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Solved Netboook Infected

Discussion in 'Malware and Virus Removal Archive' started by deester, 2009/06/19.

  1. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

    Joined:
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    [Resolved] Netboook Infected

    One would think out of 4 computers you would be able to find 1 clean computer, no not me. I don't care what anybody says these viruses are contagious, probably swine flu, mask are going on all my computers. This is an Acer Netbook on Linskys router with DSL. Found viruses during routine maintainance. Had already cleaned and installed WOT before I found viruses.Ran Malwarbytes, had 1 infected file, ran Kaspersky had 16 infected files but could not generate report, ren Dss, will run in order they were run.
    Malwarebytes' Anti-Malware 1.38
    Database version: 2308
    Windows 5.1.2600 Service Pack 3

    6/19/2009 9:33:27 AM
    mbam-log-2009-06-19 (09-33-27).txt

    Scan type: Quick Scan
    Objects scanned: 89699
    Time elapsed: 7 minute(s), 22 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Program Files\setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.

    kaSPERSKY REPORT ( could not print report ) 6/19/09


    Trojan-Dropper Win32 8
    Trojan-Dropper-Win32 8
    Backdoor.Win32.VB.qx 1































    r
     
  2. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

    Joined:
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    DDS (Ver_09-05-14.01) - NTFSx86
    Run by Dee Stone at 17:21:10.71 on Fri 06/19/2009
    Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1012.629 [GMT -4:00]


    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
    C:\Program Files\Common Files\AOL\1230584658\ee\AOLSoftware.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\WINDOWS\system32\igfxext.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\DOCUME~1\DEESTO~1\LOCALS~1\Temp\RtkBtMnt.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Documents and Settings\Dee Stone\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uSearch Page =
    uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
    uSearch Bar =
    mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
    mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
    mSearchAssistant =
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
    BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
    BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
    BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
    TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
    TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File
    TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [AzMixerSel] c:\program files\realtek\audio\installshield\AzMixerSel.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [PLFSetL] c:\windows\PLFSetL.exe
    mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
    mRun: [HostManager] c:\program files\common files\aol\1230584658\ee\AOLSoftware.exe
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    StartupFolder: c:\docume~1\deesto~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
    IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
    IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
    IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
    Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
    Notify: avgrsstarter - avgrsstx.dll
    Notify: igfxcui - igfxdev.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\deesto~1\applic~1\mozilla\firefox\profiles\cauf6r2m.default\
    FF - prefs.js: browser.search.selectedEngine - AOL Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
    FF - prefs.js: keyword.URL - hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=
    FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    FF - user.js: security.enable_ssl3 - true
    FF - user.js: security.enable_tls - true
    ============= SERVICES / DRIVERS ===============

    S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-29 24064]
    S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-12-29 96856]

    =============== Created Last 30 ================

    2009-06-19 11:11 410,984 a------- c:\windows\system32\deploytk.dll
    2009-06-19 11:11 73,728 a------- c:\windows\system32\javacpl.cpl
    2009-06-19 10:22 <DIR> --d----- c:\program files\WOT
    2009-06-19 09:24 <DIR> --d----- c:\docume~1\deesto~1\applic~1\Malwarebytes
    2009-06-19 09:24 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-06-19 09:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2009-06-19 09:24 19,096 a------- c:\windows\system32\drivers\mbam.sys
    2009-06-19 09:24 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
    2009-06-19 09:12 <DIR> --d----- c:\program files\VS Revo Group
    2009-06-19 08:48 <DIR> --d----- c:\docume~1\deesto~1\applic~1\Digital Support
    2009-06-19 08:48 <DIR> --d----- c:\program files\Digital Support
    2009-06-19 08:34 <DIR> --d----- c:\program files\CCleaner

    ==================== Find3M ====================

    2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
    2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
    2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
    2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
    2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
    2009-02-14 17:42 0 a------- c:\docume~1\deesto~1\applic~1\wklnhst.dat
    2006-10-28 01:28 2,480 a------- c:\program files\README.HTM
    2006-10-28 01:28 175 a------- c:\program files\autorun.inf
    2008-08-15 13:51 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
    2008-12-30 04:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008123020081231\index.dat

    ============= FINISH: 17:21:33.29 ===============

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-05-14.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 12/30/2008 3:41:47 AM
    System Uptime: 6/19/2009 11:49:56 AM (6 hours ago)

    Motherboard: Acer | |
    Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz | CPU | 1596/533mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 144 GiB total, 133.649 GiB free.

