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Need help with BSOD. Greatly Appreciated! Debuglog attached

Discussion in 'Windows XP' started by Meniphesto, 2007/10/25.

  1. 2007/10/25
    Meniphesto

    Meniphesto Inactive Thread Starter

    Joined:
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    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini102407-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt
    Built by: 2600.xpsp_sp2_gdr.070227-2254
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
    Debug session time: Wed Oct 24 23:12:37.781 2007 (GMT-7)
    System Uptime: 0 days 1:38:42.494
    Loading Kernel Symbols
    ....................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000007E, {c0000005, 80509b04, f7a7dca4, f7a7d9a0}



    Probably caused by : memory_corruption ( nt!MiSegmentDelete+14 )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 80509b04, The address that the exception occurred at
    Arg3: f7a7dca4, Exception Record Address
    Arg4: f7a7d9a0, Context Record Address

    Debugging Details:
    ------------------




    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

    FAULTING_IP:
    nt!MiSegmentDelete+14
    80509b04 8b07 mov eax,dword ptr [edi]

    EXCEPTION_RECORD: f7a7dca4 -- (.exr 0xfffffffff7a7dca4)
    .exr 0xfffffffff7a7dca4
    Cannot read Exception record @ f7a7dca4

    CONTEXT: f7a7d9a0 -- (.cxr 0xfffffffff7a7d9a0)
    .cxr 0xfffffffff7a7d9a0
    Unable to read context, Win32 error 0n30
    .cxr

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x7E

    EXCEPTION_STR: 0x0

    LAST_CONTROL_TRANSFER: from 8050b40f to 80509b04

    STACK_TEXT:
    f7a7dd8c 8050b40f 00000002 00000000 867bb020 nt!MiSegmentDelete+0x14
    f7a7ddac 805ce84c 00000000 00000000 00000000 nt!MiDereferenceSegmentThread+0xa7
    f7a7dddc 8054532e 8050b368 00000000 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


    FOLLOWUP_IP:
    nt!MiSegmentDelete+14
    80509b04 8b07 mov eax,dword ptr [edi]

