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Inactive .lnk W7 x32 Virus malware removal

Discussion in 'Malware and Virus Removal Archive' started by rcabello, 2010/09/12.

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  1. 2010/09/12
    rcabello

    rcabello Inactive Thread Starter

    Joined:
    2010/09/08
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    [Inactive] .lnk W7 x32 Virus malware removal

    A few days ago a virus took over all my shortcuts on my desktop and start menu by replacing all the extension of the programs with .lnk and making them inoperable.

    All the various program icons have been replaced by Adobe Acrobat icon. When clicked leads to a dead-end Acrobat Window with the following message:
    "Adobe Reader cannot open "outicon.exe" because it is either a nor supported file type or the file has been damaged. "

    To operate my essential programs I have had to C:> program files. specific program> and click .exe file. This, obviusly, has not worked for some programs like Adobe CS3.
    I followed a suggestion to restart my Dell Inspiron computer>pressing F8>safe mode networking> restore> but I was unable to disable it as instructed because restore became restore.lnk

    DDS:


    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Roberto at 23:52:30.16 on Sat 09/11/2010
    Internet Explorer: 8.0.7600.16385
    Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.3070.980 [GMT -7:00]


    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\svchost.exe -k apphost
    C:\Windows\system32\Dwm.exe
    C:\Program Files\Microsoft Office\OFFICE11\Business Contact Manager\BcmSqlStartupSvc.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\CISVC.EXE
    C:\Windows\system32\crypserv.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Windows\system32\rundll32.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
    C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    C:\Windows\system32\mqsvc.exe
    C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
    C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
    C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    C:\Program Files\SmarThru Office\LegacyLauncher.exe
    C:\Windows\twain_32\Samsung\CLX6200\Scan2Pc.exe
    C:\Windows\Samsung\PanelMgr\SSMMgr.exe
    C:\Program Files\Raxco\PerfectSpeed20\PerfectSpeed.exe
    C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
    C:\Program Files\Raxco\PerfectSpeed20\Rx2Agent.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Windows\System32\STacSV.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\system32\svchost.exe -k iissvcs
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\SearchIndexer.exe
    c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    C:\Program Files\Raxco\PerfectDisk10\PDAgentS1.exe
    C:\Program Files\Raxco\PerfectSpeed20\Rx2Engine.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Program Files\Raxco\PerfectSpeed20\Rx2AgentS1.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
    C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
    C:\Windows\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Program Files\Microsoft Office\Office14\EXCEL.EXE
    C:\Program Files\Intuit\QuickBooks Product Listing Service\QBProductListingCOMServer.exe
    C:\Program Files\Intuit\QuickBooks Product Listing Service\QBProductListingCOMServer.exe
    C:\Program Files\Intuit\QuickBooks 2007\QBCSB2.exe
    C:\Program Files\Intuit\QuickBooks 2007\QBCSB2.exe
    C:\Program Files\Intuit\QuickBooks 2007\QBW32.EXE
    C:\Program Files\Intuit\QuickBooks 2007\QBHelp.exe
    C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgr.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
    C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
    C:\Windows\system32\msiexec.exe
    C:\Windows\system32\MsiExec.exe
    C:\Program Files\j2 Messenger 4.4\J2GTray.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Adobe\Adobe InDesign CS3\InDesign.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\McAfee\VirusScan\mcods.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Users\Roberto\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PQ722F2M\windows-kb890830-v3.10[1].exe
    c:\3e677e84449afbf2121b8cef43cae0\mrtstub.exe
    C:\Windows\system32\MRT.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Users\Roberto\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XAGEIU2O\dds[1].scr
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uDefault_Page_URL = hxxp://www.msn.com
    uSearch Page = hxxp://www.google.com
    uStart Page = hxxp://www.msn.com
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
    mURLSearchHooks: ONLINE-TV Toolbar: {a8baaddd-ab98-4cdb-84cc-3c9ed9f38d1e} - c:\program files\online-tv\tbONL1.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
    BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100518071450.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: ONLINE-TV Toolbar: {a8baaddd-ab98-4cdb-84cc-3c9ed9f38d1e} - c:\program files\online-tv\tbONL1.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\mif5ba~1\office14\URLREDIR.DLL
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
    BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1025.0\msneshellx.dll
    TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1025.0\msneshellx.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
    TB: ONLINE-TV Toolbar: {a8baaddd-ab98-4cdb-84cc-3c9ed9f38d1e} - c:\program files\online-tv\tbONL1.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [j2 4.4] "c:\program files\j2 messenger 4.4\J2GDllCmd.exe" /R
    uRun: [RegistryBooster] "c:\program files\uniblue\registrybooster\launcher.exe" delay 20000
    mRun: [CCUTRAYICON] c:\program files\intel\inteldh\ccu\CCU_TrayIcon.exe
    mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe "
    mRun: [NMSSupport] "c:\program files\common files\intel\inteldh\nms\support\IntelHCTAgent.exe" /startup
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [STO Backup Service] c:\program files\smarthru office\BackUpSvr.exe
    mRun: [STO Launcher Service] c:\program files\smarthru office\LegacyLauncher.exe /run
    mRun: [6200 Scan2PC] "c:\windows\twain_32\samsung\clx6200\Scan2Pc.exe "
    mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe "
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe "
    mRun: [PerfectSpeed.exe] c:\program files\raxco\perfectspeed20\PerfectSpeed.exe /tray /startrun
    StartupFolder: c:\users\roberto\appdata\roaming\micros~1\windows\startm~1\programs\startup\jconne~1.lnk - c:\program files\j2 messenger 4.4\J2GTray.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000003}\_SC_Acrobat.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~2.lnk - d:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Append to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert link target to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert link target to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert selected links to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert selected links to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Convert selection to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert selection to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
    IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office14\EXCEL.EXE/3000
    IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
    IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
    IE: Se&nd to OneNote - /105
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
    IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
    IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
    IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
    IE: {A36A58CC-70D5-4462-9C90-C0E9D244B230} - {EB9A74A6-809C-46D2-9CC4-0CC6F2ABC2F1} - c:\program files\smarthru office\WebCapture.dll
    IE: {A5183750-A927-4ec3-B027-C633A2D5418C} - {EBE9D950-A4D8-42CD-957A-8335FEE71123} - c:\program files\smarthru office\WebCapture.dll
    IE: {BDC4DF0E-D605-48d6-B4AF-CA5927A463EE} - {FC94154C-970A-4BDF-B110-03C8D3DA93A7} - c:\program files\smarthru office\WebCapture.dll
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office2010.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
    DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
    DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
    DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
    DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {B0DE2DE0-B7B1-438B-8B7F-59CD9C94AD88} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom2_2006.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {F8A9F96F-8375-4596-BD89-EEAE2781D810} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom1.cab
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2007\HelpAsyncPluggableProtocol.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    AppInit_DLLs: c:\progra~1\google\google~1\GO36F4~1.DLL

