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Memory not reporting correctly

Discussion in 'Windows Server System' started by speshalted, 2007/06/28.

  1. 2007/06/28
    speshalted

    speshalted Inactive Thread Starter

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    I am running server 2003 enterprise r2. We have a server that has 8gigs of ram but in the task manager it is showing only 1 gig available.

    In the task list it only shows about 400 megs of programs.

    I contacted HP (our server manufacture) and it appears that all the hardware is working fine. I don’t know what the next step is to troubleshoot this.

    Any help will be appreciated.
     
    speshalted,
    #1
  2. 2007/06/29
    bitsavvy

    bitsavvy Inactive

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    Whats appearing in the server's BIOS? Is the RAM being picked up?
     
    bitsavvy,
    #2


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  4. 2007/06/29
    speshalted

    speshalted Inactive Thread Starter

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    Yes it shows the correct ammount in the bios. It also shows the correct ammount of ram in the task manager as being installed.

    The problem is that it shows 7 of the 8 gigs in use and we only have about 400 megs of programs running.
     
    speshalted,
    #3
  5. 2007/06/29
    Scott Smith

    Scott Smith Inactive Alumni

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    Is Exchange running?
     
    Scott Smith,
    #4
  6. 2007/07/02
    speshalted

    speshalted Inactive Thread Starter

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    Exchange does not run on this server.
     
    speshalted,
    #5
  7. 2007/07/20
    scorp508

    scorp508 Inactive

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    Is PAE enabled on this server? It'll have to be with 8Gigs of RAM.
     
    scorp508,
    #6
  8. 2007/07/23
    speshalted

    speshalted Inactive Thread Starter

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    Yes, the /pae switch is set.

    I have not found any information about this so I have resorted to opening a support incident with microsoft. I just sent them the server logs, so hopefully something will be done soon.
     
    speshalted,
    #7
  9. 2007/07/23
    Bursley

    Bursley Well-Known Member Alumni

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    are you running 32 or 64 bit Windows? 32bit has a limitation on the amount of RAM it detects.
    Also is OS install mode set in the BIOS. If it is, turn it off.
     
    Bursley,
    #8

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