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!MiSegmentDelete+14

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 45e53f9d

    STACK_COMMAND: .cxr 0xfffffffff7a7d9a0 ; kb

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0x7E_nt!MiSegmentDelete+14

    BUCKET_ID: 0x7E_nt!MiSegmentDelete+14

    Followup: MachineOwner
    ---------

    eax=00000000 ebx=806e4a4c ecx=00000000 edx=00000000 esi=85c72008 edi=00000002
    eip=80509b04 esp=f7a7dd6c ebp=f7a7dd8c iopl=0 nv up ei ng nz na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286
    nt!MiSegmentDelete+0x14:
    80509b04 8b07 mov eax,dword ptr [edi] ds:0023:00000002=00000000
    ChildEBP RetAddr Args to Child
    f7a7dd8c 8050b40f 00000002 00000000 867bb020 nt!MiSegmentDelete+0x14 (FPO: [Non-Fpo])
    f7a7ddac 805ce84c 00000000 00000000 00000000 nt!MiDereferenceSegmentThread+0xa7 (FPO: [Non-Fpo])
    f7a7dddc 8054532e 8050b368 00000000 00000000 nt!PspSystemThreadStartup+0x34 (FPO: [Non-Fpo])
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
    start end module name
    804d7000 806e2000 nt ntkrpamp.exe Wed Feb 28 00:38:53 2007 (45E53F9D)
    806e2000 80702d00 hal halmacpi.dll Tue Aug 03 22:59:09 2004 (41107B2D)
    a2f73000 a2f9d180 kmixer kmixer.sys Wed Jun 14 01:47:45 2006 (448FCD31)
    a2f9e000 a3072a80 dump_iastor dump_iastor.sys Mon Apr 25 08:28:12 2005 (426D0C8C)
    a3371000 a33b1280 HTTP HTTP.sys Thu Mar 16 17:33:09 2006 (441A03C5)
    a3868000 a387c400 wdmaud wdmaud.sys Wed Jun 14 02:00:44 2006 (448FD03C)
    a38f5000 a3946480 srv srv.sys Mon Aug 14 03:34:39 2006 (44E051BF)
    a3997000 a39c3400 mrxdav mrxdav.sys Tue Aug 03 23:00:49 2004 (41107B91)
    a5cb4000 a5cde000 atinavt2 atinavt2.sys unavailable (00000000)
    a9012000 a9020d80 sysaudio sysaudio.sys Tue Aug 03 23:15:54 2004 (41107F1A)
    a969e000 a96ad900 Cdfs Cdfs.SYS Tue Aug 03 23:14:09 2004 (41107EB1)
    a97ce000 a97d0900 Dxapi Dxapi.sys Fri Aug 17 13:53:19 2001 (3B7D843F)
    a991f000 a9921f80 mouhid mouhid.sys Fri Aug 17 13:47:57 2001 (3B7D82FD)
    ac1b2000 ac1b5280 ndisuio ndisuio.sys Tue Aug 03 23:03:10 2004 (41107C1E)
    acc7b000 acc83d80 HIDCLASS HIDCLASS.SYS Tue Aug 03 23:08:18 2004 (41107D52)
    ad192000 ad200a00 mrxsmb mrxsmb.sys Fri May 05 02:41:42 2006 (445B1DD6)
    ad201000 ad22ba00 rdbss rdbss.sys Fri May 05 02:47:55 2006 (445B1F4B)
    ad22c000 ad24dd00 afd afd.sys Tue Aug 03 23:14:13 2004 (41107EB5)
    ad24e000 ad26ef00 ipnat ipnat.sys Wed Sep 29 15:28:36 2004 (415B3714)
    ad26f000 ad296c00 netbt netbt.sys Tue Aug 03 23:14:36 2004 (41107ECC)
    ad297000 ad2eed80 tcpip tcpip.sys Thu Apr 20 04:51:47 2006 (444775D3)
    ad2ef000 ad301400 ipsec ipsec.sys Tue Aug 03 23:14:27 2004 (41107EC3)
    ad342000 ad344580 hidusb hidusb.sys Fri Aug 17 14:02:16 2001 (3B7D8658)
    ae646000 ae649a00 kbdhid kbdhid.sys Tue Aug 03 22:58:33 2004 (41107B09)
    bf000000 bf011580 dxg dxg.sys Tue Aug 03 23:00:51 2004 (41107B93)
    bf012000 bf057000 ati2dvag ati2dvag.dll Fri Sep 28 20:06:17 2007 (46FDC129)
    bf057000 bf0d1000 ati2cqag ati2cqag.dll Fri Sep 28 19:14:13 2007 (46FDB4F5)
    bf0d1000 bf13d000 atikvmag atikvmag.dll Fri Sep 28 19:22:07 2007 (46FDB6CF)
    bf13d000 bf16b000 atiok3x2 atiok3x2.dll Fri Sep 28 19:47:37 2007 (46FDBCC9)
    bf16b000 bf467560 ati3duag ati3duag.dll Fri Sep 28 19:47:25 2007 (46FDBCBD)