    ============= SERVICES / DRIVERS ===============

    R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-5 385880]
    R0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-4-12 160720]
    R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-4-12 64304]
    R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-4-12 54776]
    R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-10-29 208896]
    R2 nmsgopro;GoProto Protocol Driver for NMS;c:\windows\system32\drivers\nmsgopro.sys [2006-9-27 28672]
    R2 nmsunidr;UniDriver for NMS;c:\windows\system32\drivers\nmsunidr.sys [2006-10-19 7424]
    R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.sys [2010-6-1 5120]
    R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-4-12 55456]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-3-19 152320]
    R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-3-19 51688]
    R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-4-12 312616]
    R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-12 83496]
    R3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
    R3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-3-19 34248]
    S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-3-19 40552]

    =============== Created Last 30 ================

    2010-09-11 19:01:54 0 d-----w- C:\3e677e84449afbf2121b8cef43cae0
    2010-09-11 18:09:23 17988 ----a-w- c:\users\roberto\900793119.tif
    2010-09-11 00:40:27 3048960 ----a-w- c:\users\roberto\mvt_en-us.msi
    2010-09-11 00:38:04 0 d-----w- c:\users\roberto\8F1A20DC251D47B091B7DCA2523EE6C9.TMP
    2010-09-08 07:06:03 0 d-----w- c:\program files\Uniblue
    2010-09-08 05:48:23 0 d-----w- c:\users\roberto\appdata\roaming\Uniblue
    2010-08-26 08:07:54 29272 ----a-r- c:\windows\system32\AdobePDF.dll
    2010-08-24 23:58:11 571904 ----a-w- c:\windows\system32\oleaut32.dll
    2010-08-22 23:24:30 43520 --sha-w- c:\users\roberto\Thumbs.db

