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Need Drivers for Sony CD-RW CRX145E/CH

Discussion in 'PC Hardware' started by chameleon, 2003/10/05.

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  1. 2003/10/05
    chameleon

    chameleon Inactive Thread Starter

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    Need Drivers

    Hi,

    I'm only posting this problem in this area because I am running XP Pro. I beg your forgiveness if this should be posted elsewhere.

    I have run into a problem with my Sony CRX145E CDRW. I have been making a few coasters with it of late. I downloaded some sort of Sony test program and the burner fails immediately, yet it does create discs now and again.

    Cutting to the chase, what I need to know because this drive is almost 3 years old and I forgot now, is whether there are drivers necessary for it. I have searched high and low and ended up with a wonky program in my computer as a result of my efforts.

    What I'm aiming to do is to physically remove it as the slave to the CDR that it is and then remove it from device manager. I would then maybe reinstall it, physically, and refresh my drivers?

    I don't know. It's worth a kick at the cat I think. Trouble is, I cannot find anything around the house for it and I save everything. Somehow, nothing around for it for some reason.

    Questions are:

    (1) Where do I (only if I need to) get drivers for it and how are they installed?

    (2) What is the proper way to make XP Pro "forget" the drive unit was ever there? (already know how to unplug it. Need to know the rest)

    (3) How the heck do I rid my PC of a nasty program I was stupid enough to let install called VERITAS Px Engine 358? It hasn't shown up in "uninstall anything" and spybot doesn't see it, but it's alive in here somewhere. Can't find it anywhere! It gives me the creeps.

    I should add here that software trouble is out of the question because both Nero & Roxio are creating too many coasters with simple data backups. If I need a new drive, okay, but shouldn't I try what I am contemplating first???

    EDIT: Exact unit can be sen here: http://www.storagebysony.com/cd-rw/product.asp?id=94


    Would you please help me try one last step before shelling out change I don't have right now?

    Respectfully,
    Randy

    I have posted these problems here, in XP, only because I new that, in 98 SE, when you removed a device in safe mode within device manager, that is how it was done. XP??? I'm not dead sure if that's all there is too it. Also because I must find this PX Engine 358 thing somewhere within my OS.
    Moved to Hardware forum
     
    Last edited: 2003/10/05
  2. 2003/10/05
    Miz

    Miz Inactive Alumni

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    "What I'm aiming to do is to physically remove it as the slave to the CDR that it is and then remove it from device manager. I would then maybe reinstall it, physically, and refresh my drivers? "

    That's backwards. You want to remove it from Device Manager first, then immediately shut down and remove it physically which, as you stated, only requires you unplug the IDE cable. Once that's unplugged, as far as the computer's concerned, the drive no longer exists.

    I don't know if drivers are required for the drive but if they exist, you'll probably have the best luck searching around on the Sony website, either under "Support" or "Downloads. "

    A Google search for "VERITAS Px Engine 358" yielded only 44 hits. I checked two or three of them and they were forum posts by people having problems with this Veritas thing. You might want to do the same Google search and go through the hits. Maybe somebody in one of those 44 has the information you're looking for.
     
    Miz,
    #2

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  4. 2003/10/05
    chameleon

    chameleon Inactive Thread Starter

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    Update

    Okay,

    I removed the Sony as per how Miz posted and thanx, Miz! ;)

    So after a reboot, and verification that the drive is no longer there, I shut down and reconnect the drive and boot. XP finds the drive and prompts me for drivers. I go the "automatically" route (because I have nothing for it) and Windows says it cannot find anything for it and tells me that the device may not be working properly.

    I then go to Device Manager and look at it. I see that it is in a "working properly" state and check the driver in use. A driver from the Windows folder was installed, by Roxio 5.3.4.21.

    So help me...I somehow cannot find a driver for this thing at Sony. Is this Roxio driver good enough or not? I have no idea.

    Moderators:

    I realize that I am now off-topic with this thread as Miz took care of the XP part of it for me.

    What do I do now??? Run the Roxio drivers or what? :confused:

    I'm heading out for the day but will check in when I get back.

    Thanx in advance,
    Randy
     
  5. 2003/10/05
    PeteC

    PeteC SuperGeek Staff

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    Randy - no problem, I'll move this thread to Hardware and edit the title.

    For drivers go here
    http://sony.storagesupport.com/cdrw/qs_winxp.htm#sw

    Looks like you need CD Extreme upgrade for Win XP - says it includes drivers. You also need SP1 installed.

    Generally you don't need drivers, just burning software, but maybe Sony is different.

    Veritas .............. would seem to be part of the Sony (?) burning software - an auto updater, see here
    http://www.prassieurope.com/
     
  6. 2003/10/05
    chameleon

    chameleon Inactive Thread Starter

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    Well I'm pulling out my hair here now! :confused:

    Sony says that only the XP drivers are needed for this drive.

    Problem is that every time I remove/reinstall the drive through device manager, I am asked for the drivers and then I let Windows automatically install something for it which it says it can't but somehow does. The reason I say this is that, if you check the drive in Device Manager, under Properties it says that the device is working properly. Yet, every time I reboot, Windows sees the drive as not installed and goes through the same thing again. (looking for drivers)

    The driver details indicate the device is using a file in C:\Windows\System32\Drivers\cdrom.sys

    Along with the checked driver file are several other drivers from CloneCD, Nero, & Roxio, etc. The one qouted above is the one checked off with a green mark, though.

