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Might have a keylogger - need help finding it

Discussion in 'Malware and Virus Removal Archive' started by raingirlIT, 2007/04/03.

  1. 2007/04/03
    raingirlIT

    raingirlIT Inactive Thread Starter

    Joined:
    2006/05/05
    Messages:
    133
    Likes Received:
    0
    Ok.

    This is the sequence. I logged onto my World of Warcraft account yesterday and all my gold was stolen, which means someone hacked my account. THen my system found some viruses in my Warcraft III system directory. I recently returned from a massive LAN party in RHode Island (Digital Overload) so it's likely i picked it up there.

    I tried deleting the Warcraft III file directory, but it won't let me (Saying the files are in use - even in safe mode). I use AVG free, zone alarm firewall (Free one) and run various anti-spyware programs all the time (adaware, cwshreader). I've never had a problem in my life with a virus/spyware that I couldn't fix. I Think this one is deeper though, into my registry. I am clueless about that aspect.

    After deleting most of the Warcraft III files, AVG doesn't find the virus anymore, but it says that my shell32.dll, ntoskrnl.exe, and hosts files have changed.

    Here is my HJT log. I couldn't remember if you want me to run it in safemode or not. Any flags? Ideas?

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 8:04:14 PM, on 4/3/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\ASUS\Ai Booster\OverClk.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
    C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
    C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
    C:\WINDOWS\system32\EXSHOW95.EXE
    C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
    C:\Program Files\ResChanger 2005\ResChanger2005.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    C:\WINDOWS\system32\nvsvc32.exe
    E:\Alcohol\Alcohol 120\StarWind\StarWindService.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    E:\Omnipeek\OPeek.exe
    C:\Program Files\DAP\DAP.EXE
    H:\HJT\HiJackThis_v2.exe
    C:\Program Files\Mozilla Firefox\firefox.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.uwininstaller.tk
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.uwininstaller.tk/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
    O4 - HKLM\..\Run: [Launch Ai Booster] "C:\Program Files\ASUS\Ai Booster\OverClk.exe "
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [D-Link Wireless G WDA-1320] C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
    O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300 "
    O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R300 Series on RACHAELLAPTOP] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P52 "Auto EPSON Stylus Photo R300 Series on RACHAELLAPTOP" /O23 "\\RACHAELLAPTOP\Printer" /M "Stylus Photo R300 "
    O4 - HKLM\..\Run: [\\Rachaellaptop\EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P46 "\\Rachaellaptop\EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300 "
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe "
    O4 - HKLM\..\Run: [EXSHOW95.EXE] EXSHOW95.EXE
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKCU\..\Run: [ResChanger 2005] C:\Program Files\ResChanger 2005\ResChanger2005.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.uwininstaller.tk
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://vpn.rbc.com/InternalSite/WhlCompMgr.cab
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - https://vpn.rbc.com/whalecom2648fda...e9cd817856743bd1996227/whalecom0/ra/msrdp.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: app_filter - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    O23 - Service: ForceWare user log service (nSvcLog) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - E:\Alcohol\Alcohol 120\StarWind\StarWindService.exe

    --
    End of file - 8743 bytes
     
  2. 2007/04/04
    TeMerc

    TeMerc Inactive Alumni

    Joined:
    2006/05/13
    Messages:
    3,226
    Likes Received:
    4
    I see you're running the new Trend Micro HijackThis! beta version. We in the forums prefer at this time not to use it, until they have ironed out all the wrinkles, so would you please download the older version, 1.99.1 and run a new log.

    Please download HijackThis! SetUp from here. Save the file to your desktop.

    Double-click the HijackThis! SetUp icon to begin the installation. Follow the prompts for the default install location of:'C:\Program Files\HijackThis'. Tick the 'Create a desktop' button when the option appears. Select next, then allow HijackThis! to start.

    Then press the [Scan] button. You will notice the [Scan] button will turn into a [Save Log] button. Click the [Save Log] button and notepad will open up with the contents of the scan. Right-click in the saved log, and select 'copy'. Then proceed to your original thread, unless otherwise instructed and click the '[Reply]' button and paste the saved contents to be reviewed. Do not make any modifications to the log or perform any 'fixes' until told to do so.
     

  3. to hide this advert.

