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Inactive Loud Fan, Slow Computer, Possible Virus

Discussion in 'Malware and Virus Removal Archive' started by melodieturk, 2010/01/22.

  1. 2010/01/22
    melodieturk

    melodieturk Inactive Thread Starter

    Joined:
    2010/01/22
    Messages:
    7
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    [Inactive] Loud Fan, Slow Computer, Possible Virus

    My fan is really loud and running all the time. My laptop is running very slow. I continue to have errors popup when trying to put into hibernation of the RDFNSAgent. I am attaching my two files, dds.txt and attach.txt. Any help you can give would be very much appreciated. I have a feeling whatever is wrong with my laptop is also wrong with my daughters computer, it is running super slow also.

    I am networked with five other computers in our house. I cleaned out the vents on my laptop less than a month ago.



    DDS (Ver_09-12-01.01) - NTFSx86
    Run by Mel - Personal at 20:22:49.10 on Fri 01/22/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.934 [GMT -8:00]

    AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

    ============== Running Processes ===============

    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    svchost.exe
    svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\WINDOWS\system32\srvany.exe
    C:\pvsw\bin\w3dbsmgr.exe
    C:\WINDOWS\system32\PSIService.exe
    C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\SearchIndexer.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files\Pure Networks\Network Magic\nmapp.exe
    C:\Program Files\RegDefense\RDFNSListener.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\ArcSoft\TotalMedia Backup\uBBMonitor.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Documents and Settings\Mel - Personal\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.tattoodle.com?tid=0
    uSearch Bar =
    uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070209
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyOverride = localhost
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    uURLSearchHooks: H - No File
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    uURLSearchHooks: H - No File
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: {F0626A63-410B-45E2-99A1-3F2475B2D695} - No File
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    TB: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [Auto EPSON Stylus C82 Series on SHIPPING] c:\windows\system32\spool\drivers\w32x86\3\e_s0hic1.exe /p40 "auto epson stylus c82 series on shipping" /o26 "\\shipping\Epson_receiving" /M "Stylus C82 "
    mRun: [Auto EPSON Stylus C86 Series on CUSTSERV2] c:\windows\system32\spool\drivers\w32x86\3\e_s4i2r1.exe /p41 "auto epson stylus c86 series on custserv2" /o26 "\\custserv2\EPSON_shipping" /M "Stylus C86 "
    mRun: [Auto EPSON Stylus C86 Series on SHIPPING1] c:\windows\system32\spool\drivers\w32x86\3\e_s4i2r1.exe /p41 "auto epson stylus c86 series on shipping1" /o26 "\\shipping1\EPSON_shipping" /M "Stylus C86 "
    mRun: [\\KEVIN\EPSON Stylus CX5800F Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiala.exe /p35 "\\kevin\EPSON Stylus CX5800F Series" /O6 "USB001" /M "Stylus CX5800F "
    mRun: [EPSON Stylus CX5800F Series (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\E_FATIALA.EXE /P36 "EPSON Stylus CX5800F Series (Copy 1)" /O6 "USB003" /M "Stylus CX5800F "
    mRun: [Auto EPSON Stylus CX5800F Series on EXTRA] c:\windows\system32\spool\drivers\w32x86\3\e_fatiala.exe /p41 "auto epson stylus cx5800f series on extra" /o25 "\\extra\Epson on Extra PC" /M "Stylus CX5800F "
    mRun: [\\MELODIE\EPSON Stylus CX5800F Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiala.exe /p37 "\\melodie\EPSON Stylus CX5800F Series" /O6 "USB001" /M "Stylus CX5800F "
    mRun: [Auto EPSON Stylus C82 Series on REBEKAH] c:\windows\system32\spool\drivers\w32x86\3\e_s0hic1.exe /p39 "auto epson stylus c82 series on rebekah" /o19 "\\rebekah\Epson C82" /M "Stylus C82 "
    mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
    mRun: [\\kevin-47235b1b1\EPSON Stylus C82 Series] c:\windows\system32\spool\drivers\w32x86\3\e_s0hic1.exe /p41 "\\kevin-47235b1b1\EPSON Stylus C82 Series" /O6 "USB001" /M "Stylus C82 "
    mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe "
    mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
    mRun: [RDFNSAgent] c:\program files\regdefense\RDFNSAgent.exe
    mRun: [RDFNSListener] c:\program files\regdefense\RDFNSListener.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe "
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe "
    mRun: [Corel File Shell Monitor] c:\program files\corel\corel paint shop pro photo x2\CorelIOMonitor.exe
    mRun: [Logitech Utility] Logi_MwX.Exe
    mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
    mRun: [Corel Photo Downloader] "c:\program files\common files\corel\corel photodownloader\Corel Photo Downloader.exe" -startup
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\totalm~1.lnk - c:\program files\arcsoft\totalmedia backup\uBBMonitor.exe
    IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZU
    IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Trusted Zone: internet
    Trusted Zone: mcafee.com
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1171606851687
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    Hosts: 216.148.227.147 nswsmtp

