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Resolved MS Office 2003 Excel Source File Not Found

Discussion in 'Other PC Software' started by keysersteve, 2013/11/08.

  1. 2013/11/08
    keysersteve

    keysersteve Inactive Thread Starter

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    OS is Windows XP Professional with Service Pack 3.

    Starting Excel the following pops up in Windows Installer. This just started after I did automatic MS Office Update from their website. I have a registered Ms Office with license number, etc and no other problems with MS Office except Excel.

    The popup erro

    Preparing to Install

    Error 1311 Source File -Found C:\MSO Cache\All Users\90000409-6000-11D-8CFE-0150048383C9\E2561410.CAB

    If I hit cancel enough, the install and popup error goes away and I can use Excel.

    I no longer have my installation disks and want this install and popup error to go away.
     
    keysersteve,
    #1
  2. 2013/11/08
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    I used to use MS Office XP Professional and could repair the program through Add and Remove Programs. But you needed the installation disk.
     
    lj50,
    #2


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  4. 2013/11/08
    James Martin

    James Martin Geek Member

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    I agree.

    Sounds like a cab file is missing or corrupted.

    What version of MS Office 2003 are you using (Office Basic, Student & Teacher, Standard Edition, Small Business, Professional)? Seems like there should be a way to download a legitimate copy for use with your product key.
     
    Last edited: 2013/11/08
    James Martin,
    #3
  5. 2013/11/09
    PeteC

    PeteC SuperGeek Staff

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    Uninstall the latest updates for Office - make a note of the KB nos, and see if the issue remains.

    If it is fixed install the updates one at a time until the culprit is found.
     
    PeteC,
    #4
  6. 2013/11/09
    James Martin

    James Martin Geek Member

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    It would be interesting to see what a Belarc Advisor report would say.
     
    James Martin,
    #5

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