  4. 2007/04/04
    raingirlIT

    raingirlIT Inactive Thread Starter

    Joined:
    2006/05/05
    Messages:
    133
    Likes Received:
    0
    Ok. Here you go (Version 1.99.1)

    Logfile of HijackThis v1.99.1
    Scan saved at 6:13:20 PM, on 4/4/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    C:\WINDOWS\system32\nvsvc32.exe
    E:\Alcohol\Alcohol 120\StarWind\StarWindService.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
    C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
    C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
    C:\WINDOWS\system32\EXSHOW95.EXE
    C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
    C:\Program Files\ResChanger 2005\ResChanger2005.exe
    C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\DAP\DAP.EXE
    H:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.uwininstaller.tk
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.uwininstaller.tk/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
    O4 - HKLM\..\Run: [Launch Ai Booster] "C:\Program Files\ASUS\Ai Booster\OverClk.exe "
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [D-Link Wireless G WDA-1320] C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
    O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300 "
    O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R300 Series on RACHAELLAPTOP] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P52 "Auto EPSON Stylus Photo R300 Series on RACHAELLAPTOP" /O23 "\\RACHAELLAPTOP\Printer" /M "Stylus Photo R300 "
    O4 - HKLM\..\Run: [\\Rachaellaptop\EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P46 "\\Rachaellaptop\EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300 "
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe "
    O4 - HKLM\..\Run: [EXSHOW95.EXE] EXSHOW95.EXE
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKCU\..\Run: [ResChanger 2005] C:\Program Files\ResChanger 2005\ResChanger2005.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whlnsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: c:\progra~1\whalec~1\client~1\31265d~1.0\whllsp.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.uwininstaller.tk
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://vpn.rbc.com/InternalSite/WhlCompMgr.cab
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - https://vpn.rbc.com/whalecom2648fda...e9cd817856743bd1996227/whalecom0/ra/msrdp.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: app_filter - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    O23 - Service: ForceWare user log service (nSvcLog) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - E:\Alcohol\Alcohol 120\StarWind\StarWindService.exe
     
  5. 2007/04/06
    TeMerc

    TeMerc Inactive Alumni

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    OK, I'm not seeing anything in the HJT log really.

    One remnant of what appears to be a broken uninstall, but that's it.

    To be sure everything is clean, run a couple of online scans.

    Panda ActiveScan
    • Click the [Scan your PC] button. ( You may have to disable any pop up blockers)
    • Then press the green [Check Now] button.
    • Enter your country and state along with a valid email address.
    • Allow the ActiveX install, it may be a few minutes for all components. (For XP SP 2 watch for the yellow bar at the top of IE)
    • Once installation is complete you will need to select a device to scan. Please select 'My Computer' and the scan will begin.
    • Once the scan is done, click the 'See report' button, then the 'save report' button. Be sure to save the log file created in a place easy for you to find.
    ==============================================================================
    KAV SCAN
    Kaspersky Online Scanner

    Click on Kaspersky Online Scanner icon.
    Accept the Kaspersky agreement and the program will load.
    You will then be prompted to install an ActiveX component from Kaspersky, click Yes

    The program will then begin downloading the latest definition files. This will take a good while, even with hi-speed Internet access.
    Once the files have been downloaded click on Next

    Now click on [Scan Settings] button.
    In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
    • Extended (if available otherwise Standard)
    • Scan Options:
      Scan Archives
      Scan Mail Bases
    Click OK

    Now under the Please select a target to scan:
    Select My Computer

    The program will begin the scanning process.
    The scan will take a while so be patient and let it run.
    Once the scan is complete it will display if your system has been infected.
    Then click on the [Save as Text] button
    Save the file to your desktop.

    Copy and paste that information in your next post for me to review.
     
  6. 2007/04/06
    raingirlIT

    raingirlIT Inactive Thread Starter

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    I have a kaspersky log at home, i'll post it tonight, however, I can't get Panda scan to work. After about 2-3 minutes into the scan, IE closes by itself - no errors, nothing. It just shuts down all of my IE screens. And i can't use firefox for Panda. Any ideas?
     