    ==================== Find3M ====================

    2010-08-04 17:19:09 748926 ----a-w- c:\windows\system32\perfh00A.dat
    2010-08-04 17:19:09 748452 ----a-w- c:\windows\system32\perfh00C.dat
    2010-08-04 17:19:09 154918 ----a-w- c:\windows\system32\perfc00A.dat
    2010-08-04 17:19:09 146362 ----a-w- c:\windows\system32\perfc00C.dat
    2010-07-29 06:30:49 197632 ----a-w- c:\windows\system32\ir32_32.dll
    2010-07-29 06:30:34 82944 ----a-w- c:\windows\system32\iccvid.dll
    2010-07-08 23:47:56 41390 ----a-w- c:\windows\system32\perfd00A.dat
    2010-07-08 23:47:56 41390 ----a-w- c:\windows\inf\perflib\0c0a\perfd.dat
    2010-07-08 23:47:56 41390 ----a-w- c:\windows\inf\perflib\0c0a\perfc.dat
    2010-07-08 23:47:56 341432 ----a-w- c:\windows\system32\perfi00A.dat
    2010-07-08 23:47:56 341432 ----a-w- c:\windows\inf\perflib\0c0a\perfi.dat
    2010-07-08 23:47:56 341432 ----a-w- c:\windows\inf\perflib\0c0a\perfh.dat
    2010-07-08 23:39:58 38160 ----a-w- c:\windows\system32\perfd00C.dat
    2010-07-08 23:39:58 38160 ----a-w- c:\windows\inf\perflib\040c\perfd.dat
    2010-07-08 23:39:58 38160 ----a-w- c:\windows\inf\perflib\040c\perfc.dat
    2010-07-08 23:39:58 344522 ----a-w- c:\windows\system32\perfi00C.dat
    2010-07-08 23:39:58 344522 ----a-w- c:\windows\inf\perflib\040c\perfi.dat
    2010-07-08 23:39:58 344522 ----a-w- c:\windows\inf\perflib\040c\perfh.dat
    2010-06-30 06:25:31 978432 ----a-w- c:\windows\system32\wininet.dll
    2010-06-19 06:33:29 3955080 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2010-06-19 06:33:29 3899784 ----a-w- c:\windows\system32\ntoskrnl.exe
    2010-06-19 06:23:50 37376 ----a-w- c:\windows\system32\rtutils.dll
    2010-06-19 04:07:18 2326016 ----a-w- c:\windows\system32\win32k.sys
    2010-06-16 05:48:35 224256 ----a-w- c:\windows\system32\schannel.dll
    2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
    2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
    2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
    2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
    2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
    2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
    2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
    2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
    2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
    2007-02-06 07:35:02 32774 ----a-w- c:\program files\2wconfig.dll
    2007-02-06 07:33:28 135168 ----a-w- c:\program files\LaunchSetupWiz.exe
    2007-02-06 07:33:22 176128 ----a-w- c:\program files\GoHomePortal.exe
    2007-02-06 07:32:58 303104 ----a-w- c:\program files\Uninstaller.exe
    2007-02-06 07:32:44 180224 ----a-w- c:\program files\WCAG.exe
    2007-02-06 07:32:39 167936 ----a-w- c:\program files\WirelessConsoleApp.exe
    2007-02-06 07:32:33 626688 ----a-w- c:\program files\WebWorks.exe
    2007-02-06 07:31:36 135168 ----a-w- c:\program files\WebSec.dll
    2007-02-06 07:31:30 376832 ----a-w- c:\program files\RGWProv.dll
    2007-02-06 07:30:20 266240 ----a-w- c:\program files\NetAPI.dll
    2007-02-06 07:29:57 139264 ----a-w- c:\program files\Endec.dll
    2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
    2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

    ============= FINISH: 23:56:02.19 ===============

    Thank you,
    Rcabello
     
  2. 2010/09/12
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Please, don't double post. I'm deleting your other topic....

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows 7 Ultimate
    Boot Device: \Device\HarddiskVolume3
    Install Date: 4/8/2010 1:51:06 PM
    System Uptime: 9/8/2010 5:26:45 PM (78 hours ago)

    Motherboard: Dell Inc. | | 0CT017
    Processor: Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz | Microprocessor | 1862/1066mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 456 GiB total, 121.068 GiB free.
    D: is FIXED (NTFS) - 10 GiB total, 3.702 GiB free.
    E: is CDROM ()
    F: is FIXED (NTFS) - 149 GiB total, 87.708 GiB free.
    G: is FIXED (NTFS) - 298 GiB total, 59.804 GiB free.
    H: is Removable
    J: is FIXED (NTFS) - 1397 GiB total, 36.875 GiB free.

