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Resolved Mice won't wake computer from sleep

Discussion in 'PC Hardware' started by psaulm119, 2014/05/07.

  1. 2014/05/07
    psaulm119 Lifetime Subscription

    psaulm119 Geek Member Thread Starter

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    I just installed a new corded mouse a few days ago. It is working quite well, except for one thing--I cannot seem to get it to wake the computer from sleep. I've just gotten used to doing this, I guess after hitting the power button a few times and turning the computer off. Anyways, I want to be able to wake my laptop by shaking the mouse, and I can't.

    I looked in the mouse properties, and it is set to wake computer from sleep. I also have Windows set to ask for my user password before waking from sleep.

    This laptop was being woken from sleep by the previous mouse, a wireless, so I don't believe there is anything wrong with the laptop itself.

    FWIW, this morning I looked at the bottom of my mouse and there was no red light at all--until I tapped the power button. Then, as the computer woke, the red light came on. This is a rather cheap mouse--I got it on amazon for about 7 bucks. Are some mice simply not able to do this?
     
  2. 2014/05/07
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Mouse went to sleep. :D Sounds like you may have a bad mouse.
     

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  4. 2014/05/07
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Device Manager-> USB -> Power Management tab

    Make sure the USB ports aren't going to sleep;)
     
  5. 2014/05/07
    psaulm119 Lifetime Subscription

    psaulm119 Geek Member Thread Starter

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    Unchecked them all (the option that says let Windows turn off the port to save power), rebooted, but still the mouse can't wake the computer.
     
  6. 2014/05/07
    psaulm119 Lifetime Subscription

    psaulm119 Geek Member Thread Starter

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    the old wireless mouse that was able to wake my laptop is still available for troubleshooting, if that would help things any.
     
  7. 2014/05/07
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Instead of shaking it, try clicking either of the mouse buttons.
     
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  8. 2014/05/07
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Old mouse is good. New mouse is defective.
     
  9. 2014/05/07
    psaulm119 Lifetime Subscription

    psaulm119 Geek Member Thread Starter

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    That did it.

    I much prefer doing something like this to pressing on the power button.

    I'm still wondering why simply shaking it wouldn't work (perhaps Mr. Bill's point about something being wrong is the real issue there)..... but the bottom line is that I have a solution.

    Thanks.
     
  10. 2014/05/07
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    My PC works on a shake or touch a button.

    I guess if I could find the ANY KEY, I could touch it and that would do it also. :D
     
  11. 2014/05/07
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    ROFL. Been looking for that "any key" for years. :)

    Shaking my wired Microsoft red-LED optical mouse does not wake the computer, but clicking either button does. (I usually tap the [Spacebar] instead though).

    Anyway, good to hear the solution worked for you.


    Please mark your thread as 'Resolved'.

     
  12. 2014/05/08
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I do not believe this is a defective mouse. A "wired" mouse has no batteries! Therefore, the laser detection circuits in the mouse go dormant if no power is applied. Consequently, a "wired" mouse cannot send a wake up command based on laser activity to a computer if the mouse and laser circuits are not getting power from the computer! And that is what seems to be happening and I bet you can verify that by connecting the mouse to a PC. PCs have the ATX Form Factor Standard required +5Vsb standby voltage applied across the motherboard (including USB ports) whenever the PSU is plugged in and if equipped, the master power switch set to on. Notebooks have no such standard or requirement. Pressing a mouse key works because that action puts a "short" on the circuit, which is detected by the computer as a "non-idle" user.

    Is the charger connected? It makes sense (for "battery conservation ") to NOT provide +5VDC by default to the USB ports (essential for the laser) when the notebook is sleeping or powered off while on battery only.

    Does your notebook have an "Eco" or "green" mode? That may disable power to the USB ports as an eco feature.

    Speaking of the "any key ", what happens when you press a key on the keyboard to wake the computer? Or when you "swipe" the notebook's touchpad?

    Note in the BIOS Setup Menu there are several "Wake on..." commands. These typically include Wake on LAN, Wake on Keyboard, and Wake on Mouse. Do make sure the wake on mouse is enable (should be since clicking a mouse button works).

    Also, in the BIOS Setup Menu or maybe power management menu, your notebook may provide the option to enable/disable "USB Charging" (or some similar name). This feature enables that necessary +5V you need to keep your laser alive (and to charge your cell phone battery via USB) while the computer is asleep. It also drains the battery a little faster when sleeping (more so when devices being kept alive by that voltage are connected and drawing power).
     
  13. 2014/05/08
    psaulm119 Lifetime Subscription

    psaulm119 Geek Member Thread Starter

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    Definitely on to something. I plugged it in to my desktop, and it woke up the desktop by a simple shake.

    OK there is probably a setting in Windows 7 on my laptop that is prohibitting this. That's ok, its not worth my time at this point to troubleshoot, as a click does it in about the same amount of time.

    At least now I know that the mouse is just fine.
     
  14. 2014/05/09
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Which again makes sense since the USB ports stay "alive" on a PC when the PC is sleeping or in standby mode (depending on BIOS settings) - which in turn, keeps one eye open on the mouse, if you will.
    As suspected. Glad you got it sorted out without extra expense or clumps of pulled-out hair on the floor! ;)

    Thanks for the followup.
     

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