address rather than the domain name. Try
this URL: http://198.95.251.30/

If you are able to reach this site, the problem indicates incorrect or
no DNS settings are placed in your Dial-Up Networking or Network set-up.
To check these settings,

1. Click the Start button and choose Settings, Control Panel.
2. Double-click the Network icon.
3. Select "TCP/IP Dialup Adapter" (you may have to scroll down to find
it) and click Properties.

Note: If you do not see "TCP/IP Dialup Adapter ", you will have to
install Dial-Up Networking. To do this:
A. From the Control Panel, double-click Add/Remove Programs.
B. Click the Windows Setup tab.
C. Place a check next to Communications (if there isn't one
already) and click the Details button.
D. Place a check next to Dial-Up Networking.
E. Click OK to exit out of all dialog boxes.
F. "TCP/IP Dialup Adapter" should now appear in the Network
Configuration box.

4. Click the DNS Configuration tab. Place the Domain name and DNS
Addresses in the fields. (This information is provided by your Internet
Service Provider or Networks System Administrator.)
5. Click OK to save changes.
6. Restart the computer.

If your TCP/IP settings were correct and Dial-Up Networking or other
dial-up software was installed and working correctly, the problem may be
the Winsock.dll or wsock32.dll file. These are files that make it
possible for Internet applications such as Navigator to connect to the
Internet. To fix these files:

1. Search your entire hard drive for Winsock.dll. To do this, click
the Start button, choose Find, Files or Folders, type winsock.dll, and
click Find Now.
2. If multiple copies of this file are found, rename the winsock.dll
files that do not belong to your dialup software to winsock.old. To
rename a file, right-click it, choose Rename, type the new name, and hit
the Enter key.
3. Repeat the last step, subsituting wsock32.dll for winsock.dll.

This procedure makes certain Navigator is connecting to the proper
winsock file.

HTH,

Ramona

 

Many thanks for your help. It occurred to me after I submitted my questions that since the system worked before, I should try system restore. We've had heavy winds and numerous power failures the last week so I restored my system to the day before the storm. That seemed to do the trick. Netscape no longer had trouble accessing the web.

Thanks again. I had searched for network socket conections with no luck.

rusty2

 

Hi Rusty2,

Glad to hear that your problems are resolved! It's always a plus when user's post back with their end results.

Ramona