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\mel-pe~1\applic~1\mozilla\firefox\profiles\tlgpb10b.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=DEF&v=19&q=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.tattoodle.com?tid={84EAA11F-6B14-3DB4-655D-A838E5B2801F}
    FF - prefs.js: keyword.URL - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=19&tid={84EAA11F-6B14-3DB4-655D-A838E5B2801F}&q=
    FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
    FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);

    ============= SERVICES / DRIVERS ===============

    S3 ADM851X;ADM851X USB To Fast Ethernet Adapter;c:\windows\system32\drivers\adm851x.sys --> c:\windows\system32\drivers\ADM851X.SYS [?]

    =============== Created Last 30 ================

    2010-01-17 04:20:17 0 d-----w- c:\windows\system32\drivers\USB_Ethernet
    2010-01-13 02:16:19 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
    2010-01-02 17:14:03 266360 ----a-w- c:\windows\system32\TweakUI.exe
    2010-01-02 17:14:03 160217 ----a-w- c:\windows\system32\PowerToysLicense.rtf
    2009-12-24 18:35:11 0 d-----w- c:\windows\system32\appmgmt

    ==================== Find3M ====================

    2094-01-28 04:15:14 42512 ----a-w- c:\windows\fonts\AnkeCalligraph.TTF
    2010-01-14 03:09:07 2932 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
    2009-12-21 13:19:18 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
    2009-12-19 03:16:11 6320 -c--a-w- c:\windows\system32\KGyGaAvL.sys
    2009-10-30 11:17:05 8 --sh--r- c:\docume~1\alluse~1\applic~1\7F1A59C44C.sys
    2009-07-06 17:20:22 220 --sh--w- c:\windows\dwin.sys
    2008-07-09 15:56:07 16384 -csha-w- c:\windows\temp\history\history.ie5\index.dat
    2008-07-09 15:56:07 49152 -csha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

    ============= FINISH: 20:25:29.78 ===============

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 2/15/2007 7:11:47 PM
    System Uptime: 1/22/2010 6:11:38 PM (2 hours ago)

    Motherboard: Dell Inc. | | 0PM607
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-52 | Socket M2/S1G1 | 1596/200mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 112 GiB total, 13.992 GiB free.
    D: is CDROM ()
    E: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    Description: AMD K8 Processor
    Device ID: ACPI\AUTHENTICAMD_-_X86_FAMILY_15_MODEL_72\_0
    Manufacturer: Advanced Micro Devices
    Name: AMD Turion(tm) 64 X2 Mobile Technology TL-52
    PNP Device ID: ACPI\AUTHENTICAMD_-_X86_FAMILY_15_MODEL_72\_0
    Service: AmdK8

    Class GUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    Description: AMD K8 Processor
    Device ID: ACPI\AUTHENTICAMD_-_X86_FAMILY_15_MODEL_72\_1
    Manufacturer: Advanced Micro Devices
    Name: AMD Turion(tm) 64 X2 Mobile Technology TL-52
    PNP Device ID: ACPI\AUTHENTICAMD_-_X86_FAMILY_15_MODEL_72\_1
    Service: AmdK8

    ==== System Restore Points ===================

    RP875: 10/24/2009 10:34:38 PM - System Checkpoint
    RP876: 10/25/2009 11:39:52 PM - System Checkpoint
    RP877: 10/26/2009 11:54:32 PM - System Checkpoint

