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mouse freezing right after automatic update

Discussion in 'Windows XP' started by tanya, 2010/03/10.

  1. 2010/03/10
    tanya

    tanya Inactive Thread Starter

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    Hi.
    I get automatic updates.
    Right after I shut the PC down (where it was installing the 4 updates) and started the PC again (cold boot) the mouse froze. There is no problem with the mouse.
    I was using it and the mouse completely froze. The keyboard functioned and the only other abnormality was that it stated a usb device might malfunction because (I cannot recall why) it was not installed correctly....
    I removed the updates from 3/11 via control panel but can I do anything else? I cannot remember how to restore the registry
    Please advise
    Thanks
     
    Last edited: 2010/03/10
  2. 2010/03/10
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Tanya, System Restore to a point before the update download. Neil.
     

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  4. 2010/03/11
    tanya

    tanya Inactive Thread Starter

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    Thanks
     

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