MSGSRV32 Illegal Operation error

I have a Proteva computer with a BCM GT440 ZX motherboard, PIII 500mHz processor, 256 Mb RAM. It is about 3 yrs old. About 6-8 months ago, I started getting a "MSGSRV32 has performed an illegal operation and will be shut down" error when I start up or reboot. It has been taking as many as 5-8 reboots to get it up and running. I did have a 10 gB Western Digital hard drive. I thought it was going to crash, so I got a new 40 gB WD drive and started clean. I am still getting these errors. I had read on one of the posts about an illegal operation error concerning creating a folder. One of the suggestions was a faulty memory chip. Could this be my problem? I upgraded to 256 a little before these errors started.

T.C.

 

Hi T.C
Welcome to the boards!
Do you have any yellow splats in your device manager?

Daizy

 

There is no yellow anywhere in device manager. Also, on boot up, different programs will stop responding. they are assorted programs, not one or two consistently.
I can appreciate your experience level!!

 

Is there any more to the error message? This is going to be a little tedious to track down. That error covers a whole scope of things that could be causing this. So, if you've got the patience, we'll go through this as methodically as possible.

Can you go to start.......then run......type in msconfig and then look under the start up tab and tell us what you have checked?

Daizy

 

I do have the patience. This is annoying!!I really appreciate your help!
Here's what's checked in startup:
McAfee Instant Update Monitor
Scan Registry
Task Monitor
Load Power Progile
Creative Launcher
AudioHQ
AtiCwd32
AtiKey
AtiQPcl
AdapterDirectCD
TppAutoLoader
Alogserv
Critical Update
AVG_CC
Disc Detector SchedulingAgent
McAfeeVirusScanSrevice
Avgserv9.exe
UMAXVistaAccess
AtiSched
InternetAnsweringMachine

I know that sounds like a lot. I have a SoundBlaster Live sound card, ATI video card, McAfee virus scan. AVG virus scan. I do know that Alogserv is required for McAfee to run.

 

McAfee Instant Update Monitor - see later notes

Scan Registry
Task Monitor
Load Power Progile

Creative Launcher - uncheck it. For Creative Soundblaster Live! series soundcards. Adds a quick-launch bar to the top of the display and a System Tray icon. Available via Start -> Programs

AudioHQ...... Uncheck it. You can get to it through start..then programs.

AtiCwd32

AtiKey - uncheck it. Can be run from Start-> Settings -> Control Panel -> Display

AtiQPcl - uncheck it. Used for hardware DVD decoding on ATI video cards supporting this feature. Not required unless you regularly play DVD's

AdapterDirectCD - uncheck it. available via Start -> Programs.

TppAutoLoader

Alogserv- From McAfee VirusScan for logging scanning activities. In some cases, if left running it can cause CPU % usage to go between 5-95% or go to and stay at 100%. Disabling it impacts on the reported last scan date. It is reported to cause jerky graphics response in many games. As of version 6, this is a critical component of McAfee and disabling it can cause a PC to lock up

Critical Update - uncheck it. You can do this manually by going to windows update.

AVG_CC - This is AVG antivirus. Are you running two antivirus programs then?

Disc Detector - Uncheck it

SchedulingAgent - Up to you. All of these things can be done manually? MS Scheduling Agent displayed as a box with a stopwatch in the System Tray that is only needed if you have regular scheduled disk defragmenting, ScanDisk, etc. Required if you have regularily scheduled events such as weekly virus scans

McAfeeVirusScanSrevice - Back to original question..... you have two antivirus?

Avgserv9.exe - Same as above.

UMAXVistaAccess- uncheck

AtiSched - Component that remains resident in memory and automatically launches the ATI VIDEO PLAYER at a user selected time and date. Delete the shortcut in the Start -> Programs -> Startup folder as well. Functions could re-enable the program to load at start-up and re-introduce the shortcut. Try it and see


InternetAnsweringMachine


I've got my own prejudices agains McAfee. (As do many others)How do you feel about uninstalling it and sticking with AVG?

Daizy

 

I ill try changing the ones you suggested. I will let you know later today how it is working. I don't have any problems with uninstalling McAfee. What don't you like about it? is AVG a good virus protection? it came recommended from my ISP. It is the free download that I have.
Thanks

 

Quote:
One of the suggestions was a faulty memory chip. Could this be my problem? I upgraded to 256 a little before these errors started
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Quote:
Also, on boot up, different programs will stop responding. they are assorted programs, not one or two consistently
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MEMORY!!!!!!!!!!!!

Need I say more!!!!

Mike

 

My recommendations still stand. Your computer will only thank you for the suggestions I've made so far, anyhow.

Yep Mike. It would be nice.

T.C
Did you upgrade the ram yourself? Is it possible to go back to your original ram?

Daizy

 

10-4 to the recomendations!

Absolutly excellent suggestions. In fact he can and should remove loadpowerprofile, if he has power management turned off in the BIOS.

I would remove taskmonitor also.

But they will not be fully apreciated and maybe even a hard to digest untill a little ram fix. Grin...

Mike

 

I unchecked everything you suggested and on the last few reboots, I haven't gotten any msgsrv32 errors. I did, however, get amsgsrv332(not responding) while working with PlayCenter and Sound Recorder. i rebooted and it booted fine., a little slow, though.
As for the RAM, I got the new RAM from Crucial. I do still have the original RAM that came in the system.
I am thinking of changing out the motherboard to a M7VKL from Biostar, with a 1.3 gb processor. What do you think of this move?
Mike, tell me more about what you meant about the memory?

 

Confict

This sounds a lot like a conflict problem, have you loaded any new programs around the time this started???

 

Have you been through Add/Remove and uninstalled McAfee?

Daizy

 

Yes

yes Mcafe can be evil, ive seen it conflict with many things most of the time it's two virus programs conflicting.

Good luck

 

Computer Fixed (I think)

('')
Daizy and all of you that offered your help, thanks for all the help!!!
My computer was in heat the whole time!!!!('')
Literally! It turned out to be that the fins on the heat sink for the CPU were dirty, not terribly, but enough to cause it to malfunction.
I did uninstall McAfee. If you think AVG is sufficient, I will stick with that. After I did, the error kept coming back. I tried reloading Windows, even went back to the original memory chips. While inside, I saw that the cooling fins were dirty. After cleaning them, the computer booted up fine. I rebooted 6 or 8 times with perfect success!!
I had forgotten that my first computer's CPU fan had gone out and it was having a major nervous breakdown. I will definately clean the cooling fins about every 6 months.
Thanks again guys. You all(southern expression, as I am from Mississippi) have been great. I hope to see you on the boards again, but not with a problem!!!

 

10-4 Trucol.

Yes that could give the same symtoms as a ram problem for sure.

All I meant was that the ram had a problem as evidenced by the fact that this started soon after you changed it. Even more so by the fact that the problems were so erattic on boot.

If a processor overheats it will cause exactly the same symtoms. I feel the Memory was not seated properly and by switching out then back in you corrected this. Maybe a combo of this and the processor cooling.

I really hope it was only the Memory not seated, because if a processor gets too hot too long it causes permanant damage.

Correcting the problem can sometimes clear it. If some of these same symtoms come back after the computer has been on a while (heated up) then suspect processor damage.

The BIOSTAR is a good Motherboard.


Mike

 

Fabulous news Trucol !
Congratulations....and thank you so much for the note. Yep, I truly do believe you'll like AVG...and be glad to be rid of McAfee. Just remember each day to double click on the AVG icon by the clock......go to the update manager tab.....and click on the "Update Now" button. And you're good to go. Beats wondering if your definitions are up to date.

Daizy