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Resolved Links and System Restore won't work

Discussion in 'Windows 7' started by aks, 2013/06/02.

  1. 2013/06/02
    aks

    aks Inactive Thread Starter

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    Starting yesterday, I can't make any links work that come in emails - none! - unless I go to Open With and select Firefox everytime. I tried System Restore and got "Can't use System Restore. Access is denied 0x80070005. Does anyone know what's going on?
     
    aks,
    #1
  2. 2013/06/03
    Arie

    Arie Administrator Administrator Staff

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    What 3rd party Security / AV software do you have installed? That would be the 1st place to look.
     
    Arie,
    #2


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  4. 2013/06/03
    aks

    aks Inactive Thread Starter

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    Avast!

    Thank you. I have Avast!, and I've disabled the firewall. Maybe that was it, and I have a firewall in my router.
     
    aks,
    #3
  5. 2013/06/03
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
    #4
  6. 2013/06/03
    aks

    aks Inactive Thread Starter

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    Nothing worked, yet

    Well, disabling the firewall on Avast! didn't help, and neither did the clean reboot. Still have the same problems with links. I do appreciate your effort to help, though. Any other ideas? Should I reinstall Office?
     
    aks,
    #5
  7. 2013/06/04
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Does System Restore work in Safe Mode?
     
    Evan Omo,
    #6
  8. 2013/06/04
    aks

    aks Inactive Thread Starter

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    System Restore in Safe Mode seems to have worked. Thank you, everybody.
     
    aks,
    #7
  9. 2013/06/04
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Since the behavior happened a few days ago without a reason I would run System Restore in Safe Mode and restore your computer back to an earlier time before these problems occurred.
     
    Evan Omo,
    #8
  10. 2013/06/04
    aks

    aks Inactive Thread Starter

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    System Restore in Safe Mode seems to have worked. Thank you, everybody.
     
    aks,
    #9
  11. 2013/06/04
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Your Welcome. :)

    Since this issue is now resolved, please mark this thread as 'Resolved'.

     
    Evan Omo,
    #10
  12. 2013/06/04
    aks

    aks Inactive Thread Starter

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    I have tried to mark this "Solved" a couple of times. There is already a check there, so it looks like it's solved, but notes to me indicate otherwise. So I check it, and then it says I've made it unsolved. I'm sorry, but I can't figure out how to do this - and I know it must be simple!
     
    aks,
    #11
  13. 2013/06/04
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Try marking the thread as Solved again. It could be an issue with your Internet browser so if it doesn't work then see if you can mark the thread as Solved using another browser.
     
    Evan Omo,
    #12

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