MS Office 2000 can't find data.msi file

Hi,
When I try to open MS Word 2000 Professional SR1, I get error mssage that the feature I am trying to use is on CD so Insert the CD for Office SR-1 Professional.... I have tried the Install CD, I get the message, "The path to MS Office 2000 Professional cannot be found. Verify that you have access or try to find installation package DATA1.MSI in a folder.
Then after canceling, I get a message about not valid source.
Then I get a Word 9.0 message that says an error occurred and this feature is not functionly properly. Please run Setup and Select "Repair..." to restore this application. I tried running setup.exe from Install CD but there is no Repair function that I could find.
Then Word opens up and seems to work ok.

This just started happening out of nowhere. I use Word everyday and on this same system for about 9 months. It is Dell XP. I have not put on any Office Updates for months (since SR1 I guess).

I searched MS and Internet. I found MS Article #236597. I tried their "Already Installed Office 2000" suggestion of accessing path for Setup.exe but could not find Setup.exe on my C drive. I also tried the approach to access it on my CD Install but it could not find DATA.MSI installation package.

Any thoughts? Do I have to reinstall? Irritating to say the least.
Thanks for your help,
Ken

 

The MS KB article, ;278238]Error Message: The Feature You Are Trying to Use Is on a CD-ROM or Other Removable Disk That Is Not Available addresses the problem you're having. There is a with a link on that page to another article with the same title which may be what you need.

 

Thank you for your quick reply and a pointer to the Knowledge Base Article. That Article didn't solve it but as you said there were other references. Article #256896 described my situation and the solution was the Windows Installer Cleanup program (#290301). I downloaded the Cleanup program, followed the directions and it Worked!
While not very happy with MS right now because this should have never happened but thankful to get Word working right.

Thank you and have a good day,
Ken

 

You're quite welcome.

Thanks for posting back to let us know you got it fixed.

 

Office XP

Does anyone know if this "fix" will work with the lastest Office XP update(s)? (The last update issued this week 10/13/04)