Low sound output from CD drive

I installed a CD-RW drive on my W98 computer that also has a DVD-ROM drive installed. The sound cables from both drives are plugged into the two jacks on the sound card. The ROM plays audio CDs fine, but the RW has extremely low playback volume. I checked all the volume sliders and they're up and not muted. Any suggestions? Thanks.

 

Do you have the correct volume controls showing in the volume control applet? Don't know what the two jacks are on your sound card but I would guess that one is cd audio (which is already working for you) and the other would probably be an auxillary. If you don't have auxillary showing in the volume control click on options-properties, make sure playback is ticked and then check the box next to auxillary. Just a wag here but got to get started somewhere.

 

Thanks Zander...I made sure the sliders on ALL the playback volume controls were up and not muted, but still no change.

 

I understand that all of the volume controls that you see are as they should be but are all of the volume controls being displayed? Perhaps they are but it's possible that the one you need isn't and to get it to show up you would need to do as I said. It's been my experience that most of the time they aren't all displayed by default. Sorry if you've already checked this but I just wanted to be sure.

 

I should have been more specific...I ticked the boxes of all the volume controls to display them, then made sure the sliders were up on all of them and none were muted. There's 14 controls under playback but apparently none apply to my burner. My sound controller is Yamaha DS-XG, and I haven't found any relevent settings in it's properties.

 

Rich

Reverse the cables only on the sound card! If it now changes the drive that plays proper sound then you have a bad cable.

Mike

 

Sorry...........

If they both don't work now. Remove the cable going to the CDRW and use only the known good cable to the CDRW.

If this don't work you may have a bad connector on the CDRW or sound card.

Mike

 

Try the following RichC :

Click on Start, Settings, Control Panel, Double-Click System, click Hardware, Device Manager, open the branch which says DVD/CD ROM drives and right-click on the one you've problems with. and click Properties. Click on the Properties tab, and there should be a CD Player Volume slider. Check that it is to the max (you may want to check the other one too).

The above is on my WinXP Pro OS.

 

I checked the Properties in Device Manager but there were no volume controls. The support BB of my burner's website also suggested switching the cables to troubleshoot. He also wrote that I may have to choose to playback the audio in one drive or the other on a W98 system. I'll try the cable switch when I get more time to mess with it. Thanks for your help.

 

I'll say this!

If you can move the cable CD end only, from the cd to CDR and it plays on the CDR, then with the correct cable you could play from either.

Mike