  7. 2007/04/06
    TeMerc

    TeMerc Inactive Alumni

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  8. 2007/04/06
    raingirlIT

    raingirlIT Inactive Thread Starter

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    Kaspersky Scan:

    KASPERSKY ONLINE SCANNER REPORT
    Wednesday, April 04, 2007 7:26:47 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.83.0
    Kaspersky Anti-Virus database last update: 5/04/2007
    Kaspersky Anti-Virus database records: 275132
    Scan Settings
    Scan using the following antivirus database standard
    Scan Archives true
    Scan Mail Bases true
    Scan Target My Computer
    A:\
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    Scan Statistics
    Total number of scanned objects 70691
    Number of viruses found 1
    Number of infected objects 6 / 0
    Number of suspicious objects 0
    Duration of the scan process 00:32:20

    Infected Object Name Virus Name Last Action
    C:\Documents and Settings\Administrator\Application Data\Teleca\Telecalib\Logging\Application logs\SpecificUSB_log.txt Object is locked skipped
    C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\MSHist012007040420070405\index.dat Object is locked skipped
    C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Administrator\My Documents\messages.zip/Sent/Fwd_ PayPal Account Security Measures.eml/[From RACHAEL COTTER ][Date Fri, 22 Apr 2005 14:53:40 -0400 (EDT)]/UNNAMED/[From "PayPal" ][Date Thu, 21 Apr 05 22:40:18 GMT]/html Infected: Trojan-Spy.HTML.Paylap.bj skipped
    C:\Documents and Settings\Administrator\My Documents\messages.zip/Sent/Fwd_ PayPal Account Security Measures.eml/[From RACHAEL COTTER ][Date Fri, 22 Apr 2005 14:53:40 -0400 (EDT)]/UNNAMED Infected: Trojan-Spy.HTML.Paylap.bj skipped
    C:\Documents and Settings\Administrator\My Documents\messages.zip/Sent/Fwd_ PayPal Account Security Measures.eml Infected: Trojan-Spy.HTML.Paylap.bj skipped
    C:\Documents and Settings\Administrator\My Documents\messages.zip/Sent/Fwd_ PayPal Flagged Account.eml/[From RACHAEL COTTER ][Date Wed, 13 Apr 2005 12:14:06 -0400 (EDT)]/UNNAMED Infected: Trojan-Spy.HTML.Paylap.bj skipped
    C:\Documents and Settings\Administrator\My Documents\messages.zip/Sent/Fwd_ PayPal Flagged Account.eml Infected: Trojan-Spy.HTML.Paylap.bj skipped
    C:\Documents and Settings\Administrator\My Documents\messages.zip ZIP: infected - 5 skipped
    C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\Administrator\UserData\index.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\access_log Object is locked skipped
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\error.log Object is locked skipped
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\error_log Object is locked skipped
    C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\ssl_request_log Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{9A1FFAC2-46C2-47FE-96CA-BC95A23EEF91}\RP111\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
    C:\WINDOWS\system32\drivers\sptd6285.sys Object is locked skipped
    C:\WINDOWS\system32\drivers\vaxscsi.sys Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\system32\_nvidia_xxx_.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    E:\Alcohol\Alcohol 120\StarWind\logs\starwind.2007-04-04.18-04-12.log Object is locked skipped
    E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    H:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    H:\System Volume Information\_restore{9A1FFAC2-46C2-47FE-96CA-BC95A23EEF91}\RP111\change.log Object is locked skipped
    Scan process completed.
     
  9. 2007/04/06
    raingirlIT

    raingirlIT Inactive Thread Starter

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    Trendmicro:

    Transfering Data...

    About...



    Results



    Ticket



    Encyclopedia

    Collecting scan results...
    Detected malware

    Note: Complete removal of the malware listed below failed! If you require general hints and tips to solve the problem, please click here. Malware specific information is available from the relevant malware section.

    TROJ_GENERIC.CON
    1 Infections

    Transfering more information about this malware...
    General information about this type of malware.
    There is currently no more information available for this malware...
    General information about this type of malware.
    This is the Trend Micro generic detection for low-threat Trojans.

    Aliasnames: no more aliase names known
    Platform: Not specified
    First occurence: Not specified
    General risk rate Very lowLowMediumHigh
    General information about this type of malware.

    This is the Trend Micro generic detection for low-threat Trojans.

    Some infections of this malware could not be removed automatically! You can manually select "Remove" and perform another "cleanup" to try and solve this problem.
    Alternatively, you may click here to receive detailed instructions on how to remove these infections manually.
    Cleanup options Clean all detected Infections automatically
    Select an individual action for each detected infection.
    Infected operating systemChecking this line will take no action on the infection Checking this column will clean the infectionWarning: Checking this column will delete the infection (e.g. the infected file) from your hard disk.Files infected by this malwareThis will display all the files infected by the above malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup
    TITLE_OF_MALWARE
    0 Infections

    Transfering more information about this malware...
    General information about this type of malware.
    There is currently no more information available for this malware...
    General information about this type of malware.
    Aliasnames: no more aliase names known
    Platform: Not specified
    First occurence: Not specified
    General risk rate Very lowLowMediumHigh
    General information about this type of malware.