    ==== Installed Programs ======================

    Add/Remove Pro (Freeware)
    Address Fixer
    Adobe Acrobat 8 Standard
    Adobe Acrobat 8.2.0 - CPSID_52074
    Adobe Acrobat 8.2.0 Standard
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Flash Player 10 Plugin
    Adobe Flash Player ActiveX
    Adobe Shockwave Player 11.5
    Amazon MP3 Downloader 1.0.5
    AMD Processor Driver
    ArcSoft TotalMedia Backup
    ATI Catalyst Control Center
    ATI Display Driver
    AudibleManager
    BlackBerry Desktop Software 5.0.1
    Business Complete Care Services Agreement
    Cisco Network Magic
    Conexant HDA D110 MDC V.92 Modem
    Corel MediaOne
    Corel Paint Shop Pro Photo X2
    Corel Painter Photo Essentials 4
    Critical Update for Windows Media Player 11 (KB959772)
    Dell Wireless WLAN Card
    Driver Installer
    EPSON Printer Software
    EPSON Scan
    FaceDub
    Fast Browser Search (My Tattoons)
    High Definition Audio Driver Package - KB835221
    HomeBase 2.3
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    InterActual Player
    J2SE Runtime Environment 5.0 Update 11
    Java(TM) 6 Update 15
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Juniper Networks Host Checker
    Lextek Language Identifier v. 2.0
    Logitech MouseWare 9.79
    Logitech Resource Center
    McAfee SecurityCenter
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office FrontPage 2003
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Software Update for Web Folders (English) 12
    Microsoft User-Mode Driver Framework Feature Pack 1.5
    Microsoft Visual J# 2.0 Redistributable Package
    Modem Helper
    Mozilla Firefox (3.5.7)
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB933579)
    My Project Name-1
    Network Magic
    NoteWorthy Player
    Octoshape add-in for Adobe Flash Player
    Peachtree Accounting 2007
    Peachtree Pro Accounting 2007
    PHOTORECOVERY LE
    PowerDVD 5.7
    Pure Networks Platform
    Quicken 2007
    QuickTime
    RegDefense
    Samsung PC Studio
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB973704)
    Security Update for Microsoft Office Excel 2007 (KB973593)
    Security Update for Microsoft Office Outlook 2007 (KB972363)
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)
    Security Update for Microsoft Office Publisher 2007 (KB969693)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB969604)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    SmartCard2000
    Smilebox
    Stamps.com
    Stamps.com Address Book Support for Microsoft Outlook 97-2007
    Stamps.com Application Support for Microsoft Outlook 2000, 2002, 2003
    Stamps.com Application Support for Microsoft Word 2000, 2002, 2003
    Stamps.com support for Microsoft Outlook 2000-2007
    Stamps.com support for Microsoft Outlook 97-2007
    Stamps.com support for Microsoft Word 2000-2007
    Synaptics Pointing Device Driver
    Tweak UI
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office InfoPath 2007 (KB976416)
    Update for Outlook 2007 Junk Email Filter (kb977839)
    Update for Windows Internet Explorer 8 (KB971930)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Vocal Remover
    Walmart MP3 Music Downloads
    WebEx Support Manager for Internet Explorer
    WebFldrs XP
    WIDCOMM Bluetooth Software
    Windows Driver Package - Ricoh Company (rimsptsk) hdc (11/14/2006 6.00.01.04)
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Imaging Component
    Windows Installer Clean Up
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Presentation Foundation
    Windows XP Service Pack 3
    WinZip 11.2

    ==== End Of File ===========================
     
    Last edited: 2010/01/23
  2. 2010/01/22
    crunchie

    crunchie Inactive

    Joined:
    2010/01/12
    Messages:
    982
    Likes Received:
    5
    Hi and welcome :).

    When was the last time you cleaned out the vents on the laptops?

    Are the two networked together?

    ==

    The formatting of the logs is too hard to read.

    Please re-run DDS and when the log opens, go to the 'format' Tab and uncheck 'wordwrap.'
    Save the logs then post them here please.

    You may edit your first post with the new logs.
     

  3. to hide this advert.

  4. 2010/01/23
    melodieturk

    melodieturk Inactive Thread Starter

    Joined:
    2010/01/22
    Messages:
    7
    Likes Received:
    0
    Edited my original logs and answered your questions.
     
  5. 2010/01/23
    crunchie

    crunchie Inactive

    Joined:
    2010/01/12
    Messages:
    982
    Likes Received:
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    • Go to Start > Control Panel double-click on the Software icon > add/remove programs.
    • Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
    • Select it and click Remove.
    • Then Download and install the newest version from here:
    • http://www.java.com/en/download/manual.jsp

    ==

    What are the ambient temperatures where these lappies are running?

