Netscape 7.02 Mail Alert

I am using netscape 7.02 to retrieve my mail from my Isp. This morning I started getting the alert "unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to write to the mailbox "

I clearly have enough disk space and have not changed any configurations.

Please help!

 

Welcome to the Forum, irishman105!

irishman105,

Compact your folders, and then try downloading your Mail. If no joy, then with Netscape, and Quick Launch closed, navigate to your Mail folder, and delete all files with an MSF extension. Don't delete the files without the MSF extension, as they contain your mail. See: Profiles Folder Location.

Even though you have emptied your Trash folder, those files still remain in the folder, on the HD, until the Mail is compacted. Open the Trash folder in Windows Explorer before compacting, and you can see all the files you thought were gone...

Let us know if this helps, or if you continue to have problems.

Ramona

 

Ramona,

Thanks for the quick response. The first thing I did after getting the alert was compact my folders - this did not help. I just deleted all the msf files and I still have the same problem.

 

irishman105,

Then try this:

There is a bug in all Netscape releases to date which causes the client to hang while retrieving a message that's malformed in a certain way (it's Bug 166111 if you're interested in the details). The troublesome messages have line endings and message termination sequences that are out-of-spec in a way that Netscape mail doesn't expect. This sounds very much like the problem you're seeing.

The hang can be "fixed" case-by-case by logging into the mail server (webmail) and clearing out the problematic message.

This issue has been fixed in Mozilla 1.7.5, and Netscape 7.2, and isn't present in Firefox 1.0, so you might think about upgrading your browser.

Ramona