Netscape 7.1 mail problems

I have netscape 7.1 on my Windows XP machine, and have been using the netscape mail program to access, send/receive email for my netscape webmail account. Within the last 5 days when I send a message I get an error message, the sending of the message failed, the message could not be sent because connection to SMTP server smtp.mail.netscape.net failed. The server may be unavailable or not accepting SMTP connections, please verify your SMTP settings or contact your network administrator.

This is all happning on my personal computer on a dialup connection. I have another machine that is running red hat linux and I am getting the same message, it is also my personal PC with a dialup connection. When I hit send the progress indicator starts and gets to about the 50% mark and then tells me that the message was sent successfully, then I get the error message.

I have been using NS 7.1 since it was released using the e-mail program, and this is the first time I have gotten this error message. If I go directly to the NS home page click on mail and sign in, I can send and receive mail with no problems.

My original thought was that with the auto update function on the windows machine, one of the recent up dates may have conflicted, but that should not be the case on the linux machine.

Any suggestions would be appreciated.

Thanks
John Van Gelder

 

Welcome to the Forum, John Van Gelder!

Hi John,

Please read the first "Sticky" at the top of the Forum: Webmail Problems?

Then, send an email to Dave Gregor at AOL:
Policy2004@netscape.net.

Please post back with any response you receive, and the fix, if any.

Thanks!

Ramona

 

First of all, Netscape has been problematic since 7.1 came out.

Question: Are you downloading your e-mails to your browser or ar you leaving them on Netscape's server?

Question 2: Are you sending e-mails from your browser or are you using Netscape's e-mail?

although there may be a plethora of other problems, I have found that if you don't clean out your folders (including your sent folder and trash folder), netscape will often send out connection errors. If this is the case, try empying all your folders.... It worked for me in the past!

MR

 

Netscape 7.1 webmail problems

It has been my practice to download my e-mails to a local folder then delete the message from the server, I check my mail quota often and it is currently something less than .5 M.

Thanks for your response, I do not think that is the problem.

John Van Gelder

 

John,

Hopefully you will receive a response from Mark, at AOL regarding the Server problems. Netscape no longer owns the web portal, and the problem is definitely at the AOL end. You are not alone in having this recent problem.

Ramona