    bf468000 bf5ed100 ativvaxx ativvaxx.dll Fri Sep 28 19:36:23 2007 (46FDBA27)
    bf800000 bf9c2180 win32k win32k.sys Thu Mar 08 05:47:34 2007 (45F013F6)
    bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 00:56:56 2004 (411096C8)
    f5faf000 f6007e80 update update.sys Mon Apr 23 03:32:54 2007 (462C8B56)
    f63d1000 f6401100 rdpdr rdpdr.sys Tue Aug 03 23:01:10 2004 (41107BA6)
    f6402000 f6412e00 psched psched.sys Tue Aug 03 23:04:16 2004 (41107C60)
    f6413000 f6429680 ndiswan ndiswan.sys Tue Aug 03 23:14:30 2004 (41107EC6)
    f642a000 f644c680 ks ks.sys Tue Aug 03 23:15:20 2004 (41107EF8)
    f644d000 f6470980 portcls portcls.sys Tue Aug 03 23:15:47 2004 (41107F13)
    f6471000 f64b6500 emu10k1m emu10k1m.sys Fri Aug 03 19:36:34 2001 (3B6B5FB2)
    f64b7000 f64d9e80 USBPORT USBPORT.SYS Tue Aug 03 23:08:34 2004 (41107D62)
    f64da000 f6506200 e1e5132 e1e5132.sys Thu Mar 31 17:04:51 2005 (424C9023)
    f6507000 f651a780 VIDEOPRT VIDEOPRT.SYS Tue Aug 03 23:07:04 2004 (41107D08)
    f651b000 f67a5000 ati2mtag ati2mtag.sys Fri Sep 28 20:05:58 2007 (46FDC116)
    f6815000 f681ef00 termdd termdd.sys Tue Aug 03 22:58:52 2004 (41107B1C)
    f6c48000 f6c4ae00 BdaSup BdaSup.SYS Tue Aug 03 23:10:11 2004 (41107DC3)
    f6c64000 f6c67c80 mssmbios mssmbios.sys Tue Aug 03 23:07:47 2004 (41107D33)
    f7235000 f7237580 ndistapi ndistapi.sys Fri Aug 17 13:55:29 2001 (3B7D84C1)
    f726a000 f7284580 Mup Mup.sys Tue Aug 03 23:15:20 2004 (41107EF8)
    f7285000 f72b1a80 NDIS NDIS.sys Tue Aug 03 23:14:27 2004 (41107EC3)
    f72b2000 f733e400 Ntfs Ntfs.sys Fri Feb 09 03:10:31 2007 (45CC56A7)
    f733f000 f7355780 KSecDD KSecDD.sys Tue Aug 03 22:59:45 2004 (41107B51)
    f7356000 f7367f00 sr sr.sys Tue Aug 03 23:06:22 2004 (41107CDE)
    f7368000 f7387780 fltMgr fltMgr.sys Mon Aug 21 02:14:57 2006 (44E97991)
    f7388000 f739f800 SCSIPORT SCSIPORT.SYS Tue Aug 03 22:59:39 2004 (41107B4B)
    f73a0000 f7474a80 iaStor iaStor.sys Mon Apr 25 08:28:12 2005 (426D0C8C)
    f7475000 f748c480 atapi atapi.sys Tue Aug 03 22:59:41 2004 (41107B4D)
    f748d000 f74b2700 dmio dmio.sys Tue Aug 03 23:07:13 2004 (41107D11)
    f74b3000 f74d1880 ftdisk ftdisk.sys Fri Aug 17 13:52:41 2001 (3B7D8419)
    f74d2000 f74e2a80 pci pci.sys Tue Aug 03 23:07:45 2004 (41107D31)
    f74e3000 f7510d80 ACPI ACPI.sys Tue Aug 03 23:07:35 2004 (41107D27)
    f7612000 f761ac00 isapnp isapnp.sys Fri Aug 17 13:58:01 2001 (3B7D8559)
    f7622000 f762c500 MountMgr MountMgr.sys Tue Aug 03 22:58:29 2004 (41107B05)
    f7632000 f763ec80 VolSnap VolSnap.sys Tue Aug 03 23:00:14 2004 (41107B6E)
    f7642000 f764ae00 disk disk.sys Tue Aug 03 22:59:53 2004 (41107B59)
    f7652000 f765e200 CLASSPNP CLASSPNP.SYS Tue Aug 03 23:14:26 2004 (41107EC2)
    f7662000 f766ab80 PxHelp20 PxHelp20.sys Fri Feb 02 13:23:57 2007 (45C3ABED)
    f76f2000 f7700100 usbhub usbhub.sys Tue Aug 03 23:08:40 2004 (41107D68)
    f7712000 f771a700 netbios netbios.sys Tue Aug 03 23:03:19 2004 (41107C27)
    f7722000 f772a700 wanarp wanarp.sys Tue Aug 03 23:04:57 2004 (41107C89)
    f7732000 f773a880 Fips Fips.SYS Fri Aug 17 18:31:49 2001 (3B7DC585)
    f7772000 f777ad00 intelppm intelppm.sys Tue Aug 03 22:59:19 2004 (41107B37)
    f7782000 f7790b80 drmk drmk.sys Tue Aug 03 23:07:54 2004 (41107D3A)
    f7792000 f779ae80 sfmanm sfmanm.sys Fri Aug 03 19:36:35 2001 (3B6B5FB3)
