Resolved Mozy Online Back-Up Problems

I installed MOZY FREE Backup software on my computer by following their instructions.
After installation, my computer kept freezing and then I got the Windows Blue Screen of Death!
Basically, MOZY FREE Backup CRASHED my computer. I could not even do a system restore. I had to restore my computer from scratch. I am still in the process of putting back all my programs and files, this is very time consuming.

Furthermore, after I backed up my files, I could not retrieve them using another computer. It kept telling me that I had to register and install MOZY Backup, it just would not retrieve my previous registration.
I am still not able to retrieve my files. Luckily, I kept local backups on some DVD's. MOZY may be free, but there is always a catch. Please be aware Mozy free backup could crash your computer?
Maybe that's how they get you; then they tell you have to purchase one of their plans???
FYI: I have 2GB of RAM and a 2.0 GHz AMD processor and it still CRASHED it!

 

Did you check if they had a FAQ board and see if anybody else had the problem? Did you contact them and see if they had a solution? I agree that sometimes FREE ain't always FREE or GOOD. Most of the times it is.

If you do ever need to restore your files there are several options. Mozy will overnight them to you burned on a DVD (for a fee); perfect for full or large restores, or, for smaller restores, you can restore files from your Mozy account online, through Windows "restore files in folder" option, or through your access to Mozy's Remote Backup Source. And, all deleted files are saved in your backup set at Mozy for 30 days, that way if you change your mind, they're there. Don't know if this works with the FREE one or not. Maybe just the paid one.

 

I just saw where you posted the same thing on their boards and no answer yet. Would be interesting to see if anybody replies to it.