MSMSGS error on boot up

When I start or reboot my computer, after the desktop displays, an error window titled 'msmsgs' pops up and it says "Illegal operation, invalid page fault at RTCRTP.dll and lists a number of registers, bytes, and stack dump info. Closing the window returns everything else to normal. I do not have instant messenger running. Could this be something about NAV 2003 trying to start IM?? Because if I go into NAV options and then messaging and check IM and close that window, then the same msmsgs error window pops up. I have it unchecked right now. Ken

 

Go back to a good copy of the registry .

Toggle F8 ( when , verifying DMI pool message comes on ) or Press
Ctrl during bootup , depends on your computer .

Select , Safe mode Command prompt

After the C prompt , type , scanreg /restore

Follow the prompts and select a registry dated prior to the problems .

This article describes how to restore a backup copy of the Windows 98
or Windows Millennium Edition (Me) registry
scanreg /restore
http://support.microsoft.com/suppor... restore&rnk=3&src=DHCS_MSPSS_gn_SRCH&SPR=W98

Start the System Restore Tool from a Command Prompt in Windows XP (Q304449)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q304449

Restore Operation Failed (Q220878)
The information in this article applies to:
Microsoft Windows 98
Microsoft Windows 98 Second Edition
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q220878

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Invalid Page Fault Errors Occur in Windows 95/98/98se/ME
http://support.microsoft.com/default.aspx?scid=/support/windows/topics/errormsg/kbipf.asp