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Resolved Microsoft overides NVIDIA video drivers

Discussion in 'PC Hardware' started by arthur277, 2019/09/06.

  1. 2019/09/06
    arthur277

    arthur277 Well-Known Member Thread Starter

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    I hope that this is in the correct forum. I have a HP G70 Pavilion Notebook running Windows 10 64bit V.190318 that has a NVIDIA GeForce 9200M GE video based system. I have installed the correct working drivers albeit in Windows 8 compatibility mode. When the laptop boots it sometimes boots normally with the option to access the BIOS. It then continues to the desktop in about 20-25 seconds. Great.

    However, Microsoft in their wisdom(LoL), think that I should be using their basicdisplay drivers for AMD CPUs( 800 x 600, 1440 x 900 only options) that causes the laptop screen to show white tumbling lines for about 4 minutes before it actually gets to the login screen, after which the laptop works fine. The files in use are in a directory in the File Repository, C:\Windows\System32\DriverStore\FileRepository\basicdisplay.inf_amd64_25ab9510fd18cfda and the dreaded directory holds three files, basicdisplay.inf, .PNF and .sys. When this set of files presumably is loaded, Device Manager Driver Details show as 'basicdisplay.inf_amd64_25ab9510fd18cfda'. When the NVIDIA drivers are installed there are as many as 26 files showing in Driver Details. Both sets of drivers load the correct screen resolution of 1440x900 (native).

    I have looked on the web for a method of overiding the MS solution(!) but Trusted Installer and Access Denied are the only results. Is there any other way, e.g. a registry hack, of removing and permanently banning MS from messing with my NVIDIA GPU and drivers?
     
  2. 2019/09/06
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  4. 2019/09/06
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Usually M$ doesn't mess with drivers if you just take the critical ones and not the optional ones,. The others is where you have to watch yourself.
     
  5. 2019/09/07
    arthur277

    arthur277 Well-Known Member Thread Starter

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    RetiredLearner and Mr Bill: Thanks for your replies but I have tried the Download you suggested and the driver 341.74 is not compatible. The correct NVIDIA driver files from 306.97 have in fact shown up in Device Manager on this boot up but I still got a flashing white screen half way through the boot process.

    The MS driver files I have mentioned above are not files I have ever selected. They have obviously been introduced during a recent update or by the update to V190318 and my problem is that I cannot delete them. I need to find a way to prevent them from being installed during the boot process. I cannot rename them or delete them because of Trusted Installer. Access is Denied in DOS as well as in Windows. Could I possibly delete them if I could boot into Safe Mode? I have not tried this as I do not want to risk the MS driver being loaded. I am happy with the NVIDIA driver version 306.97 that works just fine.

    What is so annoying is that up to just a couple of weeks ago my laptop gave no trouble at all but these 'secret' MS Updates do not announce themselves, they just happen. It may be great for the uninitiated, but as we have seen in the recent past they don't half screw with some hardware.

    Is there some way to get rid of these MS files that you know about?
     
  6. 2019/09/07
    arthur277

    arthur277 Well-Known Member Thread Starter

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    Adding some further information gleaned from the Event log.

    Looking at the event log, this is the first appearance of the MS Driver and you will notice the date of the driver is
    06/21/2006. This occurred on 08/28/2019 actually 2 seconds after the event referring to the NVIDIA Driver shown
    below. Where this driver came from I do not know. The NVIDIA driver I installed from 306.97 using Windows 8 Compatibility setting. The driver information entries are different for the two drivers!??? Copied directly from the log.

    Device PCI\VEN_10DE&DEV_06E8&SUBSYS_360B103C&REV_A1\4&23d58844&0&0008 was configured.

    Driver Name: display.inf
    Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
    Driver Date: 06/21/2006
    Driver Version: 10.0.18362.1
    Driver Provider: Microsoft
    Driver Section: MSBDA
    Driver Rank: 0xFB2008
    Matching Device Id: PCI\CC_0300
    Outranked Drivers:
    Device Updated: false
    Parent Device: PCI\VEN_8086&DEV_2A41&SUBSYS_360B103C&REV_07\3&33fd14ca&0&08

    This event refers to the NVIDIA driver that was in control before the Microsoft Driver event above.

    DriverName nvhmwu.inf_amd64_d1522e90a42408c1
    DriverVersion 21.21.13.4201
    DriverProvider NVIDIA
    DeviceInstanceID PCI\VEN_10DE&DEV_06E8&SUBSYS_360B103C&REV_A1\4&23D58844&0&0008
    SetupClass {4d36e968-e325-11ce-bfc1-08002be10318}
    RebootOption false
    UpgradeDevice false
    IsDriverOEM true
    InstallStatus 0x0
    DriverDescription NVIDIA GeForce 9200M GE

    Since 28 August there has been a succession of entries in the log showing where the boot up has resulted in the MS Driver being installed to be replaced by me manually reinstalling the NVIDIA driver.

    I hope this may be of some help in understanding what is going on.
     
  7. 2019/09/07
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    The next option would be to uninstall the MS update/s prior to when you noticed the problem.
    Start > Settings > Update > Update & Security > View update history > Uninstall updates.
     
  8. 2019/09/07
    arthur277

    arthur277 Well-Known Member Thread Starter

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    I had a look at the Update History as you suggested and found that MS Update did try to install the driver for the NVIDIA GeForce 9200 M GE but failed on today's date, 7 August, but with a new error code: 0x80246008. I looked on MS Support for the previous error, 0x80010108, and eventually was told that there was a problem caused by the Panda AV program. I do not have Panda, but use AVG. I have had NO problems in the past, but now there is a whole string of updates that are listed as 'Failed to install'. Tried the Windows Update Troubleshooter but that failed as well. Any further ideas .....?

    In the faint possibility that AVG may be causing a problem I have uninstalled it. I checked and when I tried to update the NVIDIA driver I was informed that the best driver is already installed, i.e.the NVIDIA driver but it appears that there is an updated driver that MS knows about. It is definite that HP does not support this laptop any more so where is it coming from? A search on NVIDIA.com does not turn up any compatible driver.

    Is there some way I tell MS Update that I do not want the driver updated as it appears to be working reasonably well at the moment. Still getting the white flashing screen even after the sign on sound. I do eventually get to the login screen, but I am still not a happy bunny.
     
  9. 2019/09/07
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  10. 2019/09/09
    arthur277

    arthur277 Well-Known Member Thread Starter

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    Thanks for the tip retiredlearner. I checked the list of updates and the video adapter update was listed as 'Pending Download'. I clicked the link you sent me and went through the instructions, and the program terminated okay, I think. So I went back and checked the list of updates, about 15, and it was still listed but there is now a problem - not one of the listed updates has installed. Problems downloading!??

    Windows is enough to drive a saint to drink! However my laptop booted just fine today, back to normal. Thanks for your help.
     
  11. 2019/09/11
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    You're welcome. I have just purchased a heavily discounted 2018 HP Notebook Model 14s-cf1013TU with W10 Home 64bit installed. It was quite an interesting exercise getting it all set up and the MS insistence on Login security. I had to use a PIN to enable me to use it first up. Once I had it set up - netplwiz was used to do away with that Start hassle. All the downloads including Upgrade to 1903 have been carried out without any problems. It runs pretty quick and the battery lasts for hours. This Notebook was priced at $1595.00 and what caught my eye was the $640.00 discount. I checked the year of manufacture and considered it too good to leave behind. ;):D
     
  12. 2019/09/11
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Wife bought a Dell and it required a password. I bought an ASUS and none was required. netplwiz got rid of the wife's login.
     

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