"limited or no connectivity" error after removing a spyware application

after removing a spyware application, my laptop gets the "limited or no connectivity" message for the wireless and the local area connection. i cannot connect to the web with it. the "repair" functions fails to get new IP address. the ipconfig /renewalso fails. any help/guide is greatly appreciated...[ ISP=cable]

 

Generally, there is no relation between "an application" and "wireless connection."

Could you recall something you have done the same time?

 

Welcome to Windows BBS, Felipe.

Many spyware cleanings damage the Winsock service stack. Without a working stack you will not be able to obtain a DHCP address, which is essentially what the 'limited or no connectivity' message means.

If using Windows XP Service Pack 2:

Start, Run, CMD

netsh winsock reset
Wait for a prompt that a restart is needed. Restart your computer.

If you are not using Windows XP Service Pack 2:

Download and run WinsockFix. Reboot.
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip

 

Limited or no connection

Bill,
I've spent countless frustrating hours looking for the solution to the problem. You have no idea how much i appreciate your help. From Germantown... THANK YOU VERY MUCH!
Felipe

 

You are welcome in Germantown.

Best wishes.