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Network Problem Error 651

Discussion in 'Windows 7' started by punnoose, 2010/12/04.

  1. 2010/12/04
    punnoose

    punnoose Inactive Thread Starter

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    Hello all, my new computer that I just bought last week has been causing network error problem since yesterday. When I got it, I set it up and everything worked fine, it's just that yesterday when I tried to connect to Internet via Motorola cable modem that runs on comcast, it shows "Error 651 The Modem (or other connecting device) has reported an error ". I tried a lot of solutions but none is working. I'm making this post using my laptop which runs on wireless (same modem). I tried using different Ethernet cables but all of them are giving me the same problem.

    Computer Details:
    Windows 7 Home Premium
    Manufacturer: Dell
    Model: Inspiron 560
    Rating: 3.5
    Processor: Pentium(R) Dual-Core CPU E5700@ 3.00GHz 3.00GHz
    Installed Memory (RAM): 4.00GB
    System Type: 64 bit operating system
     
    punnoose,
    #1
  2. 2010/12/04
    punnoose

    punnoose Inactive Thread Starter

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    Anyone?
     
    punnoose,
    #2


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  4. 2010/12/06
    Arie

    Arie Administrator Administrator Staff

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    Did you try Set up a new connection or network in Windows 7 Network and Sharing Center?

    If so, you did wrong. This option is only needed if you use VPN (not likely). Delete the setting you created.

    Reboot the modem with Windows 7 LAN cable connected and let Windows 7 configure the connection for you.
     
    Arie,
    #3
    lj50 likes this.
  5. 2010/12/16
    punnoose

    punnoose Inactive Thread Starter

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    Sorry, I called dell and they helped me out. It seemed to be an anti-virus issue when 2 anti-viruses collide. They did some stuff with the cmd in safe mode and networking and got it to work after an hour or so.
     
    punnoose,
    #4
  6. 2010/12/17
    Admin.

    Admin. Administrator Administrator Staff

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    Thanks for the feedback.

    Please mark your thread as 'Resolved'.

     
    Admin.,
    #5

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