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Resolved Microsoft Update Failure

Discussion in 'Windows XP' started by gwiner7041, 2009/07/12.

  1. 2009/07/12
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Hello I'm having trouble downloading a certain Microsoft Update on my XP Professional SP-3. Can't install .net framework 3.5 (KB951847) x86
    Every time I try to update this update it fails with a error code of 0x643.
    These are currently on my machine
    I have .Net Framework 1.1 Hotfix (KB928366)
    .NET Framework 2.0 Service Pack 1
    .NET Framework CRT
    .NET Framework CA
    .NET Framework WinForms
    .NET Framework 1
    .NET Framework 2
    Dr. Watson
    .NET Framework PreXP
    .NET Framework CLR
    .NET Framework ASP.NET
    If someone could assist I would appreciate.
    Thanks
    garry
     
  2. 2009/07/13
    Arie

    Arie Administrator Administrator Staff

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    Find error codes associated with the failing update in the WindowsUpdate.log.

    To open this log, go to Start > Run and type

    %windir%/WindowsUpdate.log

    and press OK.

    Post relevant info here.

    For more information see: How to read the Windowsupdate.log file
     
    Arie,
    #2

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  4. 2009/07/13
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    There's the print out of this %windir%/WindowsUpdate.log
    I CREATED A RESTORE POINT of the registry
    Thank you Arie for the assistant to this issue
    garry

    2009-07-12 20:17:41:875 2172 a60 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 20:17:41:875 2172 a60 Misc = Process: C:\WINDOWS\system32\rundll32.exe
    2009-07-12 20:17:41:875 2172 a60 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2009-07-12 20:17:41:859 2172 a60 ARP Connected to update session.
    2009-07-12 20:17:41:875 2172 a60 ARP User is allowed to install published content.
    2009-07-12 20:17:41:890 2172 a60 COMAPI FATAL: Unable to connect to the service (hr=80070422)
    2009-07-12 20:17:41:890 2172 a60 COMAPI WARNING: Unable to establish connection to the service. (hr=80070422)
    2009-07-12 20:26:00:437 3972 a70 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 20:26:00:437 3972 a70 Misc = Process: C:\WINDOWS\system32\rundll32.exe
    2009-07-12 20:26:00:437 3972 a70 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2009-07-12 20:26:00:437 3972 a70 ARP Connected to update session.
    2009-07-12 20:26:00:437 3972 a70 ARP User is allowed to install published content.
    2009-07-12 20:26:00:453 3972 a70 COMAPI FATAL: Unable to connect to the service (hr=80070422)
    2009-07-12 20:26:00:453 3972 a70 COMAPI WARNING: Unable to establish connection to the service. (hr=80070422)
    2009-07-12 21:20:35:046 1780 724 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:20:35:062 1780 724 Misc = Process: C:\WINDOWS\Explorer.EXE
    2009-07-12 21:20:35:062 1780 724 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:20:35:046 1780 724 Shutdwn Install at shutdown: no updates to install
    2009-07-12 21:20:35:062 1780 724 Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
    2009-07-12 21:20:46:250 688 cd0 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:20:46:250 688 cd0 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2009-07-12 21:20:46:250 688 cd0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:20:46:250 688 cd0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
    2009-07-12 21:24:34:859 1532 630 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:24:34:890 1532 630 Misc = Process: C:\WINDOWS\Explorer.EXE
    2009-07-12 21:24:34:890 1532 630 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:24:34:812 1532 630 Shutdwn Install at shutdown: no updates to install
    2009-07-12 21:24:34:890 1532 630 Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
    2009-07-12 21:24:47:687 688 ff8 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:24:47:687 688 ff8 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2009-07-12 21:24:47:687 688 ff8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:24:47:687 688 ff8 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
     
