Netscape 7 mail multiple accounts

Hi !

I moved my Email data from old Pc to new one. I have one profile and multiple accounts, I have it all setup and working apart from one glitch. When sending message, there is an error message - sending of message failed. An error occured sending mail:unable to connect to the SMTP Server....

I had the same problem a few months ago on the old PC when I was reinstalling mail there, found out that there should be only one SMTP mail address for all the accounts. I tried this, didn't work, only way got it to work is by adding another profile and painstakingly set up all mail again. I have 6 Email accounts, so this is not any easy task, how do I fix this problem?

 

You should be able to have multiple smtp servers if you have multiple accounts (i.e. one for each account, if you choose). However, if you do not specify a smtp server for an account, N7 will use the default smtp server. There is a plae to set extra smtp servers in your account preferences, but I don't have Mozilla in front of me just now...


tranquilo

 

Welcome to the Forum, Desi1!

Hi Desi1,

That setting is found in:
Mail & Newsgroups Account Settings|Outgoing Server (SMTP)|Advanced

This from the Help||Using Netscape Mail|Getting Started with Mail|Using the Mail Account Settings|Setting Up Additional Accounts

Mail & Newsgroups Account Settings - Outgoing Server (SMTP)
Advanced: Click this option to set up additional outgoing SMTP servers or to change the default SMTP server. Keep in mind that using more than one SMTP server can cause errors in sending mail.
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Let me do some searching on your problem, as I recall having seen a workaround for this issue with multiple accounts. Other users have had the same problem you are experiencing.

Ramona

 

Hi !

Thanks Ramona, please find out if there is a way getting this working. Setting up multiple SMTP accounts has not worked for me - there was a posting on the net some time back with other users experiencing the same problem. The only way anyone got this working was deleting all SMTP addresses and leaving only one set up as default.

I have tried this, but it still doesn't work. I can do what I did last time, set up a new profile and set up the accounts one by one again.

Anyone else who has am answer, let me know - I will appreciate the help

 

Hi Desi1,

I found this thread/post on the Netscape 7 NG, and wondered if you had tried the workaround suggested by the user:

snews://secnews.netscape.com:563/3DC886B2.9080508@netscape.messageboard.com

If you use multiple email accounts on your client, try editing your user.js or prefs.js files (with Notepad) to use just one smtp server for all accounts. From Edit/Mail& Newsgroups/Outgoing Servers (SMTP) you might get the impression NS does this for you. Not so, in my experience.

Example: with 3 accounts, the following consistent lines are in my prefs.js

user_pref( "mail.smtpserver.smtp1.hostname ", "<smtp.your isp.com> ");
user_pref( "mail.smtpserver.smtp1.username ", "<your login id> ");
user_pref( "mail.smtpserver.smtp2.hostname ", "<smtp.your isp.com> ");
user_pref( "mail.smtpserver.smtp2.username ", "<your login id> ");
user_pref( "mail.smtpserver.smtp3.hostname ", "<smtp.your isp.com> ");
user_pref( "mail.smtpserver.smtp3.username ", "<your login id> ");
user_pref( "mail.smtpservers ", "smtp1,smtp2,smtp3 ");

Now works fine, including with attachments. NS-Mail seems very quirky in this regard. Check earlier posts on this topic from Jay and Holger for other possibilities.
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If you do try this edit, close Netscape first.
Back up your prefs.js file before editing.
My suggestion would be to add the above lines to the user.js file.

If it doesn't work, it is reversible. Keep in mind, however, that if the lines are removed from the user.js file, they will also need to be removed from the prefs.js file. All information in the user.js file is added to the prefs.js file. As long as you make backups before proceeding to edit, you will be O.K.

Let us know if you have success.

Ramona