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP32: 4/4/2009 6:54:21 PM - Installed AVG Free 8.5
    RP33: 4/7/2009 2:33:23 PM - Avg8 Update
    RP34: 4/9/2009 5:26:42 PM - Avg8 Update
    RP35: 4/24/2009 2:59:36 PM - Software Distribution Service 3.0
    RP36: 4/26/2009 12:56:32 PM - Avg8 Update
    RP37: 5/2/2009 3:02:42 AM - Software Distribution Service 3.0
    RP38: 5/5/2009 8:02:06 PM - Avg8 Update
    RP39: 5/5/2009 8:04:23 PM - Avg8 Update
    RP40: 5/20/2009 12:46:41 PM - Avg8 Update
    RP41: 5/20/2009 12:48:15 PM - Avg8 Update
    RP42: 5/22/2009 8:31:21 AM - Software Distribution Service 3.0
    RP43: 5/30/2009 4:17:41 AM - System Checkpoint
    RP44: 6/8/2009 3:30:17 PM - System Checkpoint
    RP45: 6/9/2009 5:46:14 PM - System Checkpoint
    RP46: 6/12/2009 3:04:10 AM - Software Distribution Service 3.0
    RP47: 6/19/2009 8:31:02 AM - Software Distribution Service 3.0
    RP48: 6/19/2009 10:22:23 AM - Installed WOT for Internet Explorer
    RP49: 6/19/2009 11:11:30 AM - Installed Java(TM) 6 Update 14
    RP50: 6/19/2009 12:13:12 PM - Installed Java(TM) 6 Update 14

    ==== Installed Programs ======================


    2007 Microsoft Office Suite Service Pack 1 (SP1)
    Acer Crystal Eye webcam
    Acer ScreenSaver
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9
    AOL Uninstaller (Choose which Products to Remove)
    Atheros for Acer Driver v7.6.0.224_Foxconn Installation Program
    CCleaner (remove only)
    Google Desktop
    Google Toolbar for Internet Explorer
    Hotfix for Windows XP (KB952287)
    Intel(R) Graphics Media Accelerator Driver
    InterVideo Register Manager
    InterVideo WinDVD
    Java(TM) 6 Update 14
    JMicron JMB38X Flash Media Controller
    Launch Manager
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Software Update for Web Folders (English) 12
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Miranda IM 0.7.7
    Mozilla Firefox (3.0.6)
    MSXML 4.0 SP2 (KB954430)
    PC Fixer
    REALTEK GbE & FE Ethernet PCI-E NIC Driver
    Realtek High Definition Audio Driver
    Revo Uninstaller 1.83
    Security Update for 2007 Microsoft Office System (KB951550)
    Security Update for 2007 Microsoft Office System (KB951944)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB969679)
    Security Update for Microsoft Office Excel 2007 (KB969682)
    Security Update for Microsoft Office OneNote 2007 (KB950130)
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)
    Security Update for Microsoft Office system 2007 (KB954326)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office Word 2007 (KB969604)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB970238)
    Synaptics Pointing Device Driver
    Uninstall AOL Emergency Connect Utility 1.0
    Update for 2007 Microsoft Office System (KB967642)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Viewpoint Media Player
    WebFldrs XP
    Windows Internet Explorer 7
    WinRAR archiver
    WOT for Internet Explorer

    ==== Event Viewer Messages From Past Week ========

    6/19/2009 9:36:08 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde
    6/19/2009 9:35:35 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
    6/19/2009 8:31:57 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 8 for Windows XP.

    ==== End Of File ===========================
     

  3. to hide this advert.

  4. 2009/06/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    You again?....LOL

    Please download DrWeb CureIt (http://www.freedrweb.com/) & save it to your desktop.

    Scan with DrWeb-CureIt as follows:

    * Double-click on drweb-cureit.exe and then click Start. Click OK in a pop-up window allowing Express Scan
    o This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
    * Once the short scan has finished, Click Options > Change settings
    * Choose the Scan tab and uncheck Heuristic analysis and click OK
    * Back at the main window, select the Complete scan button.
    * Then click the Green Arrow [​IMG] Start Scanning button on the right and the scan will start.
    o Click Yes to all if it asks if you want to cure/move any file(s).
    * When the scan is done...
    * In the Dr.Web CureIt menu on top left, click File and choose Save report list.
    * Save the DrWeb.csv report to your Desktop.
    * Exit Dr.Web Cureit.


    * Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.

    * After reboot. Leave the Dr. Web CureIt log on the desktop.

    Copy and paste that log in the next reply. You can use Notepad to open the DrWeb.cvs report.

    NOTE. During the scan a pop-up window will appear, asking you to buy a full version. Simply close the pop-up window.
     
  5. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

    Joined:
    2008/07/08
    Messages:
    633
    Likes Received:
    0
    Broni,

    I am having trouble running this, the short scan went fine w no viruses found and the complete scan ran for a while and then the computer powering down. Every time I have attempted to run again , it has powered off.
    I'm not having fun anymore.
    Dee
     
  6. 2009/06/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Download Security Check from HERE, and save it to your Desktop.