  5. 2009/07/13
    Arie

    Arie Administrator Administrator Staff

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  6. 2009/07/13
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Turned on Automatic Updates which only last night I turned off for performance but I tried to do the .NET update once again. I also put on automatic (Started) the Background Intelligence Transfer Service) which I had on just Manuel. Here is the results (Failed)
    2009-07-12 20:17:41:875 2172 a60 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 20:17:41:875 2172 a60 Misc = Process: C:\WINDOWS\system32\rundll32.exe
    2009-07-12 20:17:41:875 2172 a60 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2009-07-12 20:17:41:859 2172 a60 ARP Connected to update session.
    2009-07-12 20:17:41:875 2172 a60 ARP User is allowed to install published content.
    2009-07-12 20:17:41:890 2172 a60 COMAPI FATAL: Unable to connect to the service (hr=80070422)
    2009-07-12 20:17:41:890 2172 a60 COMAPI WARNING: Unable to establish connection to the service. (hr=80070422)
    2009-07-12 20:26:00:437 3972 a70 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 20:26:00:437 3972 a70 Misc = Process: C:\WINDOWS\system32\rundll32.exe
    2009-07-12 20:26:00:437 3972 a70 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2009-07-12 20:26:00:437 3972 a70 ARP Connected to update session.
    2009-07-12 20:26:00:437 3972 a70 ARP User is allowed to install published content.
    2009-07-12 20:26:00:453 3972 a70 COMAPI FATAL: Unable to connect to the service (hr=80070422)
    2009-07-12 20:26:00:453 3972 a70 COMAPI WARNING: Unable to establish connection to the service. (hr=80070422)
    2009-07-12 21:20:35:046 1780 724 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:20:35:062 1780 724 Misc = Process: C:\WINDOWS\Explorer.EXE
    2009-07-12 21:20:35:062 1780 724 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:20:35:046 1780 724 Shutdwn Install at shutdown: no updates to install
    2009-07-12 21:20:35:062 1780 724 Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
    2009-07-12 21:20:46:250 688 cd0 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:20:46:250 688 cd0 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2009-07-12 21:20:46:250 688 cd0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:20:46:250 688 cd0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
    2009-07-12 21:24:34:859 1532 630 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:24:34:890 1532 630 Misc = Process: C:\WINDOWS\Explorer.EXE
    2009-07-12 21:24:34:890 1532 630 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:24:34:812 1532 630 Shutdwn Install at shutdown: no updates to install
    2009-07-12 21:24:34:890 1532 630 Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
    2009-07-12 21:24:47:687 688 ff8 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-12 21:24:47:687 688 ff8 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2009-07-12 21:24:47:687 688 ff8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-12 21:24:47:687 688 ff8 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
    2009-07-13 08:07:02:156 1664 dd8 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 08:07:02:171 1664 dd8 Misc = Process: C:\Program Files\Mozilla Firefox\firefox.exe
    2009-07-13 08:07:02:171 1664 dd8 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2009-07-13 08:07:02:140 1664 dd8 Misc wuauserv is disabled
    2009-07-13 08:38:18:421 1520 61c Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 08:38:18:421 1520 61c Misc = Process: C:\WINDOWS\Explorer.EXE
    2009-07-13 08:38:18:421 1520 61c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-13 08:38:18:421 1520 61c Shutdwn Install at shutdown: no updates to install
    2009-07-13 08:38:18:421 1520 61c Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
    2009-07-13 08:38:29:359 688 fac Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 08:38:29:359 688 fac Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2009-07-13 08:38:29:359 688 fac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-13 08:38:29:359 688 fac Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
    2009-07-13 10:43:59:000 1108 b90 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 10:43:59:015 1108 b90 Misc = Process: C:\WINDOWS\system32\svchost.exe
    2009-07-13 10:43:59:015 1108 b90 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-13 10:43:59:000 1108 b90 Service *************