    Some infections of this malware could not be removed automatically! You can manually select "Remove" and perform another "cleanup" to try and solve this problem.
    Alternatively, you may click here to receive detailed instructions on how to remove these infections manually.
    Cleanup options Clean all detected Infections automatically
    Select an individual action for each detected infection.
    Infected operating systemChecking this line will take no action on the infection Checking this column will clean the infectionWarning: Checking this column will delete the infection (e.g. the infected file) from your hard disk.Files infected by this malwareThis will display all the files infected by the above malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup
    Detected signatures
    EICAR signature
    0 Signatures
    The detected signature is not a security risk; it is designed to test antivirus scanners. The listed files are not infected. They only contain the EICAR signature.
    Take no action on signatures on the machineDelete signatures. Warning! Deleting this column will remove all associated signature files.EICAR filesThis will display all file paths of the above signatureReasonno accessnot supported
    Detected grayware/spyware

    Note: Complete removal of the grayware listed below failed! If you require general hints and tips to solve the problem, please click here. Grayware specific information is available from the relevant grayware section.

    ADW_SAVENOW.AT
    1 Infections

    Transfering information about this grayware/spyware...
    General information about this type of grayware/spyware.
    There is currently no more information available for this grayware/spyware...
    General information about this type of grayware/spyware.
    This adware arrives on a system either downloaded from the Internet or dropped by other malware.

    It displays pop-up advertisements on the affected system every ...
    Aliasnames: no more aliase names known
    Platform: Windows 98, ME, NT, 2000, XP, Server 2003
    First occurence: Not specified
    General risk rate Very lowLowMediumHigh
    General information about this type of grayware/spyware.

    This adware arrives on a system either downloaded from the Internet or dropped by other malware.

    It displays pop-up advertisements on the affected system every time certain Web sites are visited.

    Some infections of this grayware/spyware could not be removed automatically!
    Click here to receive instructions on how to remove this type of infection manually.
    Cleanup options Clean all detected infections automatically
    Select an individual action for each detected infection
    Files infected by this grayware/spywareSelecting this line will take no action on the infection Selecting this column will clean the infectionWarning: Selecting this column will delete the infection (e.g. the infected file) from your hard diskFiles infected by this grayware/spywareThis will display all the files infected by the above grayware/malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup
    TITLE_OF_GRAYWARE
    0 Infections

    Transfering information about this grayware/spyware...
    General information about this type of grayware/spyware.
    There is currently no more information available for this grayware/spyware...
    General information about this type of grayware/spyware.
    Aliasnames: no more aliase names known
    Platform: Not specified
    First occurence: Not specified
    General risk rate Very lowLowMediumHigh
    General information about this type of grayware/spyware.

    Some infections of this grayware/spyware could not be removed automatically!
    Click here to receive instructions on how to remove this type of infection manually.
    Cleanup options Clean all detected infections automatically
    Select an individual action for each detected infection
    Files infected by this grayware/spywareSelecting this line will take no action on the infection Selecting this column will clean the infectionWarning: Selecting this column will delete the infection (e.g. the infected file) from your hard diskFiles infected by this grayware/spywareThis will display all the files infected by the above grayware/malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup

    HTTP cookies
    2 Detected
    Cookies are generally used to save user-specific data from Internet transactions with a Web server via a browser. The cookies listed below are "profiling cookies" that are only used to monitor your Internet usage.
    Cleanup options Remove all detected cookies
    Select individual action for each detected cookie
    Keep this cookieRemove this cookieCookiesThe cookies displayed here are classified as potentially malicious.ReasonThis column indicates the reason why cleanup failed.The system denied access to the cookieThe current pattern does not support removal
    Detected vulnerabilities
    TITLE_OF_VULNERABILITY

    Transfering more information about this vulnerability...
    An error occured while trying to retrieve more information about this vulnerability. There is currently no more information available.
    More information about this vulnerability and its elimination.
    Affected programs and services: unknown
    Malware exploiting this vulnerability: unknown
    More information about this vulnerability and its elimination.
    Port: is accessible