    ==

    Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Download the update from here if you have problems.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    Make sure that you restart the computer.

    Post new HJT log.
     
  6. 2010/01/24
    melodieturk

    melodieturk Inactive Thread Starter

    Joined:
    2010/01/22
    Messages:
    7
    Likes Received:
    0
    The ambient temperature is 70 degrees, we have central air.

    Malwarebytes' Anti-Malware 1.44
    Database version: 3622
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    1/24/2010 7:52:24 AM
    mbam-log-2010-01-24 (07-52-24).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 397804
    Time elapsed: 8 hour(s), 27 minute(s), 41 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 3
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\(default) (Adware.Hotbar) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\Fonts\français.EXE (Worm.Archive) -> Quarantined and deleted successfully.

    ----------

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:48:43 AM, on 1/24/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\WINDOWS\system32\srvany.exe
    C:\pvsw\bin\w3dbsmgr.exe
    C:\WINDOWS\system32\PSIService.exe
    C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files\Pure Networks\Network Magic\nmapp.exe
    C:\Program Files\RegDefense\RDFNSListener.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Mel - Personal\Desktop\HijackThis.exe
    C:\Program Files\Common Files\McAfee\HackerWatch\HWUpdChk.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070209
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tattoodle.com?tid=0
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070209
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
    O1 - Hosts: 216.148.227.147 nswsmtp
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: (no name) - {F0626A63-410B-45E2-99A1-3F2475B2D695} - (no file)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [Auto EPSON Stylus C82 Series on SHIPPING] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE /P40 "Auto EPSON Stylus C82 Series on SHIPPING" /O26 "\\SHIPPING\Epson_receiving" /M "Stylus C82 "
    O4 - HKLM\..\Run: [Auto EPSON Stylus C86 Series on CUSTSERV2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE /P41 "Auto EPSON Stylus C86 Series on CUSTSERV2" /O26 "\\CUSTSERV2\EPSON_shipping" /M "Stylus C86 "
    O4 - HKLM\..\Run: [Auto EPSON Stylus C86 Series on SHIPPING1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE /P41 "Auto EPSON Stylus C86 Series on SHIPPING1" /O26 "\\SHIPPING1\EPSON_shipping" /M "Stylus C86 "
    O4 - HKLM\..\Run: [\\KEVIN\EPSON Stylus CX5800F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIALA.EXE /P35 "\\KEVIN\EPSON Stylus CX5800F Series" /O6 "USB001" /M "Stylus CX5800F "
    O4 - HKLM\..\Run: [EPSON Stylus CX5800F Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIALA.EXE /P36 "EPSON Stylus CX5800F Series (Copy 1)" /O6 "USB003" /M "Stylus CX5800F "
    O4 - HKLM\..\Run: [Auto EPSON Stylus CX5800F Series on EXTRA] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIALA.EXE /P41 "Auto EPSON Stylus CX5800F Series on EXTRA" /O25 "\\EXTRA\Epson on Extra PC" /M "Stylus CX5800F "
    O4 - HKLM\..\Run: [\\MELODIE\EPSON Stylus CX5800F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIALA.EXE /P37 "\\MELODIE\EPSON Stylus CX5800F Series" /O6 "USB001" /M "Stylus CX5800F "
    O4 - HKLM\..\Run: [Auto EPSON Stylus C82 Series on REBEKAH] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE /P39 "Auto EPSON Stylus C82 Series on REBEKAH" /O19 "\\REBEKAH\Epson C82" /M "Stylus C82 "
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [\\kevin-47235b1b1\EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE /P41 "\\kevin-47235b1b1\EPSON Stylus C82 Series" /O6 "USB001" /M "Stylus C82 "
    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe "
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [RDFNSAgent] C:\Program Files\RegDefense\RDFNSAgent.exe
    O4 - HKLM\..\Run: [RDFNSListener] C:\Program Files\RegDefense\RDFNSListener.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe "
    O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe "
    O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: TotalMedia Backup Monitor.lnk = C:\Program Files\ArcSoft\TotalMedia Backup\uBBMonitor.exe
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1171606851687
    O16 - DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} (Photo Upload Plugin Class) - http://samsclubus.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = turkhouse
    O17 - HKLM\Software\..\Telephony: DomainName = turkhouse
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = turkhouse
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = turkhouse
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - C:\WINDOWS\system32\srvany.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 15420 bytes
     
  7. 2010/01/24
    melodieturk

    melodieturk Inactive Thread Starter

    Joined:
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    Messages:
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    Oh, I had one error pop up upon restart "RDAgent has encountered a problem and needs to close. "
     
  8. 2010/01/24
    crunchie

    crunchie Inactive

    Joined:
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    Messages:
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    Can you please do the following.