    2009-07-13 10:43:59:015 1108 b90 Service ** START ** Service: Service startup
    2009-07-13 10:43:59:015 1108 b90 Service *********
    2009-07-13 10:43:59:500 1108 b90 Agent * WU client version 7.2.6001.788
    2009-07-13 10:43:59:500 1108 b90 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
    2009-07-13 10:43:59:515 1108 b90 Agent * Access type: No proxy
    2009-07-13 10:43:59:515 1108 b90 Agent * Network state: Connected
    2009-07-13 10:44:44:703 1108 b90 Agent *********** Agent: Initializing Windows Update Agent ***********
    2009-07-13 10:44:44:703 1108 b90 Agent *********** Agent: Initializing global settings cache ***********
    2009-07-13 10:44:44:703 1108 b90 Agent * WSUS server: <NULL>
    2009-07-13 10:44:44:703 1108 b90 Agent * WSUS status server: <NULL>
    2009-07-13 10:44:44:703 1108 b90 Agent * Target group: (Unassigned Computers)
    2009-07-13 10:44:44:703 1108 b90 Agent * Windows Update access disabled: No
    2009-07-13 10:44:47:000 1108 b90 DnldMgr Download manager restoring 0 downloads
    2009-07-13 10:44:47:046 1108 b90 AU ########### AU: Initializing Automatic Updates ###########
    2009-07-13 10:44:47:046 1108 b90 AU # AU disabled through User preference
    2009-07-13 10:44:47:046 1108 b90 AU AU finished delayed initialization
    2009-07-13 10:44:53:062 1108 b90 Report *********** Report: Initializing static reporting data ***********
    2009-07-13 10:44:53:062 1108 b90 Report * OS Version = 5.1.2600.3.0.65792
    2009-07-13 10:44:53:218 1108 b90 Report * Computer Brand = SAMSUNG ELECTRONICS CO.,LTD
    2009-07-13 10:44:53:218 1108 b90 Report * Computer Model = DeskTop System
    2009-07-13 10:44:53:234 1108 b90 Report * Bios Revision = 6.00
    2009-07-13 10:44:53:234 1108 b90 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0 X3HB.
    2009-07-13 10:44:53:234 1108 b90 Report * Bios Release Date = 2001-11-12T00:00:00
    2009-07-13 10:44:53:234 1108 b90 Report * Locale ID = 1033
    2009-07-13 10:52:56:484 2816 698 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 10:52:56:484 2816 698 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe
    2009-07-13 10:52:56:484 2816 698 Misc = Module: C:\WINDOWS\system32\wuweb.dll
    2009-07-13 10:52:56:484 2816 698 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-07-13 10:52:56:921 2816 698 Misc Microsoft signed: Yes
    2009-07-13 10:52:57:390 2816 698 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-07-13 10:52:57:406 2816 698 Misc Microsoft signed: Yes
    2009-07-13 10:52:57:468 2816 698 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-07-13 10:52:57:484 2816 698 Misc Microsoft signed: Yes
    2009-07-13 10:52:57:687 2816 698 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-07-13 10:52:57:703 2816 698 Misc Microsoft signed: Yes
    2009-07-13 10:52:59:343 2816 698 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2009-07-13 10:52:59:359 2816 698 Misc Microsoft signed: Yes
    2009-07-13 10:52:59:390 2816 698 Setup *********** Setup: Checking whether self-update is required ***********
    2009-07-13 10:52:59:390 2816 698 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:484 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:484 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:500 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:500 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:531 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:531 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:546 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:546 2816 698 Setup * IsUpdateRequired = No
    2009-07-13 10:53:06:015 2816 698 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 10:53:06:015 2816 698 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe
    2009-07-13 10:53:06:015 2816 698 Misc = Module: C:\WINDOWS\system32\wuapi.dll
    2009-07-13 10:53:06:015 2816 698 COMAPI -------------
    2009-07-13 10:53:06:031 2816 698 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:06:031 2816 698 COMAPI ---------
    2009-07-13 10:53:06:046 1108 240 Agent *************
    2009-07-13 10:53:06:046 1108 240 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate]
    2009-07-13 10:53:06:046 1108 240 Agent *********
    2009-07-13 10:53:06:046 1108 240 Agent * Online = Yes; Ignore download priority = No
    2009-07-13 10:53:06:046 1108 240 Agent * Criteria = "IsInstalled=0 and IsHidden=0 "