    Transfering more information about this port...
    An error occured while trying to retrieve more information about this port. There is currently no more information available.
    Standard services over this port: Unknown
    Malware exploiting this port: Unknown
    Clean now » Removes all infections found on your machine, according to the options selected.
    You need a ticket

    If you want to use HouseCall to remove viruses and other malware, you need a valid ticket from Trend Micro. A ticket consists of a unique, multi-character code called the ticket code, which is used to identify the ticket.
    Do you already have a ticket? Yes, I have a valid ticket

    If you already have a valid ticket, please select this option and enter the ticket code into the specified text box. Please make sure to use the correct format (a-z and 0-9).
    Please enter your ticket code here.
    Did you misplace your ticket code?
    No, I do not have a valid ticket

    If you do not have a valid ticket yet, please select this option and click "Next" to request a new ticket. Alternatively, you can click here for further information about tickets.
    Next » Use specified ticket or request new ticket
    Use account information to find valid ticket

    If you already have a HouseCall ticket, but can not locate the relevant ticket code at the moment, you can enter the following account information to retrieve your ticket code.
    HouseCall will send you the ticket code by e-mail.
    Title
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    « Back Next » Finds a valid ticket for the specified account and sends the corresponding ticket code by e-mail
    New ticket - personal information

    Before you can request a ticket, we kindly ask you to provide some information for creating your personal account.
    If you already have an account, entering the data will open this account and will not create a new account.
    Title
    Given name
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    Please send me more information about Trend Micro.
    « Back Next » Creates a new account or opens an existing account.
    New ticket - reservation (Step 1 of 2)

    Trend Micro HouseCall is a cost-efficient and easy-to-use solution to clean your computer from various security threats. From the list below, please sekect a ticket that meets your requirements. Please read the product description and the price carefully.
    Transfering Data...
    Description_of_TicketType

    Payment is effected by the provider mentioned below. For further information about the payment process, please click the associated information "link ".
    Transfering Data...

    PaymentProviderName
    PaymentProviderDescription
    More information is available here.

    If you want to purchase a ticket in Trend Micro HouseCall, you need to accept the terms of the license agreement first.
    Yes, I accept the terms of the license agreement
    « Back Next » Reserves the selected ticket for your account
    New ticket - payment (Step 2 of 2)
    New ticket
    Current ticket - overview:
    Activated on Not yet activated
    Expires on No limitations
    Available usages No limitations

    Applying the ticket to remove viruses and other malware from your computer will deduct one usage from your ticket. If you have a ticket with a limited number of usages, this will reduce the number of potential usages by one.

    "One ticket usage" is valid for a maximum of 24 hours and ends with the removal of the malware detected by HouseCall on your PC.
    Apply now » Deducts one usage from the selected ticket and starts the cleanup process
    BackNext
     
  10. 2007/04/06
    Arie

    Arie Administrator Administrator Staff

    Joined:
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  11. 2007/04/06
    raingirlIT

    raingirlIT Inactive Thread Starter

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    yeah. that's what I originally thought, but I uploaded the patch, and changed my wow password a few times since, and someone stole my gold again. So i think it's something else.
     
  12. 2007/04/07
    TeMerc

    TeMerc Inactive Alumni

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    I don't see anything in those results to indicate a problem, but I'm also not in any way shape or manner, up on how games can be infected\hacked and so forth. I suppose that's a risk you take with online gaming and I'd wager there will be more and more malware writers trying to compromise system in this manner.

    Lets look around some more then.

    Please download System Repair Engineer from here
    • Extract it to Desktop & double-click SREng.exe to run it
    • Select 'Smart Scan' & tick 'Verify Digital Signatures'
    • If you have a custom hosts file installed un-check the Hosts File box
    Click on the Scan button
    When finished, click on the Save Reports button & save the log to Desktop

    Post the log here for me to review.
     
  13. 2007/04/08
    raingirlIT

    raingirlIT Inactive Thread Starter

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    I downloaded the file, but it was only 2.9 kb and when I tried to run it, it said it was corrupted/damaged. I tried several times -same thing.
     
  14. 2007/04/09
    TeMerc

    TeMerc Inactive Alumni

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    Try from here, there are two irrors to select from:
    http://www.kztechs.com/eng/download.html
     
  15. 2007/04/14
    Arie

    Arie Administrator Administrator Staff

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    No end in sight to hacking of 'WoW' accounts

     

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