    ===============

    Scan with HijackThis and then place a check next to all the following, if present:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)

    O2 - BHO: (no name) - {F0626A63-410B-45E2-99A1-3F2475B2D695} - (no file)


    Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked ".

    ===============

    Download and Run ATF Cleaner
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it.

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.

    ================

    Your hard drive is getting close to capacity by the looks. I think you should consider adding another and transferring some of the files over to it.

    ================


    Please download FileFind from Atribune:
    http://www.atribune.org/downloads/FileFind.zip

    Unzip the file and save it to your desktop.

    To run FileFind, please do the following:
    • Click on FileFind.exe
    • In the box labeled "Enter the directory to search "
    • Enter Drive eg.. C:\
    • In the box labeled "Enter the file to search "
    • Enter the file RDAgent
    • Now click on the "Find" button
    • Once the utility has found the files click on "Export "
    • This will save a text file to your C:\ drive as "Export.txt "
    • Double click on Export.txt, copy and paste this information in your next post.
     
  9. 2010/01/25
    melodieturk

    melodieturk Inactive Thread Starter

    Joined:
    2010/01/22
    Messages:
    7
    Likes Received:
    0
    Okay, I fixed files with HiJackThis. Cleaned files with ATF Cleaner. Used FileFind, it found 0 files for RDAgent. I also moved some files to my external drive.

    And thank you for all your help so far. I did run MalwareBytes on all the other computers in our house and found 1 Trojan. The other computers seem to be running well so far.
     
  10. 2010/01/25
    crunchie

    crunchie Inactive

    Joined:
    2010/01/12
    Messages:
    982
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    5
    Strange that it could not be found considering that it had a problem and had to close, earlier.

    ==

    Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with [color= "blue"]Kaspersky Online Scanner[/color]

    Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

    Click Yes, when prompted to install its ActiveX component.
    (Note.. for Internet [color= "#3333FF"]Explorer 7[/color] users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
    The program launches and downloads the latest definition files.
    • Once the files are downloaded click on Next
    • Click on Scan Settings and configure as follows:
      • Scan using the following Anti-Virus database:
        • [color= "#6666CC"]Extended[/color]
      • Scan Options:
        • [color= "#6666CC"]Scan Archives[/color]
        • [color= "#6666CC"]Scan Mail Bases[/color]
    • Click OK and, under select a target to scan, select My Computer
    When the scan is done, in the [color= "Navy"]Scan is completed [/color]window (below), any infection is displayed.
    There is no option to clean/disinfect, however, we need to analyze the information on the report.
    Kas-SaveReport-1.gif
    Kas-Savetxt.gif
    To obtain the report:
    Click on: Save Report As (above - red blinking arrow)
    Next, in the [color= "Navy"]Save as [/color]prompt, [color= "navy"]Save in[/color] area, select: Desktop
    In the [color= "navy"]File name[/color] area, use KScan, or something similar
    In [color= "navy"]Save as type[/color], click the drop arrow and select: Text file [*.txt]
    Then, click: Save
    Please post the [color= "Navy"]Kaspersky Online Scanner Report [/color]in your reply.
     
  11. 2010/02/16
    melodieturk

    melodieturk Inactive Thread Starter

    Joined:
    2010/01/22
    Messages:
    7
    Likes Received:
    0
    Fixed, finally

    Crunchie - Please forgive my long response time, but I unfortunately got sick along the way. And I finally gave up. My laptop wouldn't start in anything, but safe mode and it took over an hour for it to boot up. I reformatted the hard drive and have spent the last week installing my applications. I want to say thank you for all the help, though. I did use some of the applications to clean up the other four computers at our house. So, please consider this post closed. I'm up and running very well at this moment. :D
     
  12. 2010/02/16
    crunchie

    crunchie Inactive

    Joined:
    2010/01/12
    Messages:
    982
    Likes Received:
    5
    No worries and thanks for getting back to us. Hope you are feeling better :).
     

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