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Modem Dialing

Discussion in 'Legacy Windows' started by hurwitzm, 2002/01/14.

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  1. 2002/01/14
    hurwitzm

    hurwitzm Inactive Thread Starter

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    Compliments of the season to you all
    I do hope you'll be able to help
    I'm using Win 2K Pro, Dell laptop with internal 3Com 10/100 Lan & 56K mini PCI modem
    When trying to dial ISP via standard digital phone connection, I get dial tone for approx 2 sec and then nothing.....
    If I disconnect the phone cable and plug in quickly, modem starts to dial and I connect
    I have reload all required drivers from Dell web site, also reinstalled modem, checked all necessary setting etc, to no avail
    I do hope you may have solution
     
    hurwitzm,
    #1
  2. 2002/01/14
    Bursley

    Bursley Well-Known Member Alumni

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    Most telephone lines are not digital, and if you are using an analog modem with a digital phoneline, you could ruin it.
    That said, since you are able to connect after removing and reinstalling the phone wire, is it possible you might have a bad connection? Either on the modem port itself or on the phone line.
     
    Bursley,
    #2


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  4. 2002/01/14
    hurwitzm

    hurwitzm Inactive Thread Starter

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    Tks for reply, I'm using a standard phone line,assume it must be analog, I've changed connection cord and shifted wire at time of dialing...same result. Modem used to work prefectly
    Any further suggestions ..please
    Tks
     
    hurwitzm,
    #3
  5. 2002/01/17
    hurwitzm

    hurwitzm Inactive Thread Starter

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    Was hardware problem, Dell have replaced modem, working fine now, problem due to lighting surge
    Rgs to all
     
    hurwitzm,
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