    f77a2000 f77ac380 imapi imapi.sys Tue Aug 03 23:00:12 2004 (41107B6C)
    f77b2000 f77be180 cdrom cdrom.sys Tue Aug 03 22:59:52 2004 (41107B58)
    f77c2000 f77d0080 redbook redbook.sys Tue Aug 03 22:59:34 2004 (41107B46)
    f77d2000 f77de880 rasl2tp rasl2tp.sys Tue Aug 03 23:14:21 2004 (41107EBD)
    f77e2000 f77ec200 raspppoe raspppoe.sys Tue Aug 03 23:05:06 2004 (41107C92)
    f77f2000 f77fdd00 raspptp raspptp.sys Tue Aug 03 23:14:26 2004 (41107EC2)
    f7802000 f780a900 msgpc msgpc.sys Tue Aug 03 23:04:11 2004 (41107C5B)
    f7832000 f783b480 NDProxy NDProxy.SYS Fri Aug 17 13:55:30 2001 (3B7D84C2)
    f7892000 f7898200 PCIIDEX PCIIDEX.SYS Tue Aug 03 22:59:40 2004 (41107B4C)
    f789a000 f789e900 PartMgr PartMgr.sys Fri Aug 17 18:32:23 2001 (3B7DC5A7)
    f78a2000 f78a7c80 iteraid iteraid.sys Mon May 31 19:16:59 2004 (40BBE71B)
    f78aa000 f78b11c0 cercsr6 cercsr6.sys Wed Dec 08 15:31:10 2004 (41B78EBE)
    f7902000 f7906500 watchdog watchdog.sys Tue Aug 03 23:07:32 2004 (41107D24)
    f790a000 f790f000 usbuhci usbuhci.sys Tue Aug 03 23:08:34 2004 (41107D62)
    f7912000 f7918800 usbehci usbehci.sys Tue Aug 03 23:08:34 2004 (41107D62)
    f791a000 f791e880 TDI TDI.SYS Tue Aug 03 23:07:47 2004 (41107D33)
    f7922000 f7926580 ptilink ptilink.sys Fri Aug 17 13:49:53 2001 (3B7D8371)
    f792a000 f792e080 raspti raspti.sys Fri Aug 17 13:55:32 2001 (3B7D84C4)
    f797a000 f7980000 kbdclass kbdclass.sys Tue Aug 03 22:58:32 2004 (41107B08)
    f7982000 f7987a00 mouclass mouclass.sys Tue Aug 03 22:58:32 2004 (41107B08)
    f79f2000 f79f8180 HIDPARSE HIDPARSE.SYS Tue Aug 03 23:08:15 2004 (41107D4F)
    f79fa000 f79ff200 vga vga.sys Tue Aug 03 23:07:06 2004 (41107D0A)
    f7a02000 f7a06a80 Msfs Msfs.SYS Tue Aug 03 23:00:37 2004 (41107B85)
    f7a0a000 f7a11880 Npfs Npfs.SYS Tue Aug 03 23:00:38 2004 (41107B86)
    f7a22000 f7a25000 BOOTVID BOOTVID.dll Fri Aug 17 13:49:09 2001 (3B7D8345)
    f7aea000 f7aec280 rasacd rasacd.sys Fri Aug 17 13:55:39 2001 (3B7D84CB)
    f7b0a000 f7b0c980 gameenum gameenum.sys Tue Aug 03 23:08:20 2004 (41107D54)
    f7b12000 f7b13b80 kdcom kdcom.dll Fri Aug 17 13:49:10 2001 (3B7D8346)
    f7b14000 f7b15100 WMILIB WMILIB.SYS Fri Aug 17 14:07:23 2001 (3B7D878B)
    f7b16000 f7b17700 dmload dmload.sys Fri Aug 17 13:58:15 2001 (3B7D8567)
    f7b3a000 f7b3bb00 ctlfacem ctlfacem.sys Fri Aug 03 19:36:32 2001 (3B6B5FB0)
    f7b42000 f7b43100 swenum swenum.sys Tue Aug 03 22:58:41 2004 (41107B11)
    f7b56000 f7b57900 splitter splitter.sys Wed Jun 14 01:47:46 2006 (448FCD32)
    f7b66000 f7b67280 USBD USBD.SYS Fri Aug 17 14:02:58 2001 (3B7D8682)
    f7b68000 f7b69f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 13:49:37 2001 (3B7D8361)
    f7b6a000 f7b6b080 Beep Beep.SYS Fri Aug 17 13:47:33 2001 (3B7D82E5)
    f7b6c000 f7b6d080 mnmdd mnmdd.SYS Fri Aug 17 13:57:28 2001 (3B7D8538)
    f7b6e000 f7b6f080 RDPCDD RDPCDD.sys Fri Aug 17 13:46:56 2001 (3B7D82C0)
    f7bda000 f7bdad00 pciide pciide.sys Fri Aug 17 13:51:49 2001 (3B7D83E5)
    f7c25000 f7c25e80 ctljystk ctljystk.sys Thu Jul 19 15:28:02 2001 (3B575EF2)
    f7c27000 f7c27c00 audstub audstub.sys Fri Aug 17 13:59:40 2001 (3B7D85BC)
    f7ce6000 f7ce6d00 dxgthk dxgthk.sys Fri Aug 17 13:53:12 2001 (3B7D8438)
    f7d13000 f7d13b80 Null Null.SYS Fri Aug 17 13:47:39 2001 (3B7D82EB)