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP111: 8/22/2010 7:00:41 PM - Windows Backup
    RP112: 8/25/2010 3:00:19 AM - Windows Update
    RP113: 8/29/2010 7:01:11 PM - Windows Backup
    RP114: 9/5/2010 7:01:13 PM - Windows Backup
    RP115: 9/7/2010 7:56:29 PM - Windows Update
    RP116: 9/7/2010 11:49:14 PM - Installed PerfectDisk 10 Home Edition.

    ==== Installed Programs ======================

    Add or Remove Adobe Creative Suite 3 Design Standard
    Adobe Acrobat 8 Professional
    Adobe Acrobat 8.2.3 Professional
    Adobe Acrobat 8.2.4 - CPSID_83708
    Adobe AIR
    Adobe Anchor Service CS3
    Adobe Asset Services CS3
    Adobe Bridge CS3
    Adobe Bridge Start Meeting
    Adobe BridgeTalk Plugin CS3
    Adobe Camera Raw 4.0
    Adobe CMaps
    Adobe Color - Photoshop Specific
    Adobe Color Common Settings
    Adobe Color EU Extra Settings
    Adobe Color JA Extra Settings
    Adobe Color NA Recommended Settings
    Adobe Creative Suite 3 Design Standard
    Adobe Default Language CS3
    Adobe Device Central CS3
    Adobe Download Manager
    Adobe ExtendScript Toolkit 2
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 9 Plugin
    Adobe Fonts All
    Adobe Help Viewer CS3
    Adobe Illustrator CS3
    Adobe InDesign CS3
    Adobe InDesign CS3 Icon Handler
    Adobe Linguistics CS3
    Adobe Media Player
    Adobe MotionPicture Color Files
    Adobe PageMaker 7.0
    Adobe PDF Library Files
    Adobe Photoshop CS3
    Adobe Reader 9.3.4
    Adobe Setup
    Adobe Shockwave Player 11.5
    Adobe SING CS3
    Adobe Stock Photos CS3
    Adobe Type Support
    Adobe Update Manager CS3
    Adobe Version Cue CS3 Client
    Adobe Version Cue CS3 Server {ko_KR}
    Adobe WAS CS3
    Adobe WinSoft Linguistics Plugin
    Adobe XMP Panels CS3
    AHV content for Acrobat and Flash
    AI RoboForm (All Users)
    ATT-PRT22
    ATT-RC Self Support Tool
    AutoSave Essentials
    Broadcast HTML
    Broadcast HTML Upgrade
    Business Contact Manager for Outlook 2007 SP2
    Canon RAW Image Task for ZoomBrowser EX
    Canon Utilities Digital Photo Professional 3.0
    Canon Utilities EOS Utility
    Canon Utilities Original Data Security Tools
    Canon Utilities PhotoStitch
    Canon Utilities WFT-E1/E2 Utility
    Canon Utilities ZoomBrowser EX
    Compatibility Pack for the 2007 Office system
    Conexant D850 PCI V.92 Modem
    Definition update for Microsoft Office 2010 (KB982726)
    Dell DataSafe Online
    Dell Driver Download Manager
    Dell Support Center (Support Software)
    Dell System Customization Wizard
    DellSupport
    DHTML Editing Component
    Digital Line Detect
    DoulosSIL 4.106
    DoulosSILCompact 4.106
    Encabezamientos de Materia de la Red de Bibliotecas del CSIC
    EOS IEEE1394 WIA Driver
    EOS USB WIA Driver
    FontMSI
    Games, Music, & Photos Launcher
    GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
    Gentium 1.02
    GentiumBasic 1.100
    Google Desktop
    Google Toolbar for Internet Explorer
    High Impact eMail 5
    HP Driver Diagnostics
    HP Print Diagnostic Utility
    Intel(R) Matrix Storage Manager
    Intel(R) Viiv(TM) Software
    j2 Messenger
    Java(TM) SE Runtime Environment 6
    Junk Mail filter update
    MailBoy 2004
    MaxBulk Mailer 7.4.0
    Maxtor Backup
    Maxtor OneTouch III
    McAfee Online Backup
    McAfee Security Scan Plus
    McAfee Total Protection
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Easy Assist
    Microsoft Expression Blend 3
    Microsoft Expression Blend 3 SDK
    Microsoft Expression Design 3
    Microsoft Expression Encoder 3
    Microsoft Expression Studio 3
    Microsoft Expression Web 3
    Microsoft Expression Web 3 SP1
    Microsoft Office 2003 Web Components
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Live Add-in 1.4
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Single Image 2010
    Microsoft Office Small Business Connectivity Components
    Microsoft Office Word MUI (English) 2010
    Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft Silverlight 3 SDK
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Microsoft WSE 2.0 SP3 Runtime
    Microtek FineReader OCR Engine
    Modem Diagnostic Tool
    MSN Toolbar
    MSVCRT
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    NetWaiting
    NVIDIA Display Control Panel
    NVIDIA Drivers
    OGA Notifier 2.0.0048.0
    ONLINE-TV Toolbar
    PDF Settings
    PerfectDisk 10 Home Edition
    PerfectSpeed PC Optimizer
    Platinum Corporate Mailer
    Product Documentation Launcher
    PVSonyDll
    QuickBooks
    QuickBooks Contact Sync
    QuickBooks Premier Edition 2010
    QuickBooks Product Listing Service
    QuickTime for Windows (32-bit)
    RC_Vista.exe
    Readiris Pro 10
    Recovery for Outlook
    Registry Easy v5.6
    Roxio Creator Audio
    Roxio Creator BDAV Plugin
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Drag-to-Disc
    Roxio Express Labeler
    Roxio MyDVD DE
    Roxio Update Manager
    Samsung CLX-6200 Series
    ScanWizard 5
    Seagate Manager Installer
    SigmaTel Audio
    SIL Encore 3 Font System
    Skype web features
    Skype™ 4.1
    SmarThru Office
    SmarThru Office PC Fax
    Sonic Activation Module
    Spelling Dictionaries Support For Adobe Reader 8
    Stellar Phoenix Outlook PST Repair v4.0
    StoreSync
    StuffIt Standard Edition 7.5
    SupportSoft Assisted Service
    SureThing CD Labeler - Stomper Edition 32 bit
    TAC Engine v2.1-6
    TextBridge Pro 11.0
    Uniblue RegistryBooster
    Unicode Phonetic Keyboard 1.02 and SIL Fonts
    Update for Microsoft Office 2010 (KB2202188)
    Update for Microsoft Outlook Social Connector (KB983403)
    URL Assistant
    User's Guides
    Web Extract Pro
    Windows 7 Upgrade Advisor
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live OneCare safety scanner
    Windows Live Sync
    Windows Media Player Add-in for Microsoft FrontPage
    WordPerfect Office 12
    WPF Toolkit June 2009 (Version 3.5.40619.1)
    YouSendIt Acrobat Plug-in
    YouSendIt Application Plug-in SDK
    YouSendIt Express
    YouSendIt Office Family Add-in
    YouSendIt Plug-in for Outlook
    YouSendIt Plug-in for Photoshop