    2009-07-13 10:53:06:062 2816 698 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:06:109 1108 240 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2009-07-13 10:53:06:109 1108 240 Agent * Search Scope = {Machine}
    2009-07-13 10:53:12:312 1108 240 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-07-13 10:53:12:703 1108 240 Misc Microsoft signed: Yes
    2009-07-13 10:53:16:421 1108 240 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-07-13 10:53:16:437 1108 240 Misc Microsoft signed: Yes
    2009-07-13 10:53:16:453 1108 240 PT +++++++++++ PT: Synchronizing server updates +++++++++++
    2009-07-13 10:53:16:453 1108 240 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2009-07-13 10:53:17:890 1108 240 Agent WARNING: Failed to evaluate Installed rule, updateId = {A901C1BD-989C-45C6-8DA0-8DDE8DBB69E0}.103, hr = 8024E001
    2009-07-13 10:53:18:000 1108 240 Agent WARNING: Failed to evaluate Installed rule, updateId = {6D76A2A5-81FE-4829-B268-6EB307E40EF3}.101, hr = 8024E001
    2009-07-13 10:53:25:531 1108 240 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2009-07-13 10:53:25:531 1108 240 PT WARNING: SOAP Fault: 0x00012c
    2009-07-13 10:53:25:531 1108 240 PT WARNING: faultstring:Fault occurred
    2009-07-13 10:53:25:531 1108 240 PT WARNING: ErrorCode:ConfigChanged(2)
    2009-07-13 10:53:25:531 1108 240 PT WARNING: Message:(null)
    2009-07-13 10:53:25:531 1108 240 PT WARNING: Method: "http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates "
    2009-07-13 10:53:25:531 1108 240 PT WARNING: ID:a0919cc9-959f-41cf-8564-b5d8734b38e1
    2009-07-13 10:53:25:734 1108 240 PT WARNING: PTWarn: Anonymous plug-in skipped for WU
    2009-07-13 10:53:33:828 1108 240 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-07-13 10:53:33:843 1108 240 Misc Microsoft signed: Yes
    2009-07-13 10:53:34:062 1108 240 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-07-13 10:53:34:062 1108 240 Misc Microsoft signed: Yes
    2009-07-13 10:53:34:125 1108 240 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
    2009-07-13 10:53:34:125 1108 240 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2009-07-13 10:53:44:125 1108 240 Agent Update {5D2787CB-BCB5-439D-B734-3E6F1B21B2DD}.105 is pruned out due to potential supersedence
    2009-07-13 10:53:44:125 1108 240 Agent * Added update {4D6E7C9C-99BA-4448-8A0A-3E8E7B84D2FA}.103 to search result
    2009-07-13 10:53:44:125 1108 240 Agent * Found 1 updates and 13 categories in search; evaluated appl. rules of 355 out of 574 deployed entities
    2009-07-13 10:53:44:234 1108 240 Agent *********
    2009-07-13 10:53:44:234 1108 240 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate]
    2009-07-13 10:53:44:234 1108 240 Agent *************
    2009-07-13 10:53:44:281 2816 384 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:44:343 2816 384 COMAPI - Updates found = 1
    2009-07-13 10:53:44:343 2816 384 COMAPI ---------
    2009-07-13 10:53:44:343 2816 384 COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:44:343 2816 384 COMAPI -------------
    2009-07-13 10:53:44:359 2816 698 COMAPI -------------
    2009-07-13 10:53:44:359 2816 698 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:44:359 2816 698 COMAPI ---------
    2009-07-13 10:53:44:359 1108 240 Agent *************
    2009-07-13 10:53:44:359 1108 240 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate]
    2009-07-13 10:53:44:359 1108 240 Agent *********
    2009-07-13 10:53:44:359 1108 240 Agent * Online = No; Ignore download priority = No
    2009-07-13 10:53:44:359 1108 240 Agent * Criteria = "IsInstalled = 0 and IsHidden = 1 "
    2009-07-13 10:53:44:375 2816 698 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:44:359 1108 240 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2009-07-13 10:53:44:375 1108 240 Agent * Search Scope = {Machine}
    2009-07-13 10:53:45:828 1108 240 Agent WARNING: Failed to evaluate Installed rule, updateId = {A901C1BD-989C-45C6-8DA0-8DDE8DBB69E0}.103, hr = 8024E001
    2009-07-13 10:53:45:828 1108 240 Agent WARNING: Failed to evaluate Installed rule, updateId = {6D76A2A5-81FE-4829-B268-6EB307E40EF3}.101, hr = 8024E001
    2009-07-13 10:53:46:421 1108 240 Agent * Found 0 updates and 13 categories in search; evaluated appl. rules of 33 out of 574 deployed entities
    2009-07-13 10:53:46:484 1108 240 Agent *********
    2009-07-13 10:53:46:484 1108 240 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate]
    2009-07-13 10:53:46:484 1108 240 Agent *************