    Anyone know what's going wrong here???

    Nothing in software has changed. The burner started making coasters and removal/reinstall is yielding the above results every time. Of course, if I check the "do not prompt me again" box, it won't of course but so what? That does not solve this issue.

    PLEASE???

    Can somebody help me????

    Randy
     
    Last edited: 2003/10/05
  7. 2003/10/06
    PeteC

    PeteC SuperGeek Staff

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    Randy,

    Before you are completely bald :) I suggest you uninstall ALL of the CD burning related software on your m/c and load just Nero or Roxio, not both. I am not at all sure that they will co-exist happily.

    Nero is fine, I seem to recall that certain versions of Roxio need a patch to work with XP, so check out the Roxio website for updates to your version.

    Re. drivers - I have checked those loaded to my m/c (XP Pro) for my Asus CD-RW drive and Matushi_ta DVD-ROM drive - same for both :

    System32\DRIVERS\cdrom.sys, imapi.sys, redbook.sys
    System32\storprop.dll

    If you don'thave these I suggest you run System File Checker ....

    Start > Run sfc /scannow
     
  8. 2003/10/06
    reboot

    reboot Inactive

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    After reading this whole thread, I have a few suggestions.

    First, boot to safe mode to remove it from device mangler. Then shutdown, and physically unplug it. Restart.

    Second, the drivers it's looking for could be your IDE chipset drivers. If this is a VIA board, get the latest 3-in-1's. If it's Intel, start with the drivers on the motherboard CD. If it's NForce, or SiS, same thing, reinstall the motherboard chipset drivers to make sure that IDE devices are recognized properly. Even if device mangler say's it's working properly, we both know better.
    CDROM.sys is a simple CD-ROM driver, NOT a burner driver. (See #5 below).

    Third, Veritas may, or may not be a problem. They're the maker of NTI, so it would seem that's proper, however....they may not be working properly, for whatever reason. Uninstall everything to do with Veritas.

    Fourth, install Nero, test it. If there's any failure, it could be a number of things, from driver, software, or ASPI.

    Fifth, Update the ASPI layer...this is a great idea, but ONLY if you're using Nero. Adaptec/Roxio don't like it much, but I have used Nero from 5.x through 6.x and always keep this link handy: http://aspi.radified.com/
    Get "ForceASPI ", and "ASPIcheck" both. Details are on the page.

    Last. Uninstall ALL burning software, no matter what it is. Disable the XP built in stuff (Start > Run > Services.msc and disable it in the list, you'll see it). Uninstall the burner, disconnect, restart, shutdown, install chipset drivers (I know it's redundant!), shutdown, reconnect burner, restart, install Nero, test, install forceaspi, restart, test.
    Unless you have Roxio 5.x or higher, don't bother with it, and there IS a patch to make it work in XP, another headache...

    Finale: I have a copy of the original Sony CDExtreme (it's free) with an update that works great in XP. Let me know via email if you'd like to try it.
     
  9. 2003/10/06
    chameleon

    chameleon Inactive Thread Starter

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    reboot!

    You are ABSOLUTELY THE MAN! :D

    Yep, I downloaded and installed a little something from ASUS called "SiS Mini IDE Driver 2.04 for Windows 2000/XP" and updated my BIOS while I was at it.

    Of course before this, I removed the drive from Device Mangler, as you call it, and unplugged the drive.

    After an update, shutdown, & replug of the Sony, I boot up my system and everything happened so fast there was no time for any balloon prompt. I go check in "Device Mangler" and PRESTO!.......a perfect CDRW driver setup!

    Now for green-checked drivers in Driver File Details, I have 4 (count 'em) items checked, besides all the other entries there.

    I now have checked off:

    C:\WINDOWS\System32\DRIVERS\cdrom.sys
    C:\WINDOWS\System32\DRIVERS\imapi.sys
    C:\WINDOWS\System32\DRIVERS\redbook.sys
    C:\WINDOWS\System32\storprop.dll

    I haven't tried a burn but you know what? I don't have to. :D

    reboot,.....what do I say to someone like you at a time like this???

    Does everyone realize how easily it would have been for anyone to drop some major change on a new CDRW for nothing?

    Okay, so I think I offered you my first-born last time. She now has her own first-born. You can have them both for the asking, my friend. (doubt if you'd want the headache, though) :D

    From the bottom of my heart and from what would have been an emptier wallet....

    THANK YOU FOREVER MORE !!!!!! ;)

    Always in your debt,
    Randy

    P.S. Always in the debt of everyone here for something or other.
     
    Last edited: 2003/10/06
  10. 2003/10/07
    reboot

    reboot Inactive

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    I love it when a plan comes together :)
    Thanks, but no thanks on your first born(s)... I already have two, a challenged boy 15, and a girl 12...wanna trade? :eek:

    Now all we need to do, is get all the other people with similar problems to read this thread...not gonna happen (anytime soon).

    You're most welcome :D
     
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