    * Double-click SecurityCheck.exe
    * Follow the onscreen instructions inside of the black box.
    * A Notepad document should open automatically called checkup.txt; please post the contents of that document.
     
  7. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

    Joined:
    2008/07/08
    Messages:
    633
    Likes Received:
    0
    Broni,

    I don't think i'm gong to be able anymore on the netbook tonight, it keeps powering off, I'm going to let it cool for a while. This is not an easy computer to work on.

    Dee
     
  8. 2009/06/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    I'll be around...:)
     
  9. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

    Joined:
    2008/07/08
    Messages:
    633
    Likes Received:
    0
    Results of screen317's Security Check version 0.98.4
    Windows XP Service Pack 3
    ``````````````````````````````
    Antivirus/Firewall Check:
    ``````````````````````````````

    Windows Firewall Enabled!
    ``````````````````````````````
    Anti-malware/Other Utilities Check:
    ``````````````````````````````

    Malwarebytes' Anti-Malware
    CCleaner (remove only)
    Java(TM) 6 Update 14
    Adobe Flash Player 10
    ``````````````````````````````
    Process Check:
    objlist.exe by Laurent
    ``````````````````````````````

    ``````````````````````````````
    DNS Vulnerability Check:
    ``````````````````````````````

    GREAT! (Very random)

    Scan took 27 seconds.
    `````````End of Log```````````
     
  10. 2009/06/19
    broni

    broni Moderator Malware Analyst

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    So, we don't have any AV program installed.

    Please, download, and install one of these:

    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
    - Avira free antivirus: http://www.free-av.com/en/download/index.html

    - free PC Tools Antivirus: http://www.pctools.com/free-antivirus/
    - free PC Tools Firewall Plus: http://www.pctools.com/firewall/

    - free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
    NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

    If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use PC Tools Firewall Plus, or Comodo firewall..
    If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.

    IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

    After installing, update, run full scan. I don't need any log from it.

    When done, try Dr.Web again. Post its log, along with HijackThis log.
     
  11. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

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    I can'i keep it powered on long enough to do anything. I thing I might be in big trouble, this is my husband's and he doesn't see any point in all this maintainance. HELP

    Dee
     
  12. 2009/06/19
    broni

    broni Moderator Malware Analyst

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    It looks like it may be overheating.
    If you have a can of compressed air, blow all vents well.
    Elevate it on couple of books. Get some house fan blowing at it, and see, if it helps.

    If you're able to...

    Download, and install SpeedFan: http://www.almico.com/sfdownload.php
    Post your computer temperatures:

    [​IMG]

    Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
     
  13. 2009/06/19
    deester

    deester Inactive Alumni Thread Starter

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    I have a laptop fan and I sat it on it and was able to install the AV without any problem. I went to the Webb site and was able to get through the short scan and it powered off. I think it has something to do with this program.

    Dee
     
  14. 2009/06/19
    broni

    broni Moderator Malware Analyst

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    Did you install any AV program, yet?

    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.
     
  15. 2009/06/20
    deester

    deester Inactive Alumni Thread Starter

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    It powered off almost completing the combofix scan. Went into safe mode and the same thing happened.
     
  16. 2009/06/20
    deester

    deester Inactive Alumni Thread Starter

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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:44:40 AM, on 6/20/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16850)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Common Files\AOL\1230584658\ee\AOLSoftware.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\PROGRA~1\AOL9~1.1\waol.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\WINDOWS\system32\igfxext.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\DOCUME~1\DEESTO~1\LOCALS~1\Temp\RtkBtMnt.exe
    C:\PROGRA~1\AOL9~1.1\shellmon.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Dee Stone\Desktop\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
    O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
    O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
    O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1230584658\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\PROGRA~1\AOL9~1.1\AOL.EXE" -b
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Google Desktop Manager 5.7.808.7150 (GoogleDesktopManager-080708-050100) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
     
    Last edited by a moderator: 2009/06/20
  17. 2009/06/20
    deester

    deester Inactive Alumni Thread Starter

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    Tried the other scan again after CF and HJT. ran a little longer before computer cut off.
     
  18. 2009/06/20
    broni

    broni Moderator Malware Analyst

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    Your netbook didn't seem to be heavily infected, and HJT log looks pretty good, but I'd like to see some scan being completed, just to make sure.

    Please, install SpeedFan mentioned in my reply #7, and post its results.
     
  19. 2009/06/20
    deester

    deester Inactive Alumni Thread Starter

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    ton

    I have looked and tried everything and I can't find a download button. I even registered with a password and that didn't help. What am I missing? My temps are 47 and 48.

    Dee
     
  20. 2009/06/20
    broni

    broni Moderator Malware Analyst

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    Where is this reading from?
     
  21. 2009/06/20
    deester

    deester Inactive Alumni Thread Starter

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