    2009-07-13 10:53:46:546 2816 384 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:46:546 2816 384 COMAPI - Updates found = 0
    2009-07-13 10:53:46:546 2816 384 COMAPI ---------
    2009-07-13 10:53:46:546 2816 384 COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-07-13 10:53:46:546 2816 384 COMAPI -------------
    2009-07-13 10:53:49:328 1108 240 Report REPORT EVENT: {B1EF931E-91F3-48CD-A87D-F8515FB9582D} 2009-07-13 10:53:44:234-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Windows Update Client successfully detected 1 updates.
    2009-07-13 10:53:59:984 2816 698 COMAPI -------------
    2009-07-13 10:53:59:984 2816 698 COMAPI -- START -- COMAPI: Install [ClientId = WindowsUpdate]
    2009-07-13 10:53:59:984 2816 698 COMAPI ---------
    2009-07-13 10:53:59:984 2816 698 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: No
    2009-07-13 10:53:59:984 2816 698 COMAPI - Updates in request: 1
    2009-07-13 10:53:59:984 2816 698 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2009-07-13 10:54:00:015 2816 698 COMAPI - Updates to install = 1
    2009-07-13 10:54:00:015 2816 698 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = WindowsUpdate]
    2009-07-13 10:54:00:031 1108 d24 Agent *************
    2009-07-13 10:54:00:031 1108 d24 Agent ** START ** Agent: Installing updates [CallerId = WindowsUpdate]
    2009-07-13 10:54:00:031 1108 d24 Agent *********
    2009-07-13 10:54:00:031 1108 d24 Agent * Updates to install = 1
    2009-07-13 10:54:00:062 1108 d24 Agent * Title = Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
    2009-07-13 10:54:00:093 1108 d24 Agent * UpdateId = {4D6E7C9C-99BA-4448-8A0A-3E8E7B84D2FA}.103
    2009-07-13 10:54:00:093 1108 d24 Agent * Bundles 4 updates:
    2009-07-13 10:54:00:093 1108 d24 Agent * {261D2186-5058-4BC5-B783-544E0B87CC3B}.103
    2009-07-13 10:54:00:093 1108 d24 Agent * {6041DC4A-91A1-4118-9930-8B93F432E479}.103
    2009-07-13 10:54:00:093 1108 d24 Agent * {99109C84-4817-4DFB-AEBE-70FC66882B76}.103
    2009-07-13 10:54:00:093 1108 d24 Agent * {9251467A-6DF1-4476-BA39-AD1E62400507}.103
    2009-07-13 10:54:08:656 1108 d24 Handler Attempting to create remote handler process as GARRY-00A317036\Garry Wimer in session 0
    2009-07-13 10:54:09:484 1108 d24 DnldMgr Preparing update for install, updateId = {261D2186-5058-4BC5-B783-544E0B87CC3B}.103.
    2009-07-13 10:54:22:171 3720 974 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
    2009-07-13 10:54:22:171 3720 974 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2009-07-13 10:54:22:171 3720 974 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-07-13 10:54:22:171 3720 974 Handler :::::::::::::
    2009-07-13 10:54:22:171 3720 974 Handler :: START :: Handler: Command Line Install
    2009-07-13 10:54:22:171 3720 974 Handler :::::::::
    2009-07-13 10:54:22:171 3720 974 Handler : Updates to install = 1
    2009-07-13 11:00:34:078 3720 974 Handler : WARNING: Command line install completed. Return code = 0x00000643, Result = Failed, Reboot required = false
    2009-07-13 11:00:34:203 3720 974 Handler : WARNING: Exit code = 0x8024200B
    2009-07-13 11:00:34:203 3720 974 Handler :::::::::
    2009-07-13 11:00:34:203 3720 974 Handler :: END :: Handler: Command Line Install
    2009-07-13 11:00:34:203 3720 974 Handler :::::::::::::
    2009-07-13 11:00:39:875 1108 d24 Agent *********
    2009-07-13 11:00:39:875 1108 d24 Agent ** END ** Agent: Installing updates [CallerId = WindowsUpdate]
    2009-07-13 11:00:39:875 1108 d24 Agent *************
    2009-07-13 11:00:39:875 2816 340 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = WindowsUpdate]
    2009-07-13 11:00:39:875 2816 340 COMAPI - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
    2009-07-13 11:00:39:875 2816 340 COMAPI - Reboot required = No
    2009-07-13 11:00:39:875 2816 340 COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
    2009-07-13 11:00:39:875 2816 340 COMAPI ---------
    2009-07-13 11:00:39:875 2816 340 COMAPI -- END -- COMAPI: Install [ClientId = WindowsUpdate]
    2009-07-13 11:00:39:875 2816 340 COMAPI -------------
    2009-07-13 11:00:39:890 1108 b90 AU Can not perform non-interactive scan if AU is interactive-only
    2009-07-13 11:00:43:218 1108 240 Report REPORT EVENT: {2474FFF7-4F6E-4DC5-9A99-1E8D5437B2E5} 2009-07-13 11:00:38:203-0600 1 182 101 {4D6E7C9C-99BA-4448-8A0A-3E8E7B84D2FA} 103 80070643 WindowsUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86.
     
