Netscape Mail Folders Lost after XP upgrade

I posted this at the XP page, too.

I upgraded to XP and cannot find my Netscape Mail Folders. On the Netscape Mail page the address book is the there. So are the profiles. But the Mail Folders and contents are gone.

I don't have Mozilla folder in Documents and Settings. Where is this stuff if the profiles and address book are there? I can find no files with the extention .slt.

JB

 

Found .slt files.....now what

okay, cool! I found the .slt files. There's a folder named "earthlink" for my main profile and another called "mail.earthlink.net" for my other profile. Now how do I get these to open up in Netscape Mail? Thanks.

JB

 

Alright. Server settings are correct but...

the folders don't show. What now? Also.....I can't get mail on the page.

Any help would be appreciated. Thanks!

JB

 

Welcome to the Forum jpblev!

JB,

Cross posting on the Forums is unacceptable. See Posting Rule No. 4..

In your Edit | Mail & Newsgroups Account Settings | Server Settings, scroll down to the "Local directory" field. Change the path to point to the appropriate location on the HD for your mail.earthlink.net, and earthlink accounts. Do this for each Profile. If this doesn't correct your problems, post back.

Ramona

 

Local directory is correct, still no go

sorry for the cross posting. posted the prob on xp board before realizing there was one specific for netscape and if there's an option to delete your post i can't find it.

each Local Directory points to the correct location. folders still do not appear. in fact, i'm not able to get my mail through netscape at this point.

thanks.

 

JB,

The other thread is gone now. Only the Mod's can delete posts.

So when you open your Mail & Newsgroups the left Accounts panel is completely blank? If so use the dropdown menu from the tiny icon at the upper right side of the Mail Account panel as shown in this Screen Shot. Perhaps you haven't enabled your columns, or they have inadvertently been changed?

Or are the folders there, but no Mail in the folders?

Ramona

 

profile is listed by no folders

on the left column i have my profiles listed but no folders

like this

joeblow@mail
joeblow2@mail
Local Folder
news

but no folders underneath the profiles. the settings for the profiles are what they were and should be but no inbox, sent, trash.....anything.

thanks, ramona

 

couldn't create new folder

hmmm...i'm not able to create folders. i right clicked on a profile to create a subfolder, named it, clicked ok and the box just stood there. no folder created, no error msg.

 

JB

Do this for me:
Open Mail & Newsgroups
Right click on the Inbox folder of joeblow

Select: "Copy folder location "
Next: Open Clipboard
You will see the location of your Inbox there, and that is where your Server Settings | Local directory field should point.

Do the same for joeblow2.

One other question, in the Netscape Profile Manager, is the Profile listed?
Start | Programs | Netscape X | Profile Manager

For a Mail Setting edit you must close Netscape and reopen, for it to take effect. It must be written to the prefs.js file before you will see the edit in Mail & Newsgroups.

Ramona

 

no inbox folder

that's the thing, ramona. there are no folders - generic or otherwise - underneath the profile names listed. and i can't create folders.

when i go to start program files netscape profile manager, it just opens up the browser and goes to my yahoo home page.

??????

JB

 

able to send messages

i'm able to send email messages from that page. i get a message that it couldn't save it to the Send folder (since none exists, really) but the message goes.

odd.

JB

 

JB,

Good grief, I should go to bed, of course you can't click on the Inbox if it isn't there!

What I would do, is open Mail & Newsgroups and delete both Mail Accounts, close Netscape, then reopen Mail & Newsgroups.

Now recreate the Mail accounts, ensuring that they point to the correct location on the HD. If this doesn't work then you will need to Create a New Profile.

Let us know how it goes.

Ramona

 

awesome

awesome awesome awesome awesome! that did it, ramona. deleting the accounts and adding them as new. awesome. seems so easy now.

thanks so much for your help. i sure do appreciate it.

JB

 

silly me. i thought this was over. this is probably easier to fix. on my messages now, underneath the subj, from, to, cc are lines and lines of detail stuff like

xx mozilla status
xx mozilla
return path
conent
MIME-Version
etc...

how can i get rid of that stuff? thanks.

JB

 

okay. i colapsed the window. it's different than it use to be but i no longer see that stuff and just see the subj, sender and date. cool. carry on.

JB

 

JB,

To get rid of all the detail in the message headers, click on View | Headers | Normal. They are no doubt set to "All ".

Let us know if this doesn't work.

Sure glad that your Mail is up and running again!

Ramona

 

Make sure that you have the setting of View|Headers|Normal, instead of All, as I had mine, in Mozilla1.7.5.

 

excellent! that did it. thanks!

JB

 

missing mail

HI,

Saw all the posting and suggestions re missing mail account etc... I have very similar problem, but my complete ACCOUNT is just gone! No INbox, sent, drafts etc! I've lost tons of valuble data! And all of one addressbook only. When I click on mail box link, I get a message asking if I want to set up a Email Account??! I want/need to recover what was there, not set up another account. What happened to mine??!! Thanks.

-Very frustrated

 

You have a problem if there is nothing on the Hard Drive, but if you don't see your mail or are prompted to create a new account, means that your program has lost the link to the hard drive.
This has been discussed at other posts, and, you problem has been reported repeatedly. Cause or causes? I really don't know, but this may have happened because there was an improper removal of the previous version. Not sure, but it happened to me, when, on purpose I installed one Mozilla version on top of the other (not uninstalling it), and I got the same response as you, although I had also "lost" my bookmarks, as well. Everything was in place on the hard drive, and using the procedure from the link on post#12 by Ramona should fix things up.
But you may want to check first your profile .
You may not need to create a new profile, but it may be the safest way to go. But, you can always create the same account, using the same settings. Also, then go to the location of your profile, which you have from Ramona or my link. If you copy the old Inbox, it will overwrite the new one, so you will want to rename the old file. As you will see each folder has a corresponding file with no extention (Inbox) and one as Inbox.msf which is the header file.
I don't know why you would have only one Address Book, not knowing your set up.
Check what I asked you to, and, accept it. I, really, wish that people in a situation like yours would tell us of what was done in the past. It would make troubleshooting much easier.
For your information, I had 12 different accounts and five address books when I had my problem. It took me a while to get everything back, although I knew what I was doing, but, it should be easier if you have a single account.
I hope that you will get back on track, and tells what you did.