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My outlook 2007 won't open.

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by jasonj, 2009/12/22.

  1. 2009/12/22
    jasonj

    jasonj Inactive Thread Starter

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    After clicking my Outlook 2007 icon the hour glass appears for 5 seconds then nothing. Word, Powerpoint, Excel and E-Mail will not open. Where do I start?
     
    Last edited: 2009/12/22
  2. 2009/12/22
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Welcome to WindowsBBS;)

    Please don't be bashfull.
    Give us as much information as possible...

    Like - did these application work at some point? If so - were there changes to your PC?

    What Operating System are you using?

    The more history you can give us the better.
     

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  4. 2009/12/22
    jasonj

    jasonj Inactive Thread Starter

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    outlook 2007 won't open

    Thanks for the reply...This is a little new to me...

    I have an HP Pavilion laptop. XP OS.

    Been using Outlook for years w/o trouble. noticed it didnt work on saturday sometime. I had removed some programs I haven't used in a year or two. Not aware that they could be connected to Microsoft. I don't think so.

    Tried to do a system restore but somehow I reset it on the 21st.

    What can I do? Where do I start.

    Thanks
     
  5. 2009/12/23
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    You should be able to pop in your Office cd and do a Repair Install.
     
  6. 2009/12/23
    jasonj

    jasonj Inactive Thread Starter

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    Thank you. I'll try that.
     
  7. 2009/12/24
    jasonj

    jasonj Inactive Thread Starter

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    I ran Repair from original disk. During Configuration Progress I got an ERROR 2349 message that said to contact Microsoft.

    would I be able to resolve this by removing the program and re-installing it?
     
  8. 2009/12/26
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    I guess that ther was more to the error message??

    This is for an older version:
    "Internal Error 2349: Copy resumed with different info" error message when you try to install part of Office 2000
    http://support.microsoft.com/kb/329386

    It's possible your office cd is dirty/scratched and or your drive has some dirt in it that needs to be blown out.
     

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