    ==== Event Viewer Messages From Past Week ========

    9/8/2010 8:36:44 PM, Error: volsnap [36] - The shadow copies of volume D: were aborted because the shadow copy storage could not grow due to a user imposed limit.
    9/8/2010 6:58:03 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    9/8/2010 6:56:07 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    9/8/2010 6:56:07 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments " " in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    9/8/2010 6:56:07 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments " " in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    9/8/2010 6:56:01 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    9/8/2010 6:55:54 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments " " in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    9/8/2010 6:55:49 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MOBKFilter NetworkX spldr Wanarpv6
    9/8/2010 6:52:03 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments " " in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}
    9/8/2010 5:27:26 PM, Error: volsnap [27] - The shadow copies of volume G: were aborted during detection because a critical control file could not be opened.
    9/8/2010 5:27:16 PM, Error: Service Control Manager [7000] - The DgiVecp service failed to start due to the following error: DgiVecp is not a valid Win32 application.
    9/6/2010 12:48:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the STacSV service.

    ==== End Of File ===========================
     

  3. to hide this advert.

  4. 2010/09/12
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.pif
    * Rkill.exe


    • * Double-click on the Rkill desktop icon to run the tool.
      * If using Vista or Windows 7 right-click on it and choose Run As Administrator.
      * A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
      * If not, delete the file, then download and use the one provided in Link 2.
      * If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
      * Do not reboot until instructed.
      * If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run then try to immediately run the following.

    Now download and run exeHelper.


    • * Please download exeHelper from Raktor to your desktop.
      * Double-click on exeHelper.com to run the fix.
      * A black window should pop up, press any key to close once the fix is completed.
      * A log file named log.txt will be created in the directory where you ran exeHelper.com
      * Attach the log.txt file to your next message.

    Note: If the window shows a message that says "Error deleting file ", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

    ================================================================

    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

    [color= "Blue"]**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**[/color]
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
      • Click on [color= "Red"]this link[/color] to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • [color= "Red"]WARNING:[/color] Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
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