    Unloaded modules:
    a31b3000 a31de000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a82ae000 a8383000 dump_iastor.
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a31b3000 a31de000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a3256000 a3281000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a381a000 a3845000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7cd0000 f7cd1000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a892f000 a893c000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a3845000 a3868000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a893f000 a894d000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7bb0000 f7bb2000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    aca18000 aca28000 Serial.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    a395b000 a396f000 Parport.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7ae6000 f7aea000 kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7702000 f770f000 i8042prt.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f79ea000 f79ef000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7ae2000 f7ae5000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f79e2000 f79e7000 Flpydisk.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f79da000 f79e1000 Fdc.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    Closing open log file c:\debuglog.txt



    If someone could help me U would really appreciate it!
     
  2. 2007/10/25
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
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    Meniphesto - Welcome to the Board :)

    It would help if you told us under what circumstances the BSOD occurs :)

    Unfortunately these logs require expert knowledge to analyze and there are only 2 members (who occasionally visit WindowsBBS.com) that have the depth of knowledge necessary. Other members can make observations and suggestions as to how you might proceed toward finding the cause ....
    That is a strong possibility - switch your RAM modules around between slots, run with a single module, etc to determine if a particular stick or slot is bad.

    You can run Windows Memory Diagnostic or Memtest to stress the RAM, but please be aware of this ....
    but they can be helpful :)
     

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  4. 2007/10/25
    Meniphesto

    Meniphesto Inactive Thread Starter

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    Well BSOD mainly happens when I am playing World of Warcraft and occassionally happens in Windows as well too but its mainly when I play that game. Which would lead me to believe that it is a video card driver issue but I have the latest drivers, but I do have an on-board video card which is currently disabled. The video card in which I am using is the ATI X1950 Pro Ive tried running memtest and found no failures. I understand that Windows uses RAM differently than how memory diagnostic tools but this issue is really gettin me frastrated. My CPU is not overclocked so hopfully these guys come accros my thread because I really need to fix this problem. I am gonna try to move my RA< into a different slot and hopfully that will do something thanks for the info.
     
  5. 2007/10/26
    Admin.

    Admin. Administrator Administrator Staff

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    Start by testing your memory. Run Memtest86 or Windows Memory Diagnostic.
     
  6. 2007/10/26
    Meniphesto

    Meniphesto Inactive Thread Starter

    Joined:
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    I have and it found no failures. Peter C sugguested moving my RAM into different slots on my motherboard and that seem to take care of the problem I havent expierenced any BSOD since yesterday and I played World of Warcraft all day yesterday with no hitch hopfully that fixed the problem I will keep this thread updated k.
     

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