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Laptop restarts randomly

Discussion in 'Windows XP' started by II Raith II, 2008/03/30.

  1. 2008/03/30
    II Raith II

    II Raith II Inactive Thread Starter

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    Hey,
    Ive had a problem with my laptop restarting frequently for instant when i tried playing a computer game it restarts. I believe it is isass.exe because it use to say after it restarted on the top left of a little window isass.exe. Anyways ive done a lot of reading on this and i still cant figure out how to fix all of this. Most people say to do a virus scan but none of that works. Can someone give me some 1v1 instructions on how to fix it. Also note: after it restarts i have to unplug anything thats plugged into the laptop until it gets to the login screen or it will restart again.

    Any help please,

    thanks
     
    II Raith II,
    #1
  2. 2008/03/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Is your pc randomly rebooting itself? You can go to

    Control Panel->System icon->Advance tab->Startup & Recovery Settings button. UNcheck/disable the "auto reboot" option. Instead of rebooting you'll probably get a Blue Screen of Death (BSOD) which can be searched on for a solution.

    You can go to http://support.microsoft.com/search/?adv=1 to search on for example: STOP 0x00000050




    Black startup screen is briefly displayed and your computer restarts repeatedly when you try to start Windows XP
    http://support.microsoft.com/kb/314466/en-us
     
    Steve R Jones,
    #2


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