  7. 2009/07/13
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    When I was reviewing this last scan through the run utility I noticed this part.............Just curious does the following mean that this update is not required which Microsoft was recommending to download. Thanks again for the explanation.
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:453 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:484 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:484 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:500 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:500 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:531 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:531 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:546 2816 698 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.2.6001.788
    2009-07-13 10:52:59:546 2816 698 Setup * IsUpdateRequired = No
    2009-07-13 10:53:06:015 2816 698 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0600) ===========
     
  8. 2009/07/15
    Arie

    Arie Administrator Administrator Staff

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    I would start by completely resetting your Windows Update.

    Try using these instructions:

    • Click Start > Run, type services.msc, and then click OK
    • Right-click the Automatic Updates service, and then click Stop
    • Click Start > Run, type cmd, and then click OK
    • Type cd %windir%, and then press [Enter]
    • Type ren SoftwareDistribution SDTemp, and then press [Enter]
    • Type exit, and then press [Enter]
    • In services.msc, Right-click the Automatic Updates service, and then click Start

    After the above, revisit Windows Update.
     
    Arie,
    #7
  9. 2009/07/15
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Hi again I had done what you had suggested to reset my automatic updates then revisit the update page to install the update once again Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 but regret that it failed to install but thank you Arie for your efforts. I'm still wondering how this stubborn update can be installed on my XP installation.
    Garry
     
  10. 2009/07/16
    Arie

    Arie Administrator Administrator Staff

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  11. 2009/07/16
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Thank you Arie--I started with the first link you suggested to install manually then at the very end of the set up a error popped up stating Please report error to Microsoft have to close stating a error had occurred during setup--Did not complete correctly. Then it uninstalled all the application before I send the error off to Microsoft. I did not even try the other link you had send due to this error.
    Garry
     
  12. 2009/07/17
    Arie

    Arie Administrator Administrator Staff

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    Download the dotnetfx_cleanup_tool, run it, and remove Microsoft .NET Framework 2.0. Leave version 1 alone. After uninstalling and rebooting, go to Windows Update and it will show that Microsoft .NET Framework 2.0 needs to be installed. After that, the update for it (KB917283) should install correctly.
     
  13. 2009/07/17
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Hello Arie
    Well this cleanup tool done the trick Arie. I assuming I had a corrupt file in my .NET Framework 2.0. This time when I went back into windows updates to download the .NET Framework files were successful in downloading. Thank goodness!
    Thanks Arie
     
  14. 2009/07/17
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Hi Arie -- I want to place a "Resolved" post on this particular issue and wasn't sure how I should go about doing this. Please leave me know.
    Thank you once again
    Garry
     
  15. 2009/07/18
    gwiner7041 Lifetime Subscription

    gwiner7041 Inactive Thread Starter

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    Hello Windows BBS
    "Resolved" Evaluation of thread -- In my case what was the deciding factor of being able to have a successful download of this update .NET Framework 3.5 Family Update for Windows XP was I had a corrupt file with the 2.0 .NET Framework I say this in believing when Arie had send me a link to remove this 2.0 file from my computer and then immediately restarted the computer then and only then when I went back into the Microsoft Update Utility and tried once again to reinstall the family pack 3.5 everything fell back into place with a successful download. I have to hand it to this gentleman (Arie) in my opinion is right sharp in resolving issues that come up with repairing what ever the issue might be. I be truthful in the beginning here I was thinking I'm going to have to reinstall my XP installation to get it back to where it would successfully download the update never thinking I had a corrupt file on my system. That proves to me there's other ways in solving issues without going to the extreme to solve problems that might arise. Windows BBS is lucky to have his expertise among his team of helpers as well.
    Garry
     

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