My desktop keeps rebooting my itself

Hello,
I am currently a new member and have a question to ask. I recently built a desktop PC. Everything seems to be okay but when I try to play a cd or dvd, the pc reboot by itself. I am having trouble installing any software which it will do the exact same thing, reboot itself, I need help!!!!

 

Hi, onxcmp. Welcome to Windows BBS.

Since you just built the system, I suspect you may have a driver issue somewhere.

If you go into Device Manager, do you have any "issues" (such as exclamation point icons or question mark icons) reported there? If so, what are they? (DISCLAIMER: These issues would be the things I would tackle first anyway. Other people here may advise you to proceed otherwise.)

Device Manager can be accessed as follows:

• While holding down your Windows Key, press your Pause Key to bring up your "System Properties" window.
• Click on the Hardware tab.
• Click on the Device Manager button.

I'm guessing you may be experiencing "Blue Screen of Death" (BSOD) errors/crashes that produce the famous blue screen or cause an automatic reboot (depending on how one's system is configured). If so, consider following the instructions in this link to provide more information about the particular BSOD crash errors you experience.

If you copy/paste that information here, you have a better chance of getting help that is specific to your problem.

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If you find your system won't let you install and run the applications in the link I just provided, then your 2nd-best option might be to see if we can at least get your machine to display a "Bue Screen of Death" (BSOD) instead of automatically rebooting. Then, when a BSOD appears, copy down the exact error code information and provide that here. You'll have to write the information on paper. (I don't think there is a convenient way to simply print the info or save it to disk.) It might not be enough information to go on but it might be worth a shot.

Here is how to configure your machine to display a BSOD for a system crash instead of automatically rebooting.

• While holding down your Windows Key, press your Pause Key to bring up your "System Properties" window.
• Click the Advanced tab.
• In the Startup and Recovery section, click the Settings button.

Make the following settings in the "System failure" section:

• Check mark: "Write an event to the system log "
• Check mark: "Send an administrative alert "
• NO check mark: "Automatically restart "
  (You should be able to read your BSOD screens after making this setting.)
• Write debugging information: Small memory dump (64K)
• Small dump directory: %SystemRoot%\Minidump
• Click on the OK buttons until you are back to your normal screen.

Then the next time your system crashes, you should see a BSOD with error information. If you post that exact information here, someone might have an idea about how to proceed.

 

Does your computer reboots when you are trying to access the DVD/CD ROM? If yes, check your power supply, it may not be providing enough power to supply all the components in your computer.

 

After you installed Windows, did you install the drivers from motherboard drivers CD? When you get to the desktop after installing Windows, you should install the chipset drivers, then the graphics drivers, then any other drivers.

Check the temperature readouts in the BIOS settings at startup.

If it does not seem hardware related, because you have not loaded very much software, I would format and reinstall Windows, it may be lot easier than spending time looking for the cause. A "fix" may work, but if it is actually a workaround to the error, the system may have even bigger problems in the future.

Matt

 

If the processor or chipset is overheating, this will cause a spontaneous reboot. While it won't just pop off under most normal use, if processor usage jumps to 100% and is sustained long enough...